Art Pack

I won an online auction through Julien’s Live auction site. The company they currently use for shipping/​storing the won items is
Art Pack Inc.
First of all, it took me almost 2 weeks after my auction ended to even get in touch with the company.
Finally, I received an enail estimate for shipping.
For 8.5″ x 11″ envelope of less than a pound in weight, they estinated $ 95.
I was, to say the least, apalled.
I asked Jeff Rubie, the owner for a shipping figure run down and they ignored me.
I asked them why the price was so high and again got ignored.
In the end, they refused me shipping at all and sent my item back to Julien’s to send to me.
They obviously did not like that I questioned his pricing, his motives, and his speed in shipping.
This business is obviously used to dealing with the rich, marking up prices, and not being questioned about it.
Julien’s says if a buyer contacts them after auction end, another form of shipping or storage for pickup can be arranged.
I advise anyone who does not want to go through this kind of shoddy business treatment to do just that.
Jeff Rubie is about the most rude business owner I ever had to deal with. He is in business for the money and I would not trust him with any item I purchased in any form.
Also, they make it seem as if they are a large company when all they are is people working in a warehouse, raking in money for storage and questionable packing and shipping skills.
Beware of them
Art PACK Inc.
19 230 Van Ness Ave.
Torrance, CA 90 501
T: 310.328.0300
F: 310.328.0307

I have used Art Pack for my clients in Abu Dhabi last year (2011). This family bought antiques and huge pieces of furniture from all over Southern California. As I was extremely busy with my duties, Jeff and Staci had picked up items from Ventura to Laguna Beach, packed, crated and shipped them to Abu Dhabi and not one item was broken, scratched or damaged. You can imagine how many mirrors, glass, and delicate the antiques were! I used them again this year for the same family, at their request! Staci and Jeff are professional, organized, meticulous with their updates and I would give them 10 stars if I could! I would not trust anyone else to satisfy my customers nationally or internationally!!! A++++++++++

These guys came to my house and packed up some rare art and paintings and shipped them to New Zealand. They arrived in excellent condition! They are very meticulous, professional and do an excellent job at packing.
I would highly recommend them without hesitation!
James