Meineke Car Care Center

If you are having problems with your vehicle, take it to Mike and the crew at Meineke Car Care Center and they will take care of it. This is our fourth experience with Meineke and they just keep delivering the best customer service and stellar mechanic work. We highly recommend Mike and the crew at Meineke. Take your vehicle to repaired and rest assure that it is going to be done right.

Worst decision I made today when I visited this business and here is my warning for the rest of the public. It started out with me making a phone call in the morning and setting up a visit for the same day afternoon. When I arrived there, the manager had no idea who I was and had no info on my appointment. After letting me know that they can take care of me and that they will still get me in was assuring until…
I came in with a coupon for 19.99 oil change. I can already tell by the way Michael the store manager was acting he did not like it. He without telling me authorized his employee to perform a special break inspection that he dis not inform me that was going to cost me and in the end put another $ 20 charge on my bill. So here I am asking him way this happened, he strait out laughs at me and acts very unprofessional. Good business Mike is telling people that you will charge them and not acting like a shady mechanic going behind my back and doing that. I will never come back to this place again and would advise anyone else to find another more friendly and less shady business. Terrible customer service, and scamming customers on the spot. DO NOT VISIT THIS PLACE.

DO NOT GO TO THIS SHOP!!! Dishonest, immoral, and fraudulent behavior starts with the store manager and trickles all the way down!
I was here having an oil change a couple days ago and overheard a phone conversation between the Store Manager (yes, I got his card… I’m certain it was the MANAGER) and a customer. The customer was told that the work on his car would be nearly $ 3,000. The manager listened for a bit and then said something like, «Well, if you can’t afford it, you could sell it. We’d take it off your hands for $ 400 if you want.» 5 minutes later, he walked into the garage and I heard him boasting that it looked like the car, which was still in the garage, would be sold to him and he could make $ 4,000 or more after he did the repairs at the shop.
It’s one thing to do a poor job or have crappy customer service… but it’s a completely different thing to profit by lying to a customer and scamming him out of a vehicle to make a personal profit.

I am very dissatisfied with the outcome of the service as well as an issue that resulted with my vehicle after receiving my oil change.
I received an oil change here on Tuesday, October 13^th, 2015, my mileage was recorded at 97,802. A transmission fluid change was recommended, but I declined it. For the rest of the week I barely drove my vehicle, mostly to the store and back home before I went out of town from Thursday — Monday, leaving my vehicle at home. Tuesday, when I came back, I began driving my car. I noticed a light grinding sound coming from the front of my car and it became worse throughout the day as I drove. I ended up cutting my day short because I did not want to continue driving without knowing what was wrong with it, with the fear of making whatever the problem was worse. The next day, I had went into the Toyota Dealership for a diagnostics. After four hours of waiting and a payment of about $ 121, they told me it was my rear differential that needed to be replaced and my mileage then was 98,041. I drove back home and had another mechanic replace it for me the next day. For the cost of the replacement and labor, it was totaled around $ 800. Even after the mechanic replaced my rear differential, the horrible grinding sound persisted. He went to change the transmission case fluid and it was COMPLETELY EMPTY. There were no leaks in my car so there is no possible way that the fluid would have drained out or that the oil would have evaporated so rapidly. Right after refilling the transfer case with with proper fluid, my vehicle drove PERFECTLY fine. No grinding noises resumed. I called Meineke back to let them know of the problem I experienced the next day. I was told that the case would be investigated and the floating manager present on the day of my oil change would need to be consulted so I would be receiving a call back within the next couple days. It has been a week and I am very pissed off. Just because I am female does not mean I will be taken advantage of quite so easily. Not only will I never do business again with this company, but I will be sure to caution people about the shady practices of this company. I put my trust into the wrong hands. Techs will drain your fluids so you have problems with your car, which will cause other problems with your car so you will have to go back and do more business with them. I am also very dissatisfied because every time I go to get my oil changed, your tech Lerenzo (LTC) hits on me.

Be prepared to buy more oil after an oil change here.
Got an appointment quickly and easily.
People were friendly enough, but seemed to have no sense of urgency for a pre– work appointment.
Checked the oil level the next day and it was dangerously low. Had to add another two quarts. Glad I checked, or there could have been some serious damage.
I have to say, it’s pretty frustrating to have to finish a job yourself, when you purchase the service so that you don’t have to.

