A Step Above Inc.

Truckee, United States

3.5

Closed now

10 reviews

Accepts Credit Cards
By Appointment Only

Contacts

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Telephone:
+1 530-536-0250
Website:
www.astepabovehomecare.com
Address:
11025 Pioneer Trl Ste 101 A, Truckee, CA, 96161
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Accepts Bitcoin
No
By Appointment Only
Yes

Today

Today 7:00 am – 4:00 pm
Closed now
Local time (Truckee) 20:51 Thursday, 29 May 2025

Business hours

Monday 7:00 am – 4:00 pm
Tuesday 7:00 am – 4:00 pm
Wednesday 7:00 am – 4:00 pm
Thursday 7:00 am – 4:00 pm
Friday 7:00 am – 4:00 pm
Saturday 8:00 am – 4:00 pm
Sunday –

Description

Specialties

When quality, reliability, and dependability are your priorities call the experienced professionals at A Step Above. We are Truckee and North Lake Tahoe’s original premier home care and maintenance specialist.

From detailed house cleaning services, weekly or bi weekly home inspections to our full service landscape maintenance department your home will be well cared for season to season. Please visit our website for a full list of the many services we have to offer.

History

Established in 2005.

We would like to thank our valued clients for 10 years of service, we truly value our clientele and are committed to delivering the highest level of service for many years to come. Thank you !

Nearby

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10 reviews of A Step Above Inc.

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Place rating: 5
Palo Alto, CA
We use A Step Above for weekly property checks, house cleaning, hot tub maintenance and minor home repairs. There is little they won’t do and they will always get a professional in as needed for you. They’ve helped assemble furniture, fix leaks, breakdown cardboard and do trash and recycling runs for us. Thanks A Step Above!
Place rating: 5
Boston, MA
Excellent service! We were very pleased and we will use them again!
Place rating: 5
Martinez, CA
Thank you A Step Above for providing such exceptional service when I was looking for a last minute cleaning for a very important day! Your staff was both friendly and accommodating. Keep up the good work!
Place rating: 5
San Francisco, CA
I needed to find a new home cleaning service last minute, within hours A Step Above Inc. had my home prepared for incoming renters. Couldnt be happier.
Place rating: 5
Truckee, CA
A Step Above Home Care is a top notch service! I can’t say enough great things about them! The cleaning team was excellent! My home sparkled! I will continue to use A Step Above and would recommend them to my family and friends.
Place rating: 2
Mountain View, CA
I was so upset to have this team for our renters needs. We have a big cabin and they never cleaned the whole house. The are way too expansive and are not capable of doing the basic job.
Place rating: 1
Saratoga, CA
After eight years of excellent service the last year has been very disappointing. I was told by A Step Above that «they are very busy and wish they could give all their customers 100%». I told Jeff that I paid for 100% service. I bet they would not like it if I paid 80% of their bill. After discontinuing the service with A Step Above I was told I could pick up the keys to my home at their office. They had a problem returning the keys that I just paid them to have re keyed. I am still missing two keys to my home.
Place rating: 2
Alamo, CA
For the money I expected a lot better!
Place rating: 1
San Rafael, CA
Sorry to say this, but after using a Step Above for over 2 years, the only service this company does well is send a bill. They consistently over promise and under deliver.
Their bi-​weekly home inspection process consisted of little more than informing me that a light needed changing or that there were cobwebs in the corners and that they would be happy to come back for a charge and take care of the issue.
When I did ask them to arrange a house cleaning, they were never able to take care of it in a timely manner and more often than not, the house was not thoroughly cleaned.
Any service that they do provide is provided by their «Certified» list of sub contractors who are family and friends. Their prices are not bid and the quality of their work is sub par.
I believe that they take us 2nd homers for granted. I wish they could have been better.
Place rating: 4
Olympic Valley, CA
One of the true full service cleaning outfits in Truckee. Super professional service. Great if you are a 2nd home owner– they will do everything from turn the heat on, fill the fridge or just a clean after you visit.
I have called them for all sorts of odd jobs and they are always quick professional and easy to work with.