I was referred to Howell’s by TNT after my smog didn’t go over so well. John was very kind and took a moment out of his busy day to assist me. I was about to make an appointment to fix the problem when on a hunch John came out to the parking lot to take a look at the gas cap and found several cracks in it and explained that the problem was just a new gas cap. Upon replacing the gas cap, the smog came out good. I didn’t know how to thank John for the time he took to help me out that day so I will say thank you! And thank you TNT for your recommendation of a local business that went above & beyond customer service.