CVS Pharmacy

Customer service here is HORRIBLE.
The last two times I came here, the girl cashiers gave serious attitude (two different people).
The first time I experienced the bad customer service, the cashier honestly looked like she hated being there, she rolled her eyes and looked like she could not be bothered.
The second time, it happened this Monday where the cashier ALSO seemed like she could not be bothered. As she was «helping» us scan the items, she was tapping her fingers on the table as if we were wasting her time.
I would not recommend this CVS location because of the rude cashiers.

Will never come back to this pharmacy. They don’t know what customer service is. Asian female pharmacist didn’t even stop what she was doing to answer my medicine questions. She was very abrupt and choppy with her answers like she was too busy for me and she didn’t care that I left. Customer retention is so important nowadays when patients know they have options to go elsewhere. Sad… But I thought people who Unilocal for a pharmacy in the area should know about the bad experience in this store. There are plenty other pharmacies that care.

I have been coming into this CVS store for over 20 years. When I visit the Pharmacy I am usually greeted by Tanya and Victoria fills my prescriptions accurately and in a timely manner.
I give them a 10+++ for the proffessional manner in which they conduct business. I enjoy coming in and tell all my friends about this tore. They are the BEST and always have a WINNING attitude!

This rating is all due to Lorena, super cashier, on 2015 – 2-​10
Rarely would I review a generic chain drug store like CVS, but Lorena, a cashier, at this CVS location impressed me immensely with exceptional forward thinking service that I have not seen in any other CVS where most cashiers are plodding through their everyday routine. Lorena, the super cashier, runs two cash registers that are side-​by-​side. She calls up two customers in line at one time. She rings up the first customer in line and as this customer inserts his/​her credit card w/​a chip that seems to take a relative long time to input information, Lorena is ringing up the second customer’s items, and as the second customer is inserting a credit card, Lorena goes back to the first customer & finalizes the sales, calling up a third customer to come up to the register to be processed while finalizing the sale of the second customer.
Lorena’s super-​competent style of managing customers in the sales line reduces the time needed since they are already by the register just before the cashier is ready to ring up the sales so that the time needed to walk up to the cash register after the cashier is ready to ring up the items is eliminated. The time needed to process the credit card transaction is used to ring up another customer’s items thus maximizing the «dead time» into processing more sales. In other words, Lorena is doing the job of almost two cashiers.
I have never seen this kind of hyper-​efficient way of cashiering before in any other store. On top of her efficiency & well thought out strategy, she is personable & friendly in a professional, precise manner. Only due to Lorena’s amazing ability to shorten the customer’s time in a sales line to a minimum, 5 stars for this particular CVS store. I hope that the management is aware of the herculean effort put forth by Lorena, and makes sure that she is compensated & remunerated according to her high ability & efficiency. In other words, she should be paid top salary in order to recognize initiative & hard work.

This is the closest CVS to me and I’m here at least twice a month to pick up my mother’s medication. The staff are friendly and always willing to help. No complaints here.

One of my favorite locations for a quick convenience run. Yes, it’s a smaller store so they lack a large array of products, but they have the necessities and I’ve NEVER had to wait in a line longer than a couple of seconds. Plus, every employee I’ve encountered has been incredibly nice.

I always forget that there’s a cvs in this plaza! I’m so used to going to super A foods which is right next to it, so I guess I just always overlooked this cvs. Well I’m glad that it’s here because it’s so close to my boyfriends house. It’s not 24 hours like the one by my house, but it’ll do.
I wanted to get a picture developed so I went onto the cvs website to upload a collage that I made out of an iPhone app. I guess the collages are much bigger when you save them onto your computer, so when you upload them on the internet, it crops a huge chunk off of it. So I didn’t realize that until I went to cvs and saw that my picture was cut off from all sides, and it just wasn’t a good looking picture. The lady saw the picture and was like, is this what you wanted? I said, uhh no lol and she said that she will just throw it away and I can upload a new one when I get home. She also gave me some tips on how to make the collage smaller so it will fit in the picture when it’s developed.
Good customer service, but they don’t have many food/​snack selection.

