Kasala

It’s a very small store compare to all those furniture stores in this area, but it has unique and nice furniture. They have a nice selection of cushion and cute decors there.

Horrible service. My roommate and I walked in Saturday morning ready to purchase a couch. Not one person said hello. When we finally passed by the counter, the sales associates looked at us and didn’t say a word. Annoyed, I sarcastically said, «hi.» We found a couch we loved, but because we did not get one acknowledgement from any one of the THREE sales associates standing behind the counter, we walked out and left.

Excellent furniture, excellent sale prices, excellent customer service.

I am pretty unimpressed with Kasala’s service. The built of the couch we bought off of them is horrible! We had trouble getting the three seater couch through the hallway door as well as the door of the apartment. The couch is basically made up of a bunch of wood pieces and poly fiber glued and bolted in so taking it apart to get it into the apartment would have most definitely ruined the couch built and the fabric on top. Made in china, what can you expect!
Anyhow, I called in to the store to see if they have an idea of the inside built of the couch and if it can be taken apart and of course the lady on the phone was totally not helpful! She says there is nothing they can do and the couch is not meant to be taken apart.
I called in another one of their stored and the lady on the phone starts giving ideas for purchasing a new couch from them that is smaller. Ummmm, no thanks!!!
Finally called their hardware store and the repairman suggested to take the door frame off to fit the couch through and suggested to not take the couch apart. He was a little more sympathetic so this one star is for him!
Never going back to Kasala! Be careful when you purchase from here! Make sure the furniture is either super small or that it fits through your hallway/​door frame because its garbage if you have to take it apart!

Very stylish furniture and absolutely cute accessories. Funny little tea filters, interesting clocks, and adorable stuffed animals. I didn’t buy anything here so I can’t attest to the quality long term, but everything seemed top notch. The ladies working there were also very friendly and not pushy at all as we browsed through the store.

If you’re looking for European style furniture that is your place. We bought a sectional sofa, which has a modern design at a very good price. They have a 2 day sale in the beginning of November.

Super friendly and helpful people. We bought our bed frame here. Modern furniture. And they deliver!

After spending a day looking at the same-​old same-​old sectional designs in the area, we decided to just walk in and see what the big deal about Kasala is all about. We were looking for a sectional that is Bonded leather AND firm, because of health concerns.
The very first set we saw when we walked in was love at first sight. We thought Kasala was too expensive, but this piece was the only one from their outlet that was in regular stores, and just $ 100 or so more expensive than sloppy Ashley sectionals! They even honored the sale rate coming up a few weeks later!
The prices on accent pieces are quite expensive ($ 650 for a lamp!) But they look like they’re out of a futuristic art museum. All pieces are sleek, sexy and modern. The service is good and friendly, and they only help you out if you walk up to them and ask them questions, so no hawk-​eyed salesmen here.
No financing plans, so have your credit card ready.
The saleswoman Katie asked us to visit the outlet in SODO seattle for better prices, and while we ended up ordering the same sectional that we saw here, we did get a great matching Bonded leather storage ottoman for $ 80, and floor lamps and single sofa chairs were about $ 200 – 300 here compared to $ 450 – 600 in regular store. So make sure you check their outlet out!
Delivery is slow, about 3 weeks out, and costs $ 99, so we got a uhaul and picked it up the next day ourselves. The outlet and warehouse employees are grouchy, grumpy and make you feel like you’re disturbing them, but they load your truck for you. Functional.

Kasala had a Times ad for a leather barrel chair — «originally $ 795 (the price of their top grain leather chair in that style) — now only $ 297». That brought us to the table. Even though we came to find that the ad was evidently a typo — and was meant to read: «originally $ 595 — now only $ 297», they agreed to honor the ad and gave us 2 chairs valued at $ 795 — a piece — for only $ 297 a piece. Thus, we got a great product for a tremendous value. Kasala’s integrity spelled a short term loss for them but I believe that it will work out to be a long term gain — for all concerned.

Very helpful staff. Patient about special requests. Great prices for modern furniture and it is family owned. So often the owners are in house on the floor.

We have been looking to buy living room furniture for new house a while now. Have been to every tom dick and harry store and most of those stores are «dick» and very hairy then being tom. We have been to Moe’s, Mor, JR Furniture, Ashley, Furniture Factory Direct, Ikea (ruled out as we wanted better than IKEA quality). All the furniture stores have super rude sales staff and super stupid one. Did not like the fact that someone making a costly furniture purchase being treated so bad.
Kasala is the most awesome. Amber was the girl who helped she was polite, funny, not pressuring, super helpful and very very nice. We fall in love with this store, very nice living room set, when we ordered they also combined and ordered furniture for us that we liked from the Kasala Outlet. They gave us pricing of the outlet for the items carried at the outlet. Delivery option is also very good $ 99 for everything you can order, unlike other stores who charge a lot of fees.
Warranty is also excellent, 1 yrs for any manufacturing defects and 5yrs for anything going wrong with the frame etc, they let you purchase more warranty for puncture holes, stains etc that one would cause and not a defect on the furniture.
LOVE THIS SHOP, buying furniture can be so painless I just can not believe. We still have to get the delivery, I will update once furniture gets delivered.
Did I mention upto 30 days if the price goes low or anything you bought goes on sale they will refund the difference

Kasala is a winner! Great style, quality, service and price. I bought an awesome couch there last month. The sales staff were knowledgeable, helpful and friendly. In fact, I even got to nap-​test my couch in-​store for an hour without interruption! When I placed my couch order, it had sold out (it was the last day of their big annual sale). It took a month for the couch to be made and then delivered. Delivery was smooth and the delivery guys were kind. Kasala has great sales! Not only that, they have a price adjustment policy: within 30 days of delivery; this morning I scored an additional $ 200 back from my couch purchase. Yay!
Do expect to pay more than Dania, yet less than Thomasville. I compared five other local furniture stores before placing my 100% confidence in Kasala for the above mentioned reasons. I will return.