Russ’ Auto Wash

Not recommended. I went there and price was really good compare with other car wash places. They told me it is 23 $ to clean my car inside and outside. It was not crowded that day as usual. They spent around 5 minutes. Three men cleaning the car at the same time. I was impressive by their service with the good price but later on when I saw the result I got shocked 1. They didn’t vacuumed the car as they promised 2. Car was not clean well outside 3. They did some damage to my car, many scratches on my car
I wished that I read Unilocal reviews before I had their service.

BEWARE! Damage to my vehicle and can’t get Russ’s carwash to respond back to me !!! When your car comes off the track, they yell at you and tell you that you touched the wheel (even though I didn’t) and they say you didn’t hit anything (which I ended up
With damage) When leaving the car wash, the guy who had yelled at me, was outside of the carwash on my side. Didn’t realize at the time he was looking to see what damage was done to my car! I went down the road to the grocery store and when I got out, I wanted to see how clean my car was (it was my 1^st time at this carwash) and that’s when I saw the damage to my rear bumper. I have emailed them 3 times with NO response.

I went to Russ’s Car Wash today at Secor and Laskey. It turned out to be a VERY EXPENSIVE carwash. They stole a baby gift out of my backseat while cleaning my car. Don’t ever go to this establishment. I should have realized that they must have criminals working there. The receipt states they aren’t responsible for anything left in the car… even CD’s and radio’s. Who would take a baby outfit? They did leave the dollar store bag!

Disgusting customer service. A customer behind me started honking at me, and ran up to tell me he watched my taillight get damaged during a wash. At first I was promptly taken care off by an older gentleman at the newer Russ on secor (near taco bell). Instructed me the steps, caring and understanding (HE NEEDS TO REPLACE MIKE). Was told I need to speak to Mike. After meeting with Mike the next day, I was told, given Mike’s very expert advice (that’s sarcasm) that tail lights are apparently glued on to cars (you know, not the bolts or clips that are clearly damaged as I tried to show him). Since he claimed it was glue, he said «see ya» (I kid you not). I’m not sure in what world car companies get away with glueing on tail lights, but I’m quite sure Lincoln does not glue an entire tail light to a SUV metal car (funny enough, Mike was not able to show me where the glue was that held the tail light on). Based on the other reviews here, I can see I’m not the only one and Russ has done nothing about this. Very disappointed. Customer for over two years with their highest paid monthly plan and this is how I’m, and apparently others on this page, are treated.
Russ had the chance to make it right (I never screamed, got upset, or acted like the world owed me anything), but failed to make it right which is when Mr. Nice Guy no longer works. I will be sure to share the word about my experience today, but more importantly how you had the chance to make it right and failed epically. Next stop is my lawyer.

The customer service here is great, and the guys are always friendly. My car always comes out shining. I will try their detailing soon!

5 Stars for doing interior cleaning! Only place in town that you can get this done. Do a great job, hard working and courteous staff. Best place in town!

THANKS to a great crew @ Secor/​Laskey for excellent service start-​to-​finish. The high quality service is appreciated along with the friendliness of all staff.

I was visiting in family when I ran across this car wash. I needed to wash my grandmas can and after seeing their sign I changed my mind completely. There is no way that I would bring my car to a business that thinks that it is funny to make racist comments on their sign. Underneath the sign it said, «helping keep dirty hoods off the streets.»
took my business elsewhere and I hope others do the same. there is no room in a diverse community such as Toledo, Ohio for such blatant racism. Especially at a time when children wearing hoods are instantly victimized in other parts of the country. I will be reporting this to as many sources as I am able and I hope that the owners of this business rethink their business model ASAP!

One of the only full service car washes in the area. They will vac you car, wash it and do the windows and towel it down. I have always had excellent service here.
They changed the name to Russ Car Wash. On the corner of Laskey and Secor Rd.