I absolutely have and will continue recommending these guys to everyone I meet. They are professional, courteous and have fantastic customer service. I recently found myself in need of a new serpentine belt and had been to Meinike once before for an oil change. I called around to a couple of places for price quotes and Meinike was on the Mid-​Hi end, which was disappointing, as I had such a nice experience before. I went ahead and booked an appointment @ the «cheaper place» but was concerned because I had no experience w/​them and honestly their reviews were not good. I decided «What the Heck, I’m going to call and see if they can price match» Well guess what? They said absolutely and asked what time I could bring my car in. I arrived, still nervous, hoping they wouldn’t raise the price once I got there. I talked w/​Forest the customer service guy, Mike the manager, and Tony the Mechanic, all of who were upbeat and friendly and honored the price match. My car was in/​out in an hour and continues to run perfectly. As a girl, its fantastic knowing that your not being swindled. Thanks again for the great experience.

I have nothing but good things to say about this location and Michael. I have an ’09 Audi TDI and finding a reputable mechanic to work on it without charging through the roof has been tricky. Not anymore! The first time I brought it in, they were able to change the oil and add the AdBLue and I was out the door within 45 minutes. They’ve always done their best to accommodate my schedule and all in all, each time it’s a pleasant experience.

Great customer service! Michael was awesome and professional. Have taken both my cars there for years and have always had a good experience. In and out the door in a timely manner.

Don’t ever go there. They do not care about you your vehicle or your time. I waited over 45 minutes for appointment I had in my vehicle never move. The manager mike didn’t care at all that I ask for my keys and left.

Worst place ever not a real mechanic shop the star tech «D» starts cars with the drain plug for the oil out and you can hear internal damage on your vehicle they also gawk over females all day long online and in person lots of dishonesty and they don’t give cars attention other than 5 minutes write down everything they think could be wrong

If I could give this place negative stars, I’d be all over that! One of the worst experiences ever! Went in for an oil change and ended with a severed spark plug wire. When I was leaving, my car started sputtering. I checked to see what the issue was and noticed this dangerous hazard.
When I spoke to the manager, he said it was like that when they made the oil change. When I told that was that was a lie, he was practically yelling at me. I told him to fix it now! He hesitantly «fixed» it with duct tape.
Never again!

Very pleased with their service. Car was towed to their shop this past Friday as tire had hit a curb and needed new tire and control arm/​sway bar link. Given an estimate and the final cost aligned with estimate. Mike was great explaining what needed to be done.

Top notch customer service. They completed a very thorough inspection of my truck, found missing hardware and took the necessary steps to fix the problem. Due to heavy volume in the shop they compensated me appropriately for my wait which left a very positive impression. I’ll definitely return to this shop for any mechanical needs in the future. Thanks guys!

This place is horrible. The only person that would work with me was sheldon and im not sure he is there anymore. But the customer service is least to say CRAP! I called around to get prices and then called them back and i believe his name was Cory or Kody, was like «ok then come get your crappy car then.» WOW this place is crap!

DO NOT HAVE ANY MAINTENANCE DONE TO YOUR VEHICLE HERE!
I had given this shop more than a few chances with my vehicle and also my girlfriends vehicle, only to be let down and disappointed with the services EVERY SINGLE TIME.
Routine oil changes with fluid top-​offs and tire rotation are NOT completed as stated. Every time when they would tell me my car was completed I would do a walk around on the vehicle and realize the tire rotation had not been done, and the fluid top-​off had not been done either. Once walking back inside to let them know they had not performed the services stated, the person at the front desk would just call the mechanic back into the office and give him the keys, like this was standard procedure.
I had some small oil leaks and when I asked for a quote it turned out to be $ 2,300 for seal replacement. When I got a second opinion from a friend, he said it would probably cost about $ 500 to replace the seals.
My girlfriends car had an issue with the car shutting off upon breaking. This shop told her it was the intake manifold and that it would be $ 5XX to replace, so she went ahead and had the service done. After her car got out of the shop the car ran OK for about a day, after that she started having overheating issues. When this happened I decided to take a look under the hood to see if it might possible be a lack of fluid, only to find out during the installation of the new manifold they DID NOT PROPERLY RESEAL thermostat housing. There was antifreeze leaked all over the engine bay. After calling to let them know they replaced the thermostat and seal for free (THANKS). Once we had the car back we thought it would be good to go and decided to try a long journey into the mountains only to find out that the shutting off upon breaking issue was still happening. We took the car to another shop (Smooth Ride Auto) and found that a dirty MAF sensor and a dirty IGR valve we’re the issue, a $ 150 fix was all it took.
Moral of the story, THIS SHOP HAS NO IDEA WHAT THEY ARE DOING! How they are ASE certified is beyond me. If you like your car and want to take care of it DO NOT LET THESE IDIOTS TOUCH YOUR CAR.

