Mama’s Famous Pizza & Heroes

Great pizza, awesome wings, wonderful breaded mushrooms and TO DIE FOR CANOLI’S!!! Delivery was quick, food was extremely hot at delivery! Delivery driver polite, friendly and courteous! Will be a returning patron!

28 DEC UPDATE
So I gave Mama’s another try and they CRUSHED it! Crust was crispy and thin pizza was hot and delivered early. Way to go Mamas!!! This is once again my go to place!
OLDER:
This is a hard review to write because I appreciate people that make an effort. Shortly after writing my review a few weeks ago I was contacted by the store’s business manager. She was apologetic and responsive.
Tonight I gave Mama’s another try. Ordered two pies. Cheese and cheese with sausage, both thin and well. I gave my credit card information to the call taker and awaited my Saturday night pizzas.
A while later I got a call from John. John advised the call taker did not take all my card info. He called from a number different than the store number and asked for security info. I told him I would call the store to provide that info. He understood my hesitation. I did. John answered, I gave my info.
Later John showed up at the door with my pizza. He told me my card was declined. I called the store and asked to speak to the manager as recommended by the business manger’s email.
The manager to put it bluntly was dismissive. He made a number of excuses. He ran the card and as expected it went through.
So. Off John went. I took my pies inside and opened the boxes. The cheese and sausage was thin and pretty close to well. The cheese… well…was not well again.
It kills me. Mama’s cheese and sauce are as close to my Bronx neighborhood as I can find.

What a huge letdown! I LOVE Mama’s pizza but this location is going downhill fast! I ordered a family size pizza (almost $ 40) and asked for it to be cooked well done. When I get it home and start eating, we quickly realized they burned the hell out of the bottom of the crust! It was HORRIBLE! After spending that kind of money I expect a great pie but that’s far from what we received. I was extremely embarrassed as I talked this place up with my whole family and they couldn’t even get a slice down with the overwhelming taste of burnt crust! Never again

This is our second time eating take out here. Our first experience was good. One pepperoni pizza, a pepperoni calzone (hardly any filling, mainly crust), and the veggie Stromboli. It’s pricey but we liked it enough to return. The pizza we got tonight though was horrible and we’ll be looking for a new pizza place. We were skimped on most of the toppings and the taste as a whole was gross.

On my last visit to mamas on Houghton, my boyfriend and I are both ordered pasta I got the baked ziti, my boyfriend got the ravioli, on the menu the prices is listed as 845. we ordered drinks, a side salad, paid and went and sat down. When we received our food we got the itemized bill with the prices on it and realize we were charged 1020 for our pasta. We ate our food it was nothing impressive and when we were leaving, i went to the counter and asked why there was a price difference. I was told because we had a «full“piece of bread we got charged 1020 instead of 845. We were never offered a difference in bread so we did not know that there would be an almost $ 2 charge for a piece of bread that was the size of half of a hot dog bun. The food was mediocre. it is obvious the ravioli is not homemade and baked ziti is actually penne pasta. I was disappointed in the way we were treated when I questioned the charge the girl completely ignored me after she went and talked to her manager the manager came out and ignored me as well, he didn’t apologize for the overcharge and they just fixed it and didn’t explain what they were doing so I’m waiting to make sure that there is not a double charge on my credit card for the meal. We will never go back to Mama’s on Houghton.

Wow… this place is legit. Just moved from Utah and this was the first place we ate. Huge family pizza was very good and warmed up perfect in oven the next day. We also had the wings and fried raviolis and a salad. I believe all the dressing are home made and we’re really good. Salad was ok lettuce and croutons but dressing made it better. We enjoyed the best cheesecake we have ever had. Better then outback which WAS my wife’s favorite. We will be back in fact were headed there now for some cheesecake. Glad we found Mamas

The food is always delicious. The only thing keeping my rating from a solid five stars is the generally bad service. Whenever I call them to place an order I feel rushed and it seems like I’m inconveniencing them. Their delivery hours are weirdly inconsistent and they’re often unpleasant to deal with. After a few months, I decided to give it another shot because I really wanted some good pizza. I ended up not ordering. There were some issues with the delivery times that I would normally have worked through but… They’re just so impressively unhelpful. It shouldn’t be clear to the customer that they could care less if you place an order. It’s not hard to provide a pleasant customer service experience.

We eat here pretty regularly. Have tried pretty much everything on the menu and I would have to say it is one of the better pizza places in Tucson. It’s not upscale or fancy, but a great basic pizza place with a good atmosphere that is a far better value than you would find at the chains. The «slices» are huge and can feed several people and cost less than $ 10 without sacrificing flavor. My family of 4 can usually eat there for less than $ 30.

I haven’t had Mama’s pizza since I graduated from college almost 15 years ago, and it was just as good (which means amazing) as I remembered. I took my parents and promised them some of the best pizza they’d had, and they were not disappointed. Mama’s is one of the things I miss most about Tucson, and I’m so glad I got to have it again!

Take out order– The worst customer service experience. Rude, overly hyper manager who ONLY cared about how my husband felt about the horrible situation… when I was the one who was talking to him. Bad experience from calling in the order to actually eating the pizza at home with our kids. I could go into a great deal more detail about this experience but there were so many things wrong I would go on forever. Warning… don’t spend $ 50 on take out pizza at this place. Pizza Hut is better.

