Chipotle Mexican Grill

2 of my friends just recently succumbed to food poisoning at this location. Dec 3^rd, 2015.

Out of town for for work and I eat Chipotle about 3 times a week. I ate at this location with a colleague from work on ¹¹⁄₉ and we both had chicken bowls. Approximately 11 hours after both of us had food poisoning symptoms; fever, headache, hot/​cold flashes, body ache. Called Chipotle to let them know especially with all of the other issues the franchise is having in Northeast region. The manager was very apologetic and escalated the issue with corporate. I had received a call later that day asking what I ate and my symptoms. Then the lady I spoke with said well we haven’t had any other issues reported to us that day yet and proceeded to end the call. I had to remind her that she did and it was a colleague who had gotten the same type of meat. She just thanked me and asked if there anything else I needed. Needless to say I just said no. This will be the last time I do business with them since they obviously do not care about there customers. Extremely dissatisfied with not only the fact I got food poisoning from them but there non caring attitude.

I understand if an establishment would like to try out what they are serving but when you shove chips in your mouth and then touch somebody’s food and then wipe your hands on your rear it is probably not up to health code. Flies are all around the food and when I brought it up to Nicholas Martinez’s attention he seemed bothered I brought it up rather than his employee violating health code. Sorry chipotle but I have to rethink my dining experience…

Very tasty! I have gone to another Chipotle and it surprisingly tasted differently. I had the steak bowl and it was great! I took my 1 yr old and 4yr old here for the first time. The chicken was tasty to me but a little spicy for them. They enjoyed the rice and chips. The kids taco meal comes with choice of a protein, two sides, tortillas, drink and chips. Quite a bit of food for my toddlers but enough to choose from and nibble on. We will come again.

The service here was very poor as well as the food. Very disappointing, there customer service was so substandard. I will ensure my family never visits this establishment again. Chipotle you lost what was once a loyal customer.

Been to a few places in town and this is the best one so far. The staff are super friendly and the chicken here was perfectly cooked. I always have the chicken salad with extra corn.

we don’t have chipotle in hawaii. it’s a sad, sad, unfortunate thing. when i’m on vacation on the mainland, i really enjoy stopping here for lunch or dinner at least once!
this particular chipotle is always clean, and their staff is always friendly. the only disappointing thing about this particular visit was that they were out of carnitas! it’s my absolute favorite and i was super bummed i wasn’t able to get any. apparently, the pig farmers weren’t being humane to the animals and that is why they are currently out of carnitas. poor little oinkers.
anywho, i got the chicken instead. it was yummy, but a little spicier than i’d like.

I frequent Chipotle on a nearly daily basis. Upon my visit to this Chipotle last night I was astonished at how poor the quality and quantity of food was. Chicken was chewy, they also only gave me half a scoop. Seems like they were trying to avoid having to cook more since it was an hour from closing. Won’t be returning to this location.

I cannot get enough of this place. I usually get the Barbacoa burrito with almost everything on it, because I’m crazy like that. But the last time I was here I got a bowl for the first time. I liked it. I felt like I was able to get more for what I paid for. I was able to mix my food very well and get the flavors I wanted.
But its still not the same without the tortilla.
Either way, loved it!

None of the employees paid attention to what I asked for so I had to repeat myself just to get my order right Even when we checked out, the cashier didn’t even look sty us when handed us the card back so we didn’t know if we were waiting for a receipt. Either way wet didn’t get one and they just cried in their own conversations add we walked to our seat The steak was probably made incorrectly because it has absolutely zero seasoning and this is hands down THE worst Chipotle in operation I have ever been to.

I’ve always been very fond of chipotle, when they first came into town they used to give you the biggest burritos ever they were so over stuff but it seems like as a company. I think they might’ve realized by doing so they were losing money what I really like about them is that they use very fresh ingredients The vegetables the lettuce even all the sides that how they make their salsa and guacamole. I really enjoyed the burrito bowls, Time to time I will also get a burrito, The chicken, steak are my favorite but I’ve also tried the pork which is also very tasty. no need to fret if you don’t eat meat they have a veggie bowl & now they are also even offering a tofu meat substitution. I was over all please I only wish that you didn’t have to pay almost 2 dollars for a tiny bit of guacamole, and that it was very delicious and I’m pleased with going, I will definitely be back soon.

