O’Reilly Auto Parts

Wait times are ridiculous. Just wanted one simple can of oil and no one can help. Went down to napa instead. Much faster.

I recently went to O’ Reilly’s Auto in Thousand Oaks and was so impressed with Randy! He was so helpful and patient. I needed a bulb replaced in my car and he did it for me! I’ll always use O’ Reilly’s! Thank you!

I received awesome service the other day. I needed a particular type of fitting to make sure a part on my car would stay secure. After actually not having the exact bolt, Jason not only worked hard to make sure I had something that would safely work instead, he actually walked outside and showed me where the part would go and how to install it myself. Best service I’ve had in years. This O’Reilly’s rocks!

This is always a reliable place to find what we need to fix the car. The staff is very helpful and pleasant and they have a wide range of stock. They are also very happy to order things if they don’t have them in stock. Will use them all over the country when we can find them for parts to our motorhome and for our car… Try them out and I think you will be pleased.

I called to order a MAF sensor for my Volvo. I talked to the Store Manager that morning who assured me that the part will be there at 1 PM. So I called the place back at around 1:30 to verify that the part was actually delivered. This time I talked to a different person. I gave them my information. They had a hard time trying to locate my parts because the parts were never ordered. So I had them order the part for me… again. This time they promised a delivery time of 4PM. 4:15 rolls around. I called again to see if my parts were ordered. Indeed they did arrive. So I drove down there to pick up my sensor.
They ran behind schedule… but at the end of the day I got the part and ill be happy to inform you that the car is running normally. … Most of the time that is.

After searching various aftermarket parts shops in Thousand Oaks and being unable to find a quality exhaust tip for less than $ 100, I was able to find the perfect FlowMaster tip for $ 33 on O’Reilly Auto Part’s website. I called this store to order the part and they quoted $ 8 shipping fee to the store, which I gladly paid. They called me about 4 days later to come pick up the part.
The exhaust tip was to be installed on a 2013 Chevy Silverado 1500, and we immediately noticed that the diameter of the tip was ¼ inch too large for the stock exhaust pipe.
This is where I realized these guys are hardworking and willing to help a customer out.
The associate Jason did not hesitate to suggest the most cost effective and professional ways of fitting the tip to the pipe.
He went out of his way in the O’Reilly parking lot to bore out my stock exhaust pipe and find an adapter to fit the new tip. A+
Jason went one step further and recommended to me a great custom auto shop in Thousand Oaks called Bloch Worx run by his friend Devyn Bloch that could weld the tip to the exhaust for a price only a friend could get.
There’s no doubt that I will continue to use this O’Reilly in Thousand Oaks for any of my future auto related parts.