Springbrook Behavioral Health System

I was here on a 72 hour hold for depression that turned into a week, even though the techs and others felt that I did not belong there. Someone did not complete paperwork on time and I was forced to stay over a weekend! Thank you so much to the social worker in the ER at Greer Memorial who started all of this!
The two people who tried to draw blood from me were incompetent in my opinion. They couldn’t get blood if I had a tap in my forehead! I don’t know if they ever got blood from anyone! I heard the same complaints from nearly everybody! One woman stuck me 6 times! That’s just cruel! It’s also against policy!!! But I was afraid to say anything for fear of being labeled uncooperative! She knew that I was not comfortable and was getting agitated.
I saw a nurse practitioner and I didn’t even see her the first time until I had been there two days! I never saw a doctor until the day I left! All he asked me, in the hall, was if I had intentions of hurting myself or others and if I felt that I could take care of myself! That was it! I was out of there that afternoon!
What a nightmare. It was kept freezing cold and they only give you two thin blankets. 3^rd shift was so loud and obnoxious they woke everybody up! One person asked if they could quiet down and was told, «This isn’t a hotel! Deal with it!» Showers leak all over the floors and you have to clean it up. The mirror and sink are so low even someone short has to get down on their knees! Food is all carbs, grease, and starch. They have salad but no lean meats and other fresh veggies. Fruit is not something provided all the time either. I lost nearly 10lbs. because my stomach couldn’t take it!
It takes a special kind of person to work in these facilities and I praise those that care. I saw a few that really need to seek employment elsewhere! McDonald’s or Burger King come to mind. I don’t think they’d qualify to work at Chick-​fil-​A! Rude, bad attitude, bad manners, inconsiderate, neglectful, abusive, are all words that come to mind. Someone needs to come into this place and clean house. Mentally challenged people deserve a lot better than this!

A teacher at my son’s school took her son to SpringBrook Autism program. He was hearing voices and when he left he was able to live independently. They particularly loved Dr. Fisher and Jill Jones, along with all of the autism staff. The place was really clean as well.