I don’t come here often and certainly won’t be coming at all now. After completing my transaction Sunday night I was belted in the shin area by a kid twirling his scooter around. I looked right at the assistant manager James who didn’t say a word. I said to myself «forget it» and walked out but as I walked out I realized I was in pain. I went back in the store and asked James why he didn’t say anything to me and that I was in pain. He gave some sorry excuse about not wanting to offend the customer. I left my name and number and was told a manager would call me back. Monday… nothing…finally Tuesday I’m still hurting so I decide to call and tell them I’m making a doctor appointment and ask them if they will be reimbursing the cost… manager says he will call HR and get back to me yet I haven’t heard anything and it’s now Weds. Stay away at all costs. Place obviously is unprofessional and does not know the proper ways to conduct business.

I dislike the cashiers in here. They are very rude especially the girl name Daniela. She deserved a bitch slap. LOL!!! I did several purchases until yesterday, I wanted to refund one of them. This bitch gave me a big attitude, because it’s a dollar product (what’s wrong?) Anyhow, I complained to the CVS company for her attitude, plus how she wanted me to fill out a no receipt form rather than the right one.

CVS is CVS is CVS.
Stopped by on my back from another place I was hanging out at. Needed to buy Rum for Mojitos and CVS is where I find it. This location is pretty big but you can really get lost if you don’t know your way around. I don’t recall seeing the signs for the aisles but I wasn’t really paying attention. I was a little disappointed at the fact that they don’t sell CLUB SODA! not even store brand! bummer. Still, The sales associate was nice enough to help me look.

Yeah, I learned my lesson. I need to start getting my prescriptions filled elsewhere. Again, I got a new medication and at a quick glance, I saw that the paperwork clearly said in bold at the top «CONSULT» which is what reminded ME that I needed a consultation. Just in case, I asked and the pharmacy technician referred me to the pharmacist at the center window. Okay. So I go over there and here’s the exchange that took place:
Pharm: Take it twice daily. (starts turning away)
Me: But. But. Can I have any alcohol with it?
Pharm: No. (tries to turn away again)
Me: Even a glass of…
Pharm: (interrupting) You can talk to your doctor. (turns away)
Okay. At a quick glance, I already saw on the bottle that I should take it twice daily. My ex and my friend are both pharmacy managers and I am well aware of the pressure that pharmacists at these major drug retailers have to fill as many «scripts» as possible, and how busy they are. However, I also know that even with these pressures, they do real consultations. So why can’t this pharmacist do that? Actually, I better check that I got the correct pills because that’s something else the pharmacist is supposed to do.

This cvs always has a line and it doesn’t move very fast because there’s usually only one person at the front register. If there is a long line and I’m buying one item I usually go to the back, they’re friendlier and faster. I used to love this store because they took my expired ECB’s up to 2 weeks, I went yesterday and he was like no. I would have appreciated a note on the door that it’s not happening anymore or a courtesey hey today is your last day give us all you got! Well, it didn’t happen so I just purchased what I had with cash and left. The cashiers try to be friendly, but you can tell its just because they don’t want any complaints. They are severly understaffed and the lines just get to you. It would be ok if they had 2 cashiers for 6 ppl, not 1 for the same amount, it makes it hard when you have coupons and they just don’t have the personnel to bring one cashier to help.
WATCH OUT GOING LATE!!! There are always bums and people asking for spare change, and I wouldn’t go if I didn’t have my hubby with me.

Two csr’s working tonight, one male sitting in a chair playing with his phone, the other talking at the register shooting the breeze with someone she knew about anything and everything, while 5 people wait in line. When it was my turn to check out the csr at the register had the nerve to insult me. Two totally lazy and unprofessional employees. Won’t be going back here, will stick with the CVS on the other side of town even though its a farther drive and out of the way, because those employees are both friendly and polite!

the store is under staffed. i went to use the picture machine, it works good but it took forever to get the cd i needed to put the pictures i scan to go on it. the services to create a cd is VERY cheap so waiting a while to get the cd wasnt that horrible.

My favorite CVS because it’s near my house

I guess I’m starting to write more reviews for non-​food related establishments. Why is that!!! LOL
In any case, I just wanted to give them a plug. I had to drop in to buy some motion sickness meds before going on our Hawaii trip. They had a very clean setup and the employees were quite friendly. I was able to find what I needed and pay for it within 5 minutes. Yeah!
It’s so convenient to have a CVS nearby… they seem to be popping up everywhere! =)