Great customer service! Took my car in and they checked my «check engine» light for free. They go beyond good service.

I was very nervous about taking my car here as the Reviews for this place was a great concern. The problem with my car was the ABS brake cylinder and because of this, the closest place I could get it to [without breaking down] was Meineke.
My car is a 2003 Hyundai Elantra and after getting a quote from Meineke, I called a number of other places as well — just to make sure I wasn’t getting ripped off. To my surprise, Meineke’s quote was actually the lowest [by hundreds] so I decided to give them a shot.
I was surprised to see that not only did they take care of the job right away, but also gave me a ride back home since I didn’t have my car. In addition, the money I spent for the diagnostics was deducted from the price of my repair!
I spoke to Joe, the Manager over here as I had to bring my car in for a new issue and he informed me that Meineke has had new management over the past 3 months. This may make some sense of the negative reviews they got.
As for myself, I was very impressed and happy with the work they did for me. So far, the new ABS works great and I have had no problems whatsoever! So — for anyone who decides to give Meineke another try, make sure you go see Joe — He can help!

Crooks! Go elsewhere!

I paid $ 300+ for a maintenance and inspection package. They supposedly flushed my brake fluid, rotated my tires and performed other maintenance while inspecting the vehicle which took 3.5 hours vs the one hour they quoted. They came back saying everything looked great including the brakes.
Two months later and my car is making a horrible noise. I take it in and they tell me my struts, stabilizer, and brakes are bad and it will be $ 1300. I took it to another shop for a second quote only to find out Meineke had also broke a lug nut so the new shop couldn’t remove my tire without fixing it. I eventually took it to Tires Plus based on a friend’s recommendation. Turns out a part on my caliper was missing and once they replaced that everything checked out. My brakes and struts looked good but my brake fluid has copper in it and needs to be flushed. So it would seem Meineke likely didn’t replace a part they had removed and then tried to gouge me for $ 1300. Tires Plus charged me $ 50.

Go somewhere else if you have the option. At the very least, get a second opinon!
I took my car here out of desperation. My check engine light was on and my car started sputtering and running really poorly. After having them check it out, it turns out I had a cracked fuel injector and one was not working correctly. Because of the age and model of my car (2002 Volvo) — they recommended that I replace them all at the same time… so 5 total.
They quoted me $ 2000 and told me that I had to decide in the next 20 minutes because he had located «the only fuel injectors in the state of colorado» and if I didn’t decide by then, it would take 5 – 7 additional business days to get them in.
Luckily, I had done a little research while I was in the lobby (free wifi is the only positive I’ll give them) and had located the parts for my make and model– under warrenty and direct from the manufacturer– for around $ 100 each. When I asked him to break down the cost per part– he admitted he was charging me $ 300 per injector and $ 500 for labor. I asked why it was so much higher and he started saying things about volvos being more expensive, I must have looked up the wrong part etc. I had to push him for awhile but finally admitted that he «had to run a business and had overhead and employees to pay.»
If I hadn’t pushed him on it or done the research, he could have pulled it off. I basically told him to keep dreaming and went home to do more research. I decided to go with bosche re-​manufactured parts for $ 50 each, under a great warrenty. They were delivered in one business day. Labor is estimated at 1.5 hours and is going to cost me $ 90.
From $ 2000 to $ 350– definitely dishonest and a rip off. I am a younger girl and was there by myself– so I’m sure they saw it as an opportunity. I called back to get his name so that I could call the Meineke offices and tell them about it and he offered to match the price. I hung up the phone. Hope this keeps other people from being ripped off… find somewhere else!