Tempe Takeout

Ordered food and told it would take 45 minutes from a restaurant on Mill. We are .5 miles away from Mill. The order was placed at 9:20p We received a call at 10:20 saying the restaurant was closed. After looking up the restaurant’s closing time they closed at 10. We were informed that we couldn’t get our order until after the restaurant closed. We asked for a supervisor. They were not able to provide any solutions. Being successful ASU graduates, after having a long day at at work, we decided to give these guys a shot and they blew it. An hour later after being on the phone with them for quite some time they were not able to confirm if/​when they would be able to give us our money back. Everything seems a little sketchy with them and after receiving all of the other 1 star reviews I am certain they are not reliable with what they say they can deliver, service wise. This was our first time trying them out as opposed to delicious deliveries and moving forward we will decide to never use them and will let anyone know who considers delivery of what our experience was.

Delivery was short 2 items… After contacting business the food actually came from, they stated that Tempe takeout was told they did not have some of the items I ordered. I was NOT notified and the delivery guy did not mention that my order was missing items, but gladly took all the money and quickly left. Move on, do not use this site!!!

5 dollar delivery fee and a 12% driver gratuity required to order from here plus a 1.5 to 2.5 hour delivery time, getting the food room temperature. Unacceptable.

I took them an hour and a half to get my order delivered. That alone is enough to never use the service again. They add in the «gratuity» which makes it a fee not a gratuity. They also add a $ 3+ fee for using a credit card. Never using this service again.

I ordered a $ 20.00 hamburger and fries from Boulders and I can only describe it as low grade dos food. The hamburger meat was not fresh, the pineapple was canned, tomatoes yellow and the overlooked meet was like a hockey puck. Oh and did I mention the fries were raw. The worst part is that when I called to complain, the guy on the phone who said he was the owner told me he would call me back and there was nothing after two and a half hours. When I called back the guy, who would not give me his name, refused to rectify the situation at all. I would have been happy with a five dollar coupon but instead he was condescending and self-​righteous. Oh and they automatically add a 15% gratuity to every order. It is not worth the money and I predict they will be out of business in 6months.

Tempe Takeout is a nice local business that looks to provide delivery for places that don’t always deliver but have takeout. While this is an awesome idea there are problems that arise. If something is missing you have to contact them to contact the restaurant and this can take over an hour.
Another major issue and one of great concern is that some places they have listed will have prices different from their own menu’s by up to $ 1.50 which is very concerning.