Royal Farm Stores

Went in to order a couple of sliders and get a $ 5 lottery ticket.
Although other Royal Farms take ingredients off the order screen when they run out, this one doesn’t. The manager on duty, who was standing there doing paperwork, acted like he was doing me a favor not charging me for the sliders when they didn’t have pickle… «that’s OK she hasn’t made it yet so don’t charge him».
I handed the cashier a $ 20 bill for the lottery ticket. He walked over to the machine and printed the ticket, put my $ 20 on edge between the closest register to the lottery machine and some boxes of merchandise, went to his register and opened it, fiddled with change for a second, closed it and handed me my lottery ticket but no change. When I pointed that out he fiddled with his till again and shrugged his shoulders. I pointed to the other register, the cashier retrieved my $ 20 and gave me my change. The manager was watching as the incident unfolded but did not intercede.
I go to Royal Farms, although not this one, frequently as I make deliveries around the city … most have good customer service although they do seem to be lowering their standards. This is one of the really bad ones; dingy, small with a very few choices and very poor customer service.