Fenton Investment Co

I lived in loft 101 at the 420 S. 6^th location, also known as «The Dorms at the Academy Lofts». Start to finish, it was the best rental experience I have ever had. They were responsive, flexible and just really nice people!
From the very beginning they were accommodating to our specific needs. Because of a short sale on my then girlfriend’s home, we needed to move into our loft inn the middle of the month. They made sure our place was clean and ready and allowed us to start our lease two weeks earlier than we had expected.
When we moved in, the only issue we had was the fridge wouldn’t go below 40 degrees even at the coldest setting. Instead of having to have someone come out and try and fix it, they just replaced it with a brand new one the day after we notified them! They were prompt on all of our service requests and we never had to arm wrestle with them to get things done.
After our second year we were so happy with our loft, the community, and with the Fenton’s as our landlords, that we signed a two year lease. We were concerned about a major raise of our rent because of the increase in popularity of downtown Tucson, but the price they gave us was very fair. Also, twice in our three years we screwed up mailing the check to them and even though we ended up paying late, they forgave the late fee.
During the course of our three years at the Academy Lofts, we organized two block parties. We invited the Fenton staff to join us the first year, but because they couldn’t make it they instead gave us a check to use for party expenses! Very generous and totally unexpected. When we threw the second block party, they repeated their generosity.
Finally, three months after we signed our two year lease we discovered that my fiancé was pregnant. While we loved our loft and would have stayed for at least another two or three years, it is not the right place to raise a newborn. We needed a place that had two bedrooms. We spoke with the Fenton’s and explained our new situation. They were excited for us and told us that when the time came they would help us in anyway they could. True to their word, when we were ready to move out they found us a renter to take over our lease so we could move into a place with two bedrooms.
The transfer of the loft to the new tenant was easy as pie and they refunded our full security deposit without hassle. I can honestly say that start to finish, we never had even one negative experience and I would rent from them again with confidence. They really treated us more like extended family than just a couple of tenants.

Do NOT rent from Fenton. I lived in their 3^rd ave apts. For the 3 hot summer months they didn’t fix my cooling (until the weather cooled off). Congo like mosquito, mouse and termite infestation. Windows screwed shut so I couldn’t get any airflow. If i did turn on the cooler it was so loud I couldn’t think. Of course they failed to mention the night club that played the WORST music at top volume till 2am, that would drown out the cooler noise a bit. Then the 6am construction noise starts up. 3 – 4 months of almost zero sleep. This is a dangerous area, crack heads and prostitution in courtyard. I saw a hooker pick up something off the ground and put it in her VAGINA right in front of my apartment! These are not the ‘luxury’ apts they say they are. The bathroom walls were stained with urine and there was pubic hair on walls and shower upon move in but they still charged me cleaning fee (and kept more than $ 2500 deposit) they even raised the rent so nobody would rent it so they could justify keeping my money. I was told not to bother taking them to court because the broker’s brother is a judge. A neighbor was moving out the first week I was there, he showed me the 3 inches of water that had been in his kitchen but they refused to fix it. If they had done the criminal background check they charged me for I would have found out the guy I moved in with had an extensive criminal record before he was able to assault me. I feel each member of Fenton investment is personally responsible for my assault. But instead of helping (they were fully aware of the danger I was in because I told them) they used it as an opportunity to profit. I told them my life was in danger and the apartment was not safe. Anyone could break in easily. I was terrifed but they didn’t care and REFUSED to do anything to make it safer or even return my calls. These apartments are DANGEROUS and should be condemed. There is a special place in Hell reserved for the Fenton Investment team. And they still want more money. I wish I had Unilocaled befor I rented there. :(

Fenton Investments Company — Do NOT live in any of their buildlings. 460 S. 6^th Avenue is infested with termites!!! I had several sites throughout my apartment and they got into my furniture and destroyed the furniture. I had sent several correspondence to the company with pictures as well and also called and heard no response until nearly a month later to call back and check up.
Also, the windows on my unit were sealed shut! The Fenton family is extremely unethical and will talk nice on the phone to you but at every chance they get they will screw you! Apartments Tucson
I just recently was offered a job in Phoenix and had a remaining two months left on my leasing agreement. They mentioned the ability to have my unit subleased which in essence would not terminate my leasing agreement. I went through every effort to comply with them to make sure I could get out of the agreement. I had an individual fill an application and was willing and able to move in and instead they chose someone else that would sign a year lease. Logical right? I know. However, at the end of my tenure there they charged me $ 300 for a «termination fee.» This is reality was not a termination. They will suck every last dollar out of you! Apartments Tucson
More on the charges, I had a touch up fee of $ 130 dollars and when I moved in the unit was already beat up! They charged me for nails in the walls which I never had any such thing in while I lived there. Fenton Investment Company
Upon move out I spend nearly and entire day cleaning. Regardless, they still charged me a $ 150 fee for cleaning my refrigerator and cleaning dust on the window sills? You’ve got to be joking. All in all, I had a $ 925 dollar security deposit, the unit was left in good condition and I was a quality tenant. I moved out October 30 and another tenant was moved in the first days of November. No down time to the company yet they still only gave me $ 110 dollars back on my deposit. Needless to say this is a travesty.
This company is ethically wrong and doesn’t do business the right way. I would not recommend these units to anyone and believe that you are better off going somewhere else.