Bay Crest Care Center

The PSW’ s here are too busy flirting and having an affair with their co-​workers that they forget their responsibility to their patients. HR should take a look at this case because it’s very unethical.

Staff need to work on being more attentive to patients. Yes, there are «some nurses» that do care. But some just see your loved one as just another object they have to clean when ever they feel like. I spent 5hrs by my love ones bed and not once did they come by to offer her watet, knowing she is unable to move or communicate. It made me cry thinking that everytime i left she may or may not get water to hydrate. She was also in need of a bath and it had been at least two weeks since anyone helped her with her hair cleaning. I finally had to do it myself. They do have a couple of sweet nurses that are willing to help and are devoted to helping and caring. Its a loud place, with too many tvs on at the same time, rooms arent private, they have to be shared and sometimes you dont get a roommate that is understanding or are probably worst off and need to be alone and they feel your invading their space. Just hope for the best, basically… best of luck. Btw food here is horrible, so special food plates brought from home will be grately apreciated by your loved one.

My Mother went there temporarily — twice. Once for a broken hip and the last time — for a necrotic bowel that led to her death. Initially it was the best choice of all the nursing homes in the S. Bay area. Her first stay — by the end of the 6 weeks we were desperate to get her out of there. They started off nice but soon it deteriorated into neglect. The second time they were ruthless with her. Didn’t give her the pain medication on time. Lots of staff morale problems. Terrible. You’re at their mercy so I went out of my way to be nice to them. I went there every day — at different times. They left her on a portable toilet for 45 minutes. Just harassed that old lady until I flipped out and called a hospice service to evaluate the situation. They tried to make them do what they were supposed to on time — but they didn’t comply with the directive the hospice nurses came up with. Defiant employees who are just sick of all of it & don’t want to be there — and it shows. I took my Mom home for the last 13 days of her life. Hospice came every day. It was the most difficult situation I’ve ever been in. I gave my Mom liquid drugs every 3 hours until she eventually slipped into a coma and 3 days later passed away. I was in a numb daze for 6 months and then everything started to hurt & fall apart. The horror we experienced at Bay Crest was unbelievable. A very difficult situation was made MUCH worse for us. They should be shut down & individuals prosecuted for what they’re doing and NOT doing there. No one cares & the system is just broken regulating these kinds of facilities. I don’t know what the solution is. It was the best choice of the ones I looked at & still was an unimaginable nightmare. As a society we don’t value our old people & just put them there to be forgotten — and they are. Relatives don’t visit. It’s a horrendous punishment for elderly people to lose what’s left of their lives and selves this way. There were a couple of staff there that I dreamed of hurting. I’m so glad it’s over for now but the state may decide some day to take my property and put me somewhere like that «for my own good». It’s in the back of my mind. It can happen to you too. Have mercy for your loved ones even if they aren’t perfect people. Do what you can to care for them in the comfort of their own homes if there’s any way you can. What would you want to have happen to you? I can live with my decision — but I wouldn’t have been able to if I had just gone home & let them kill her. That’s exactly what they were doing. She died at home with me. We both have been transformed now. I’ll never forget the things I saw and smelled and heard in that place. Work it out some other way…

My mom is currently at Baycrest, at first we thought it to be ok, but after three weeks we have seen a significant amount of deteriation in her psychy. Keep in mind her injury was pelvis related. We are talking about a very intellegent fully witted woman (formerly a radar systems anylast at Hughes Aircraft) and now I am practically fighting with the place to have her released. I had no idea and hope no one else should have to deal with this. And she also cannot eat the food. Its frustrating and completely intollerable! Patients and family of patients BEWARE!!!

What a dump. I have a senior friend here. Poor guy. It got 1 out of 5 stars in its recent inspection by the powers that be. It deserves zero. Uncaring/​unfeeling staff. Gross-​looking (and gross-​tasting, according to my friend) food. The general stench (not just from the food) is eye-​wateringly bad. This place is the best argument ever for having a great medical/​long-​term care plan and a hefty IRA. It’s so depressing, I almost can’t stand it.