Simply put, this was one of the worst pizzas I’ve ever had.
I ordered a small Sicilian style deep dish pan pizza with mushrooms and pepperoni. I expected a thicker crust, but had a Chicago-​style pan pizza in mind, where the toppings are as ample as any dough under them. This crust was at least one inch thick, but everything else was really skimpy, including the cheese. There couldn’t have been more than 2 mushrooms sliced over the six pieces of pillowy, doughy crust. The crust was very bread-​like — and not in a good artisanal way, more like supermarket Wonder bread. The worst sin, however, was that the Italian herbs, withheld from the top of the pizza and the sauce, instead appeared in the crust. The sad thing is that another restaurant just down the street makes a very similar pizza — rectangular, deep dish — and it is so much better. Little Caesar’s Deep! Deep! TM Dish Pizza has a nice caramelized cheese edge and enough cheese and stuff on top not to be overwhelmed by a gimmicky crust. It also provides 8-​pieces and is hot when you pick it up. Little Caesar’s costs only $ 8, while Mama’s version was over $ 18. Obviously Mama’s has a nicer atmosphere, but I really disliked my meal from there.

Our family loves Mama’s Pizza! We have never had a bad experience at this location. We have attended in big groups as well. We enjoying sharing this place with friends & family. Food comes our quickly & hot even of busy nights!
The breadstix are one of my favorites in town! Always come out so hot you can touch them for the first few minutes. Cheesy garlic bread also good.
The pizza this is so good! They have a family size pizza yes it’s around $ 34 but so worth it! We have had 10 people eat off it! 1 slice more than fills you up! I have to have ranch with mine. The ranch is so good & thin.
The Cannoli’s here are also delicious. Honestly, I haven’t had anything here I haven’t enjoyed.

We came to Mama’s several times & we had ordered the neopolitan pizza special, calzones, meatballs parmagiana Heros, pizza verde, & buffalo wings. All were delicious & the portions were generously. We never had a bad experience with the food or the servers! Great neighborhood pizza joint!

Love the pizza the ricotta cheese super yummy and goes great on their pie. Also delivery is fast and the pizza is always hot.

To put it short and sweet: Mama’s is worse since my last review.
On my last visit, they «forgot» to give me ranch with my cheese sticks. That seemed odd because it’s a pretty obvious omission from the tray, especially when they gave me the cup of sauce. When I went to ask for it, the guy listened to my request, but didn’t really acknowledge me while he got me the ranch. This because he was goofing around with another employee. So it goes at Mama’s, I guess.
The pizza is frozen and reheated, and it makes an already subpar piece of pizza even worse. It’s dry, the cheese isn’t gooey because it’s been frozen, and it’s just overall lackluster.
I also found hair in my food during our last visit. Yuck.
They’ve also raised their prices. A slice of pizza is borderline obscene now. Particularly when it’s frozen.
I supposed I’d still go here in a pinch because it’s close to home and an easy meal, but that’s it.

From what I can recall the pizza was good but the size was crazy big! Me and the car club decide to order like three family size pizzas that you would need two people just to carry over to the table. The atmosphere is very inviting but quality is also important.

Ok, I’m gonna be honest, the pizza is not that good. However the atmosphere is so sweet, totally peaceful, peroni on tap, fun music playing, just reminds me of a local Chicago place.
The fried zucchini is great, and hey, they have an outdoor pool table. Well be back, the fun, cozy atmosphere and drinks cancel out the blah, huge pizza slices.
Ps. I LOVE that there is not a tv anywhere to be found…

You know, it’s the local joint that’s just around the corner and the pizza is awesome.
We don’t ever really eat in– we order to go and have a beer while we wait, and we’ve never had any complaints about the service or the food. It’s great pizza, they use fresh mushrooms (yay!) and the beer is cold. It’s consistent and dang is the breaded ravioli good.
Good stuff!

I remember when I was in high school (yikes! 15 years ago now!) when we would have a half day at school, my friends and I would take the bus down to the U of A campus, and we’d go have lunch at the Mama’s Pizza that used to be at University and Park.
Long since gone is that location, but my love of Mama’s among me and my friends has remained!
Mama’s is a wonderful Tucson tradition. The feel among all the restaurants is usually the same… dive-​y in a fun, familiar way. HUGE slices of pizza, and generally large portions. Reasonable prices. Fun times.
That is what is consistent among the Mama’s, regardless of location. However, for some reason, the food taste seems to vary… sometimes quite considerably? I don’t know if they vary the recipes among the sites or not, so I think you might have to try many and decide for yourself which one is best.
Having just moved to the eastside, we were excited that a Mama’s was so close! After living in the northwest side we’ve either have to go down to Mama’s in Oro Valley (which has the BEST tasting pizza among all the sites, in my humble opinion) or to drive to the midtown site to meet our friends. This Mama’s was so close, we couldn’t wait so we headed over on Christmas Eve.
This place definitely LOOKS like a Mamas. Awesome outdoor patio. Cool tree on the inside. Absolutely a Mama’s vibe.
Staff were great, nice but somewhat inaccessible (mostly in the back hanging out, which was understandable since we were the only ones in the place and it was Christmas Eve). Food came out on time. Garlic bread was good, fried zucchini was good, pizza… unfortunately it was pretty «meh».
It was a 4-​star Mama’s look with a 2.5 star food.
Maybe it’s because they had a new guy there on Christmas Eve? Maybe just a fluke? No worries, we’ll give it another shot and come back with an update. I’m hoping to come back with a higher star!

We were ordering here semi-​regularly for about a month or two. Maybe once a week, I think? The calzones were huge (HUUUUUUGE) and decently priced and The Man loved them. The spaghetti was pretty meh — just noodles with a thin red sauce and the pizza was meh too. At least to me, a Chicago bred girl.
But then — the very last time he ordered, The Man got food poisoning so bad (from the same something he had been ordering each time) he was out of business for 24 hours and worshiping the Porcelain Princess hourly. Poor guy.
Anyhow. That’ll really turn you off from ever ordering from that place again.
The pizza search continues…