Fry’s Food Stores

This place is sucks! Staff just sucks and is just rude! I had a good basket full of groceries and I was waiting in line and some employees tells me she can ring me up at the self check out. Like wtf is the point of it since it’s a self check out? What good would that have done? Why couldn’t this employee just open up another register or just let me be? Another instance a cashier bagged all of my items into one bag. Very poorly trained staff. Let’s not forget to mention this place is pretty ghetto and the parking lot… well I will be lucky if someone does run over me

Very friendly and helpful… good for them for being so nice at this hectic time of a year.

this is the worst grocery store in all of the state of Arizona. The staff members are rude beyond believe the store is disgusting. they never have anything I rather pay full price at Safeway then ever come here. also when I took it up with the manager about how his staff was he was a blubbering idiot. definitely will not be spending any money here ever again.

This particular Fry’s isn’t the fanciest store to shop in, but the employees are helpful, the selection and values are right on, and it’s close to downtown, school and a hospital. The gas prices at this store are competitive too. I’d have given this store 4 stars, but the pharmacy is slowwww as they attend to customers. Otherwise, above average store to shop in.

I liked it!

As of right now, before writing this review, I have written 50 reviews on Unilocal,and I have never used a word that starts with G and ends with «hetto.» However, this review is going to be the first: THIS FRY’S STORE IS GHETTO.
I only visit this Fry’s store on the northwest corner of 1^st and Grant when I park my car at the nearby CVS across the street and want to avoid stopping my car one more time at the Fry’s I used to go to (on the northeast corner of 1^st and Roger). It seems like every time I’m walking around the front of the store, I’m seeing a few impoverished citizens that look destitute. You can’t help but wonder what they could do with so many people walking in and out of the store. That was a question I never wanted to find out the answer to.
The interior design of the store doesn’t look anywhere remotely close to nice compared to my usual Fry’s. Whenever I enter the Fry’s on 1^st and Roger, it feels like I’m on a nice beach with no clouds in the sky. When I enter the Fry’s on 1^st and Grant, it feels like the beach is being drenched by thunderstorms and hail. Maybe I’m being a little too extreme in that sense, but I hope this gives a good idea of how I compare the two stores.
My very first visit to the store, I was trying to look for a granola bar that would have been free thanks to Fry’s Free Friday Downloads. As I’m crouching down right next to the shelf (with nobody behind me) to find out where that Larabar Über is, a couple customers try to walk past me, but stop right next to me because they think I’m in their way. Umm excuse me! There is AT LEAST a good five feet of real estate behind me! Why don’t you just walk behind me instead of trying to crawl over my back??? Sheesh!
As if that wasn’t bad enough, I grabbed what I thought would be the correct bar, but the Free Friday Download was really for a different granola bar. I check out with a cashier wearing an old-​school Dale Earnhardt Jr. Budweiser NASCAR jacket. After he rings up the bar and scans my Fry’s VIP card, the $ 1 retail price for the bar did NOT come off. So I told the cashier to take it back because it was the wrong one. He was in one of those «are you (BLEEP)in’ serious?» moods that he responded, «it’s only a dollar!» in a very cocky manner. Yeah I know it’s only a dollar, but what does that have to do with the fact that I got the wrong bar to begin with? No semi-​decent cashier would not allow you to rescind a head of lettuce when you wanted a head of cabbage instead. Not only that, but calling me cheap like that was totally uncalled for. All I could say was «just take it back,» and I consequently walked out of the store.
Awful experience at an awful store. They might be better off selling their groceries in Namibia instead.

Not a very nice place to do your shopping, it is kind of dark and grim.
It is in a very practical location but not in the best neighborhood so it can get kind of sketchy.
Go there if you need something ASAP but try to shop somewhere else.

So here is the deal. I gave fry’s 4 stars on my last review and from that point it was if I cursed myself. Tonight was the final straw for me. I checked out at a self checkout and the machine didn’t give me my change back from my cash deposited. I spoke with the manager (bonnie) and she didn’t seem the least bit worried about it. She said «these machines are not counted until Thursdays and we will call you if we have an overage», I asked her if she thought it may be a problem tracking the shortages if this was happening to more then one person. She simply said she had to get back to work. I asked for the GM’s name which is Amy and she said she won’t be back until next week. So, then she preceded to ask me if I still even wanted her to check for the money? Since, the last review I have had bad customer service in the deli and the flower department. The homeless is getting way worse outside the store. So, plan to be pan handled on the way in and out at least twice each way. Tonight, when money was lost and I ask for help from the cashier manning the self checkouts at the time was talking to the front uniformed security personnel. I was asked to hold on a few seconds while he finished his conversation. If they both focused on their job and the manger focused on customer care maybe I could one day give them 4 stars again. Although, that’s going to be hard to do since they lost my business.

I really like this Fry’s the employees have always been very nice and it’s located near other stores I enjoy. They also have free wifi which is always a bonus. Being clean and not smelly is one of the best parts as well. Nice working so close to a Fry’s.

This is an okay grocery store. The way they organize the aisles can be confusing. There is an aisle for Asian/​Latin American food and then you find Indian elsewhere. They are also lacking in options. Couldn’t find basil, almond milk, or red grapes this last trip. Pretty basic stuff. They do accept major credit cards and have a membership card.

