Potts Anthony V OD

Horrible service. It’s a husband and wife run small office. Dr. Potts isn’t bad but his wife is out of her mind. Avoid her like the plague. Don’t ever dare to try to talk over her or cut her off, you will be thrown out of the office. My story started like this, I brought my wife, 3 children, even sent my mom there. I had saw a commercial for 1−800-contacts and asked Mrs. Potts how it worked. She gave me a 20 minute speech on how bad they are and that the Potts’s would mail my contacts to me like 1−800-contacts did. So I said ok. I wear glasses and contacts only on occasion. Now let me remind you this is a very small office and the selection of frames isn’t like LensCrafters. Things were going fine when I had to take my mom to LensCrafters for an appt. (my mom didn’t like mrs. potts) and while I was waiting at LensCrafters I was looking at frames. I found a pair I liked and was going to buy them and bring them back to Dr. Potts office. Potts took my insurance, LensCrafters didn’t. The lady at LensCrafters needed my prescription to see if my lens’s would fit in the frame. She called Mrs. Potts to find out and mrs. Potts said she can’t give that info out and hung up on the lady at LensCrafters. I called to tell Mrs. Potts its me and it’s ok but she hung up on me too. I drove over (short drive) to Dr. Potts to get the script and explain I’m not leaving them, I just needed to know if my script would fit a certain pair of lens. Mrs. Potts started in again about the evils of big box stores and I told her, «I’m gonna cut you off right there. There is no need for a speech, I’m just looking to get frames and come back here» as soon as I cut her off she lost her mind. She threw me out of the office. Dr. Potts came up to see what the screaming was about and I tried explaining to him what was going on and he too told me to leave. I have never been so mistreated by a doctor whose wife is obviously out of her mind. I heard from 2 other former patients of the Potts’s that they had the same problem. Beware !!!