Davanti Digital Media

Being a small business owner I understand that social media is a big part of today’s culture. I was very excited after meeting with salesmen at davanti. After paying my set-​up fee, it went straight down hill. Nothing was set-​up. Our fb page started out with about 2000 likes and 6 months later we had 2200. I was told we would «reach» 2000+ people per post and stats (when they did actually have numbers) were more like a reach of 700. Do not waste your money on these con artists. I now pay one of my cashiers $ 100/​month to tweet and update fb and after 3 months we have over 3000 likes and have an average reach of 1600. It’s amazing what pictures do and davanti didn’t even ask us for pictures. Instead they posted «it’s Friday, what’s everyone up too». In the end do not sign any contract with this company. You are better off going to month to month with someone else.

I was EXTREMELY disappointed with my experience with Davanti, and would NEVER recommend them to any other business. While Davanti might claim that their salesmen are overly enthusiastic, we felt that they were downright deceitful in their promises. As a small business owner, I was told that they could not only increase our social media presence, but could also connect us to other businesses in the area. Yet, they barely managed to complete the basic account maintenance they were contracted to deliver (posting to Facebook and sending out email blasts to promote our events), let alone any true brand expansion.
In addition, when I tried to exercise my 6 month opt out of my contract, they LOCKED me out of my own Facebook account (taking away my admin rights), a move that I am fairly certain is illegal.
After all this, in a last attempt to end our relationship on good terms, Davanti offered to give us a complimentary Search Engine Optimization audit. Yet we still have not seen this service, and have not received any responses from any employees at Devanti in OVER A MONTH. Terrible customer service all around (not to mention the fact that 3 people we dealt with during our 6 month contract have since left the company).
In my opinion, Davanti’s services are COMPLETELY useless for small businesses. Do not buy into their false salesmanship.

I would give Tom O“Neill, Jillian Leahy and the entire team at Davanti 10 stars if I could! I had recently spent $ 3000 and countless hours attempting to get my word press blog «yourNYagent» up and running. I made the cardinal mistake of going with a friend’s recommendation about «someone he knew,» who did this «on the side.» After that frustrating debacle –I was in a rather foul and frustrated mood!
I met Tom, he patiently explained what my options were, listened carefully to all of the issues I was having and suggested a solution based on establishing a small project to gain my trust. Instead of «going in for the kill,» he wanted to solve what problems the previous programmer had created first, then he made a promise and kept it. The project far exceeded my expectations, came in when he said it would for the price agreed upon.
Jillian Leahy whom I worked with via e-​mail and phone-​completely explained everything to me, made invaluable suggestions about how I could salvage the project and was able to turn the vision in my head onto a site that blew me away! She then patiently worked tirelessly with me and anserwed EVERY one of my questions and did not stop until I was completely comfortable with the finished project.
I will be using them on an on-​going basis and recommending them to anyone who is putting together a social media program. These are the good guys.
I can’t thank all of you enough.
Gus Waite
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