I really liked this place and the food. For a chain restaurant, it was very good. The place was clean, the service was fast, the people serving were fun and I like the options available. I hadn’t eaten at Chipotle in a long time so I couldn’t remember why I had forgotten about them. My veggie burrito was fantastic so I shall return.

So I freakin love chipotle. I come at least every week with my wife (don’t check in though). The food tastes so good and fresh I love it.
However, I can only give 4 stars as the quantity of meat and avocado servings is getting lower and lower while the prices stay the same. What a bummer. That’s what people love about chipotle. Great, fresh food at a decent price. But slowly I feel they are skipping out on that reputation.
Also the typically nice customer service is slowly becoming «ok but I can only give you a little bit» or «I’ll have to charge you…» I don’t ask for handouts but what I always used to. C’mon chipotle get back to what you were.

My husband and I had dinner here tonight because his parents gave us a gift for his birthday. I do have to say we eat out often. We haven eaten here a few times, but not as often as something just as fast like subway. So, first I want to say this they have a secrete menu which is totally awesome. Tonight, I ordered off the menu they meted the cheese in the back and they brought it back out and I got half steak and chicken yes you can have both and only be charged for the one. Then I added everything which you get to add extra cheese at no charge if you would like on top of what was melted earlier. Finally, I topped it off with a secrete ingredient cilantro. They always make the burros massive they also ask if you want chips and a drink. Well, I took the drink and notice that 98% of cup is recycled and all meat is organic. The burro was great. the setting isn’t very comfy its all wood or metal tops. The restaurant is pretty loud. I will without a doubt be back

I eat at this location at least twice a week and I have only ever had one bad experience. I found a hair in my food and quickly told them about it. They went ahead and fixed my meal and apologized for the bad experience. They even gave me a certificate for a free meal. Sometimes accidents happen!
This location becomes packed and a large line forms during the usual lunch hours.
Pro Tip: Order on their iPhone app and you can skip the line when you arrive. Just be sure to order at least 15 mins ahead of time.

Went to Chipotle on Broadway as I usually do MOST Thursday evenings on my way to class ay University of Phoenix in order to pick up dinner for the evening. Just before ordering, I realized that in my rush to leave home, I forgot my wallet. I called my wife & asked her to call them & see if she could pay for my meal over the phone with debit card.
The caterer «Rosie» told my wife she see’s me every week, so they would «comp» my meal. I was reluctant, but Rosie insisted they they cover my meal for tonight. She was so professional, sweet, and understanding regarding my predicament. I was touched.
Now THAT is good customer service.
The staff of this location are consistently professional and courteous. The quality of food never disappointing. The facility itself always clean. I highly recommend this location.
#LoyaltyCounts

For a healthy fast food choice this is a pretty good option and I don’t mean the 1000 calorie plus burritos. I am talking about the salad with grilled chicken. The dressing that the salad comes with has a very unique flavor. It tastes like a balsamic vinaigrette with a Mexican flare. I can only handle Chipotle once in a blue moon but when I go there I do enjoy my meal.

This Chipotle location is located right in front of the Park Place Mall and gets SUPER busy during weekday lunch hours.
The parking lot isn’t all that convenient. There aren’t too many spots open directly in front of the restaurant (especially since three other food spots are sharing the same strip of parking lot in the front), though there is a larger parking lot behind the restaurant that you can park at if you don’t mind entering from the rear entrance and making your way to the front of the restaurant (which can definitely be a hassle if the line is already extending outside the door).
I think that the service is definitely what sets this particular location apart from other Chipotle locations. The workers are friendly and sociable — despite this being the second busiest Chipotle restaurant in Arizona. As for the food, it’s just about as good as any other Chipotle restaurant.

This location is always just packed! The line goes by pretty quickly and its pretty much the same as any other Chipotle, however I think that because it is so busy, a lot of attention to detail is skipped. On more than one occasion, this location has forgotten portions of my order– so double check your bag for your chips and salsa!

This is a great place to stop have have a burrito or bowl of Tex-​Mex yumminess. I love their burrito bowls and the fact that I can put in the burrito what I want and do not have to worry about things I do not want. The down side is it is not in the mall, but just outside the mall. The staff is great and they always do a very good job.
I love the guacamole, I just wish it did not cost extra. I still get it because it tastes so good.