Tucson Ear Nose & Throat

I would never, ever go back here. This doctors’ office truly makes you feel like a number being herded back to see a doctor. They clearly overbook heavily. My two appointments were an hour late each time (before I even entered an exam room, never mind the time I sat waiting for the doctor). The staff is not friendly at all. They collect your money and that’s that. Once I was able to see the doctor, he actually got up in the middle of talking to me about my concerns, and went to see a different patient. Imagine my surprise. When he finally came back, he hurried me to finish. I felt like a real waste of his time, and like my very significant pain meant little. When I went back for a revisit, he already forgot me, and didn’t even take the time to read my chart before entering the exam room, so I had to sit and list my issues all over again. Way to make a patient feel uncared for. Then, they billed me incorrectly, causing an insurance issue. OH MY GOSH! Goooood luck getting someone on the phone from that office to deal with billing issues. It was like pulling teeth. We called day after day, leaving messages that were never returned, being put on hold, being disconnected, never being connected in the first place, to finally get the issue resolved after TWO MONTHS! All they had to do was resubmit a form, but you can’t get anyone on the phone to help you. Here’s a tip: When no one picks up their line, call the scheduling department and make them connect you to someone. That worked some of the time, though not most of the time.
This was truly the most awful experience going to a doctor in easily a decade for me. Avoid this place. They are not there for anything but your money. There are easily dozens of doctors in the city that will give you personalized care, with staff that is there to help.