Magpies Corporate Office

I invited 7 friends last night to join me at Magpies on 4^th ave. There seemed to be a lot of staff on the patio (some just chatting together) but the service was very slow and disorganized. i was embarrassed for my guests. we could not even get water to our table. i actually got up and walked inside, saw the glasses behind the empty bar and boldly walked behind the bar and got glasses and s pitcher of water and took it to our table. (joking to my friends as i poured «i guess they should pay me «)
when we finally were able to get a waiter to take our order the food took a LONG time and my the chicken wings were COLD)
And to make everything complete the waitress was SO confused about how to rectify the problem we just gave up completely.
I will try to reach the owner directly but this is my only means of expressing my disappointing experience. but the recommended beer was very good so that did help me maintain a cheerful attitude among the really haphazard staff/​service.