About the worst Fry’s I have ever been in. I like the location because it is the closest Fry’s to my apartment and it has the gas pump service.
I may be one of the few people still using checks instead of plastic. It seems almost every time I have went through check out, the cashiers do not know how to or just «forget» to look at my personal check to see if it needs to be filled out by their check printer. I had one cashier, when I handed her the check, tell me to fill it out (all that is necessary now and for the past couple of years is to sign a check the printer will print all the information) — I asked her why she couldn’t run it on her printer to do the front of the check — she said «it doesn’t do that» — I asked «why» — she said «it just doesn’t» and I said that was strange, every other printer at a Fry’s will and she proceeded to inform me she has worked at Fry’s for 27 years and they never have told her how to or to do checks using the printer. It was too busy for me to ask for a Manager to be called — she filled in the check herself as I refused (that was on Sunday)!!! Yesterday I went in and went to another line where a guy was checking, I handed him the check, he put it into the printer and printed ONLY THE ENDORSEMENT!!! He looked at it and asked me to fill the front out!!! I asked why he didn’t print it in the printer? He said he didn’t look at the front before he printed the back to see that I left it blank — «SO SORRY» he said — but at least he did know he screwed up!!! So I filled it out, scowled and left!!!
They have crammed a full service store into a small space. The front of the store at the check out stands is uncomfortably crowded compared to most newer (built) Fry’s. There is no floor tiles just a patch work of painted cement and this makes the store look even crappier compared to other stores.
If this wasn’t the closest Fry’s for me I would never go back there. Usually if I have a little more time, I will drive the extra couple miles up 1^st Ave. to the Fry’s at 4036 N. 1^st Ave. which is so much better store and friendlier staff.

the panhandlers ehre are getting out of control. you cant afford bus money, but you can afford cigarettes??? hmm, you must not need that bus money that bad. management needs to police them!!!

This store was just OK due to their customer services. I came in and signed up V.I.P. club Shopper’s card with Fry’s. GREAT benefits for the store’s discount and including gas discounts! Yes, it’s FREE to sign up! This is an ADVANTAGE opportunity for all of us!

I just went there to use the Chase Bank ATM inside the store. Probably will not go back there again since I’m just passing through.

This is where it’s at! You wanna get some food in the middle of the night — fry’s has it all. This fry’s is the nearest to my place than other ones but this is a pretty decent one. It claims to be one of the cleanest store in Tucson so I give them mad kudos for that. The workers are kinda ehhh. The cashiers talk to each other a lot of the times; don’t talk to me; just say hi. They talk in their language and yell across the lines to talk about stuff. I think it’s kinda ridiculous, if you ask me. I like this one cashier, I think she started not too long ago; idk her name but she is like the only one that is nice enough to talk to you and focuses on her job. Perhaps it’s bc she is new but still.
Aside from all the workers, I think it is fair to say I shop here a lot but not really worth my drive because it is quite a drive for me. I complain bc I don’t like driving. LOL. I could walk or bike but it will take forever and I usually have bags and bags of grocery from Fry’s.

This place is next to where I live, so I’m in there once a day. The meat and seafood is sad and expensive. The produce is pretty good, and reasonable. The employees are very nice and polite, however it sorely needs new management.
This is typically how requests are treated: Today I asked at checkout for a large cup for a fountain drink. I was told those are only at the deli (even though they list the price of the large at checkout), the guy training the new cashiers asked if he could go and get me one. He literally ran and came back within a minute. Did he bring a stack? – No way– that would be second tier thinking and that just doesn’t happen at Grant/​Swan. When I got to the stand the Coke is out for the second week in a row, and the cola slushee has never worked. So I get a Pepsi and for a second straight week there are 32oz lids in the 44oz lid bin, probably so the stocker looks like they’ve taken care of it.
I can’t take it anymore so I point this out to the day manager who is nearby. He explains to me that you can’t always win with technology. So I in turn explained that stocking cups and lids aren’t really technology. His reply was a silent bigger smile. I wasn’t even shined on– he wasn’t going to do anything, and he knew I knew that. I wished him a good day, and he wished me a wonderful weekend. I prefer surly efficiency to polite incompetence. Man, there is zero chance they’ll ever get it together.

This is my grocery store, the only one I go to. I hit up Safeway on broadway on the rare occasion that I’m south of campus, but Fry’s is my spot! Agreeing with Tim, the dude at the front is definitely the best part of this store, the way he greets us every time just puts a smile on my face. But yeah, the prices are great, especially with a VIP card and the staff is usually helpful and quick. I get my shopping done pretty quickly and routinely as the products are generally always in the same spot. The place isn’t usually too crowded unless you’re there on a Saturday or Sunday, even so it’s not a madhouse. Just an average grocery store in an average spot.

Agree not the best fry’s in town but I used to live in the neighborhood behind it. Produce is pretty fresh, milk expiration dates are usually a couple weeks down the line. Overall A-​OK rating.

Not the best Fry’s in town, not the worst Fry’s in town, just kind of average. The produce is usually pretty good, but the selection’s kind of small.
If you’re planning on shopping here, make sure to get one of their discount cards as it makes the prices quite reasonable.
The best part of this grocery store is the dude that welcomes you when you come in. That dude is awesome. He’s always friendly and happy. He cheers me up no matter what kind of crap day I might be having. I gotta find out that dude’s name because he deserves a shout out by name. He’s basically the whole reason my wife shops here.