Sundance Veterinary Hospital

Even though my visit to this veterinary clinic was in July of 2012 and since have moved away. I have been so upset with their unkind and unprofessional attitude that I wanted to share it with unsuspecting people that want the best care possible for their family pets.
It was on a hot July Sunday that I found a stray kitten in my front yard with a broken leg. I took him inside and rushed to find a nearby vet that was open by my house. I got there 15 minutes before they closed, I didn’t want the kitten to suffer if something could be done. The receptionist at the time was so upset that I was there before they closed that she grabbed the paperwork to where it was crumbled and handed it to me to fill out and all the time that I was there was showing how unprofessional she was.
After the vet looked at the kitten she took him to get x-​rayed. She brought him out and showed me what was wrong. She said that she couldn’t operate him but referred me to someone that would charge me over $ 1,000 but she said that she could amputate his leg for about $ 800. I didn’t want to amputate his leg even though he was a stray. The visit was costly which also included some pain medication for him while I could take him somewhere else. Since this was an unexpected expense, I asked the vet if they had some finance payment plan to which she said no. While I was paying I heard the vet tell her assistant that I had asked about a finance plan and that they weren’t a charity. I was stunned of how strange and callous she was to say that in my presence. I wasn’t sure if it was because I was of Mexican descent that she could be so bold to put me down or did I offend her.
I never went back. A friend told me about Dr. Hunter at Catalina Animal Hospital, who was in Phoenix and was a ways away from where I lived. He not only showed concern about the kitten’s leg which he could operate on but he gave me an affordable price for the operation because his assistant said that it was because he appreciated the fact that I was willing to spend so much on a stray. Though I left town, I really admired Dr. Hunter’s kindness and wished he could have stayed my vet. He’s a true advocate for the humane treatment of animals. By the way, the kitten became an addition to my family.

The staff is very friendly and great with my two American Bulldogs. The Doctor is great also! She is very honest and helpful. The office is very reasonably priced as well!

I have taken all my dogs here. They have always been helpful yet straight forward. The older lady that is a vet tech is a lovely woman. She truly cares and loves her job. The front desk is sometimes disorganized but overall care is great. Even has Saturday hours. A little more detail when giving medicine would be helpful. I was crushing one in my dogs food and noticed it didn’t seem to be working. I looked it up on the Internet and it says do not crush, time released.

I have experienced 3 vet clinics since purchasing my Olde English Bulldogge. I used to live in central Phoenix and go to Squaw Peak Animal Hospital, which we loved! But unfortunately we moved to the west side. My first vet experience was horrific, but then I found these guys.
The staff is very welcoming and helpful. They talk to you and make you feel like they want the best for your fur baby. When my dog is sick, they quickly make an appointment. The front office staff has even flagged down the vet for me as I had an emergency case close to 5 o’clock. (We’re talkin 4:55).
My previous experience at a vet not far from here was HORRIFIC in comparison. They have a customer for life.
I also love the small business feel.

Brought my cat who had urinary problems. She was peeing blood and in obvious pain. We brought her in and after a check up she was simply sent home and we were asked to come back when we collected a sample of her urine. How are we supposed to collect urine from a cat who is hiding from us because she is in pain and who only pees in a litter box? They sold us a kit to collect urine but it didn’t work. We finally decided to empty her litter box and force her to pee there. It worked (after 3 days) and after the results came in (another 2 days) it turned out our cat had a bladder full of crystals. After a week of medication she was fine and is now on a special urinary food that we must purchase from the vet. It is very expensive but our cat is healthy now. Overall the staff was friendly and helpful. I will continue to take my cat to the humane society for shots and yearly visits because it’s cheaper but if my cat is ever sick again I will definitely bring her here. I will also continue to purchase her special food from here as long as she is alive.

Where are all the good reviews that used to be here, including mine? Unilocal is jacking around with the reviews. Shame on you Unilocal.
Excellent vet, great staff. They’ve done great with my old dog and my dog with seizures. I’ve gone here since they opened and I’d recommend them to anyone.

Don’t go here. I did for years and I believe that the vet had her own personal health issues interfere with her practice. At one time I trusted Dr. Mceachern, but I truly believe that if I hadn’t taken my dog elsewhere for treatment she would have killed him. She overdosed him on two antibiotics and almost shut his liver down. The tech’s there are always really nice.

This is not a place you would like to take you pet especially when your pet is sick! I had horrible service while here. Not only did I already feel horrible, sad, upset etc due to my 13 year old dog being in bad shape but the vet was very rude and unprofessional! She came in for less than 2 mins and then never came back. But she went into another room where she was talking to the nurse and didn’t realize I can here everything she was saying. She refused to give me a quote to get my dog treated and she was disrespecting myself as well as my pet. If I could give less than 1 star I would but not an option. Instead I took my pet to a different place and they were very helpful.
And another thing that should not be done is you should not be on the phone while your with a patient, if not work related. Vet was speaking of being in jail. That is not work related in one bit. I just want to make sure people and their pets are receiving the best care. Just don’t do it here.