McR Auto Service

WARNING! THIS PLACE IS NOT ACCREDITED BY THE BETTER BUSINESS BUREAU BBB! Illegally doing business, they should be reported. Horrible Nasty Attitude that the Asian guy had when we asked him if this shop could look at our truck! I would have loved to use some choice words on this man but it’s sad because I will make sure I will tell every one I know that this place is not a place that has good business! If I could rate zero stars I would! Warning to those who want to come here, the labor rate is $ 95 an hour on top of whatever else they decide charge even if they can’t fix it you will end up with a big bill! WARNING DO NOT COME HERE TO GET YOUR VEHICLE FIXED! HIS EXACT QUOTED WORDS TO US, «TIME IS MONEY!»…

Been coming to MCR for about 7−8yrs. CR and his guys are down to earth and never have I felt they have taken advance of my wife or myself. If I can’t do it myself I know CR will take care of it at a great price. Dont take other people’s negative comments turn u away CR is one smart guy. Have a Blessed day
Thanks CR ur Faircloth thanks you and ur crew

First off, I know more than a lot of folks know about cars. I don’t know everything. But I a a blonde female and learned early on that I wouldn’t be respected at a car shop due to my appearance and gender so learned what I could when I could along the way.
In college, I worked on a team to build an electric car. Now, this was over 20 years ago. I also have driven some lemons in my day which needed a lot of work. And I know more about cars than my dad does and more than any of my boyfriends including my husband too.
Ok. So I had some trouble with my car on the highway and I had told my husband 2 months ago that I needed new brake pads. And maybe a rotor. Could he please do something about it before it got worse. In the meantime, we sold and bought a house and moved and had a lot of repairs. So, my car got sent to the bottom of the pile.
It got worse.
I was on a highway in stop and go traffic and it was suddenly clear to me that I needed to get to a repair shop NOW. Thankfully, these folks were very near the highway and also near Quantico Marine Corps base, where a friend used to be based.
I got there, walked in, and started telling what was wrong with my car. My start? «I know I don’t have an appointment, but I am glad I made it here. It’s making a noise. I at least need a rotor…»
The man behind the counter immediately started laughing at me.
Then he talked over me and said, «cars make lots of noises…»
And I cut him off quite strongly. «I know a thing or two about cars, and I was telling you what’s wrong, if you will just let me speak.»
He looked surprised by my comment and courage to speak in such a way.
He said, «cars make all kinds of noises. Was it a squeal or a grinding sound?» I said, «a grinding, like I said, it’s at least a rotor. But it is more than that too.»
I told him I was having trouble steering also and accelerating.
He said, «we will drop everything and look at it.»
He told me the brakes had frozen. (This means «got so hot it melted together and can’t be repaired.») and that it was too hot to touch. He said the rotor had completely frozen, the pads were gone, and the hoses were melted. He told me two other minor things too.
It took 2 hours for my car wheel to cool off enough for them to touch it. He showed me that the hub cap was golden because of the heat and no longer the normal silver color. (I have encountered this before too, but had forgotten this detail.)
He quoted me a price and I knew it to be fair. I told him so, and respect came to his eyes. He said, «you really DO know cars.»
They fixed my car in about 3 hours. I am completely fine with this. Because it was truly too hot to touch, it was a problem. I wasn’t safe on the road in that condition. And he had the parts he needed to fix it. And I had no appointment.
We parted amicably. It is my hope that he will not judge a person by their appearance and gender in the future because maybe they aren’t a fool.
I paid him what he asked without blinking because it truly was a fair price.
I would go here again in the future if I had a need. It is an hour from my home. So it’s not convenient. But I felt treated fairly and respectfully after the first glitch.
The other mechanic also taught me 2 more things about the brake system that I hadn’t known before. I like that sort of thing. He was kind and helpful.

Awful service and a racist owner! I was told it would take 2 hrs to do state inspection for me. As I was walking out I heard that an African-​American gentleman has to wait 30 minutes for the same service. When I turned around and confronted the owner, he did not bother to explain!