The Jade Nail

I’ve gone to this nail salon about 6 times now in hopes of getting better acrylics the next time I go in. I have one girl that’s my favorite but I everytime I call to make an appointment she’s always out of town. Today she was finally back in the salon so I made an appointment with her. I walked in and she wasn’t there. I didn’t say anything to them bacause I didn’t want to start anything, but they didn’t even bother to say anything about it and just had another lady who was there do my nails instead. I was disappointed. My acrylics are always bumpy and uneven when I leave and the chemicals they use to «prime» my nails always hurt and sting. Probably not safe. Also the place is not very clean and they reuse their buffers and files on all of their clients which is nasty. If anyone has a better nail salon close to this one please let me know!

This salon was just dirty, they were rude and did not do a good job. Plain and simple won’t go back.

Always excellence and clean. Very friendly staff. You will like their hot stone massage.

The PLUSES: It’s close to my house and they don’t do a bad job (not great either, particularly weak on scrubbing the feet of dead skin and massaging the feet) AND it’s not expensive.
The MINUSES: They do NOT honor appointments — it’s first come first serve. Twice I’ve had an appointment and walked in to find them give the chair to someone who walked in a moment before me and been asked to wait, even though THAT person did NOT have an appointment at all! The last time they LIED to my face and said she had an appointment but she told me she did not, they just used that excuse to lie and not honor my appointment and let the walk-​in go ahead of me. The staff are unfriendly — most of the staff at Tucson nail salons do not speak fluent English but they are also pretty surly at this place — I did think that was kind of funny in the beginning, but…
The CLEANLINESS: UGH. I’m done with this place. The file they use to scrub your feet has been used on 100 people that day — they do not replace them ever. They do not clean out the chair in between appointments (I’ve witnessed this myself) and even if they do, it’s just with a wet rag and no antibacterial cleaner, so I should not be surprised to get a fungus and need to get antifungal cream as a result of this place. NOT WORTH THE CHEAP PEDICURE unless you really enjoy fungus on your feet.

Positive: Expert nail treatment
Quick and efficient
Pleasant people
Negative: Rough around the edges
Less than perfectly clean

I give this a ⁵⁄₅ because they really take their time and don’t rush you. The pedicure I received today was the best and the massage was amazing. They even remembered who I was even though I hadn’t been there in almost a year. Overall great service which is what really matters to me as opposed to location and looks. Will be back again.

I rated this 4-​stars because:
*They’ve always been able to accept me as a walk in. I hate that so many places require a booking for a pedicure. I’m not waiting three days to get a frickin’ pedicure.
*They have comfortable, massaging chairs and a large TV, so it’s a relaxing event.
*They take the time to give a good massage. Definitely not the best pedicure foot and leg massages that I’ve gotten. This is an area where they can improve. But most of them take their time, so that’s really awesome.
*They’re affordable.
Some things to improve: swap out the old nail polishes, better massage technique, and make sure everyone has good training. I once got a painting where the nail polish flaked off right away and I knew it was going to happen because she skipped some steps.
None of these are a super big deal. I definitely like going here.
(My favorite is John. He doesn’t cut corners and really makes sure to go through all the steps. He also made a good recommendation for me when I picked out a color/​sparkle combo that he knew wouldn’t work.)

It’s a nail spot in a seedy part of town, but whenever I go there I feel like a million bucks! The workers there take good care of your feet. I think I have gotten the best foot massages during a pedicure there.
I had chosen a sparkly nail color and I told the nail tech if they had anything with more sparkle, he told me he would put a 2^nd coat of glitter nail polish over the one I chose free of charge. As you know most places charge for a 2^nd color.