The store has a really good selection of products, better than Michaels in my opinion. Note, their cash register system is older than dirt. If you look at a receipt, good luck figuring out what is what. I’ve shopped at this store quite a few times and have figured out that they don’t scan anything. They put in generic dept codes and then hunt and peck at the register to type in a price. Please note that EVERY time I’ve been here they miss sales and promotions. Meaning I have to tell them something is 40% percent off or what have you. So do watch them carefully. After you tell them they then go and check a sheet or some sort to confirm the correct discount. It’s not effective and causes lines. A customer shouldn’t be required to tell the cashier what every single store promo is — the register should be smarter than that.
Marc S.
Place rating: 5 Chicago, IL
I stopped by to get a promotion warrant framed and matted and have to say that the process was quick and painless, thanks to Megan in framing. This is the first time that I’ve ever had anything framed and I was worried about cost as well as the entire process. I’m not the most artistic person and having zero experience could’ve lead to a headache. But, I was in and out in less than 45 minutes and saved over $ 100 by not going to Michaels. We’ll see how the product turns in two weeks though…
Kelly R.
Place rating: 1 Detroit, MI
The most poorly managed craft store ever. It was a busy Saturday morning, and they had only one register open. There were exactly 14 people in line, and I had a return. The front end supervisor, Robin, was so rude and not helpful. The manager Dan was just standing around like Robin instead of actually helping to get customers through the line. I had also purchased several breakable items that needed to be wrapped before getting bagged, so Robin said she’d wrap. I don’t know of she has ADD, but she couldn’t sit still and just get the stuff wrapped. Instead, I waited 20 minutes to have my merchandise bagged while she pranced around doing absolutely nothing productive. Meanwhile, Dan was just watching several angry customers in line. Finally, I grabbed some paper and started wrapping the items myself. I should also mention that they didn’t ring up merchandise correctly. I had to return some charging plates because they were the wrong color, and the manager at another hobby lobby wouldn’t take them back because the dumb cashier rang them as paper crafting on the receipt. Ugh
Sarah S.
Place rating: 5 Toledo, OH
I prefer HL over the other place nearby, as even with the coupons for the other place, I usually find the same items cheaper at Hobby Lobby. They have a larger selection of items, and it is easier to find what you are looking for. Plus, the aisles are plenty wide enough for carts to pass in opposite directions. This past Christmas, I was in the market for a new Christmas tree, and while they didn’t have the one I wanted in stock at this location, the salesfloor attendant in the holiday section helped me locate one at another store, and also offered advice about using a coupon from the paper. She was very helpful and saved me a bit of money!
Tyler H.
Place rating: 5 Los Angeles, CA
DONOTGOTOMICHAEL’s! Hobby Lobby is a great place to get all of you arts and crafts supplies. They have just about anything you need, and anything you didn’t realize you needed at great prices. There’s usually some large discount or another on many of the things in the store. The Michael’s further down Monroe, conversely, charges $ 70 for a $ 40 set of Prismacolor pencils, and the other items I checked on seemed to be similarly marked up 40% more than they should be! At Hobby Lobby, from what I can tell, things are what they should be priced at, or lower! The owners are apparently Jesus(er-hem) followers and the store is not open on Sundays, which is when I went to Michael’s instead, got disgusted, and left to wait for Hobby Lobby to open again the next day. It made me sad, because Michael’s had five times the customers there(it was Christmas season) than I’ve ever seen at Hobby Lobby. Don’t be that person. Patronize Hobby Lobby when possible!
Molly S.
Place rating: 4 Toledo, OH
For those of us who are crafty(and those of us who aren’t), Hobby Lobby provides oodles of home accessories, tchotchkies, doodads, and knickknacks to suit many styles. They are a full service craft store(much like Michael’s) with fabric to boot. Their home decorator fabric selection is pretty nice, and if you watch the sales you can re-cover that cushion for 40% off! There is a framing department(which I’ve never used) and a large floral department, but I can’t comment on their selection(I don’t know how to decorate with flowers). You can spend part of an afternoon just browsing ALL the little things for your home!