Okay, while Julie was super accommodating and sweet to me the work was just not up to par. I walked in on a Sunday with not many options last minute, Julie was happy to take me. She was finishing a pedicure and came quickly to start my full set. My acrylics were lumpy and not exactly the shape I wanted and looked like I needed a fill right off the bat. She quickly told me I could come back if anything was wrong, but I know she said that because she herself saw the flaws in her work. I think her work could have been better if they had been staffed better as she seemed in a rush the whole time.
Noelanie T.
Place rating: 1 University Heights, Buffalo, NY
Went to get a gel refill. Turns out they don’t do liquid gel, only«powder» gel. Beware, it’s really just acrylic fill with a gel color polish on top. They charge you more for«gel» refill when in fact it’s not, it’s acrylic. The lady working on my nails lied to me, she goes by the name Julie. She tried to convince me it’s gel powder — she went back and forth several times saying Acrylic and then gel powder. Very untrustworthy place. I ended up paying $ 35 for a «gel» refill. If you don’t believe me, look at the«gel» container, it’s in a Clinique cream bottle. I then proceeded to see if i can see the actual products package– she said she doesn’t have it anymore and the manager can explain… My nails didn’t come out horrible but it wasn’t what i was looking for. I had to keep telling Julie to file them even, the acrylic was on my cuticles and my nails needed to get buffed before the gel polish. Very unprofessional place, she kept answering the phone while placing the acrylic on my nails, and burned me a few times with the drill bit. If she were honest with me i would have understood and still went to them. Im very dissatisfied withe service.
Tiange B.
Place rating: 5 Buffalo, NY
I went there because not a lot choice for me on Sunday. However, I had such a good time. I had milk pedicure with around 1 hour service including massage, hot stone, smoothing, hot towel and nail polish. The hot stone part was my favorite. It also included 10 mins chair massage, which is exactly what I want! I was treated super nicely too! Thanks a lot!
Lynn S.
Place rating: 1 Buffalo, NY
Owner gossiping and negative the whole time. Not relaxing. Overpriced compared to every other nail salon. Won’t be going back.
Brooke S.
Place rating: 4 Buffalo, NY
What a fantastic first experience! Happened upon their location by accident! Walked right in! There are eight massage chair pedicure tubs and 10 manicure chairs. They use a clean plastic«Baggie» in your foot tub and offered me a bottle water as soon as I sat down. I went for the lavender pedicure($ 65) which included a hot stone massage for 15 minutes and after my pedicure a 10 minute upper back and neck massage! I feel totally relaxed! The pedicure itself came out nicely! I will definitely be back! Thanks Julie & Mike!
Mary K.
Place rating: 5 Depew, NY
My sister and I came in with only 5 minutes until close and they waved us in! The workers were very kind and we didn’t feel rushed. We both walked out with an awesome gel manicure. This will definitely be our go to spot!
Kathleen B.
Place rating: 4 Lockport, NY
At first I wasn’t sure what my sister and I were getting into. We go inside and the owner is screaming at the employees that they don’t know how to run a business and yelling that he is going to leave. We get seated for our pedicures and while we wait the yelling continues for like 5 – 8 minutes. The owner leaves and then the great service begins. They took time to do the pedicure and made sure you were comfortable. They gave us a bottle of water and made sure they really did everything for the pedicure. I was very impressed that they went above and beyond making sure my feet were relaxed at the end. The paint was perfect. Then we got a manicure and they also took time to make sure that was done perfect. It was a great job much better job done than I have experienced at other nail spas. They kept asking if we were happy with how it looked at the color. They wanted to make sure we were satisfied. I will be back again if the owner isn’t there yelling and disrespecting the employees that is so unprofessional. Get rid of him and they have a flawless place to get a perfect pedicure and manicure.
Jane W.
Place rating: 1 Buffalo, NY
Beautiful place, very clean. But the worst pedicure ever had. Barely filed nails, had to ask them to be cut, hardly used pumice stone, and polish was messy and unprofessional. When I complained about the polish they took $ 2.00 off the cost. Spa pedicure took about 20 minutes. Not my idea of a relaxing pedicure!