Quality of Life Medical Center

DO NOT GO TO THIS MEDICAL CENTER! Please take the time to read this before you consider visiting this facility.
I made an appointment for a general physical with the hopes of finding my first primary doctor. When I arrived to my first appointment the receptionist asked if we could reschedule my appointment, as the doctor was out. I was frustrated because I had to take off work to be at the appointment and contacting me before I showed up would have been much appreciated, but I was determined to find a good doctor. The receptionist took my new patient forms and told me to come in two days later at 2pm. I showed up to my appointment right on time at 2 pm and the receptionist said the doctor would not see me because I needed to be there at least 30 minutes early. She apologized for not communicating this with me and asked if we could reschedule again. Again, I took off work to go to this appointment so without hesitation I said absolutely not and requested to be taken out of their system.
Well guess what… I got a bill in the mail a month later indicating that I was a «No Call/​No show» to both of the above appointments I mentioned. Funny how I was there IN PERSON on both days, but it was considered to be a «no show.» Am I invisible?!?
Please do not go to this facility. You should be able to trust your doctor’s office. I assure you, you can not trust this clinic. This is not a medical center of caring, helpful professionals, it is merely a business determined to get money by any means necessary.

The good:
They have nice flooring and a pretty, nicely decorated office.
The BAD:
One of the doctors who worked here turned out to be a sexual predator preying on some of his female patients (and no I’m not kidding– he was in the news, which is ultimately how I found out about him).
We didn’t know who he was yet, so when he was no longer at this office, the staff scheduled me with another doctor there. When he saw me, he had no idea what was wrong with me. He recommended a treatment and actually said, «I don’t know why it works but it seems to work so we can try it if you want and it usually works…»
Then he told me to go to his website, which was not affiliated with this office, and buy things from his site online to see if anything there would help me. He told me what to buy from his online store. Talk about sketchy…
Basically he didn’t help me. I paid for the office visit and left with no help.
I left this office after that and went to a new doctor who immediately diagnosed my problem the first time I saw her and sent me to a specialist.
I called this office about 2 – 3 times to transfer my records. They NEVER called me back nor did they transfer my records to the new doctor’s office.
Then I saw the «sexual predator doctor’s» name in the news and researched him. His history is crazy– and he’s still practicing in Tucson but can no longer see female patients.
Personally, I would avoid this place.

If you want your prescriptions refilled when your pharmacy calls your doctor, do not go to this office. It is a continual problem and the staff just gives you excuses: terrible terrible customer service.

Definitely miss Dr. Michelle Meyer. I’ve been going there for about three years. The care is mostly good, but it is incredibly difficult to make an appointment. It is very rare to get someone to answer the phone when you call to schedule an appointment and almost as rare that they call you back. I have run out of my prescription medication multiple times because of this problem and am considering a switch to a different office due to the continued problems trying to get an appointment. I have also had problems with referrals being put through. I’ve been trying to get a referral to a dermatologist for a growth I have on my leg for going on two years now. Each time they say they submitted it and never has it been received by Tricare. It shouldn’t be this difficult to receive medical care. It is a very poorly run practice, which is part of the reason Dr. Meyer left.

The doctors in the office may be wonderful but the staff is horrible. They do not follow up, return phone calls, they scream at you and no one cares. I have been going there for 8 years until Dr. Meyer left and now I will be leaving this office — holy cow …

I have been going here for over 7 years and find the doctors and medical staff to be top notch. I can always get an appt soon and even on the same day I call. It’s sad Dr. Michelle Meyer left but I have found a great replacement at the same location. And for HRT, Sandra Layman, NP, is fantastic.