SpringHill Suites Tempe at Arizona Mills Mall

I was in town for the week for business. I was very pleased with my stay. The staff was friendly and accommodating. The rooms and hallways were clean. I also liked the layout and size of the room. I would definitely stay here again.

What a great deal. This place was in the same price range as all the local Super6’s and Comfort Inn’s but this place has so much more.
I always shop around for the best hotel deal, focusing on price and quality. Springhill exceeded my expectations. I like how the bedroom is divided from a living space and mini-​kitchen, which no other place even provided. I mean, my room looks exactly like the professional photos — clean, modern, lots of space — it had to’ve been my room
I’m writing this as I’m still staying here and I’m sure I’ll discover more to like during my stay. Definitely my choice stay when I’m back in town.

Checking in and checking out was smooth and the employees were very friendly. However, please note, their queen size beds as advertised are actually full size beds. The length of a queen size bed is 60 inches and a full size is 54. All of their «queen size» beds are 54 inches. When I approached management about, all they could say was the linen company they use say they are queen, but after I kept pushing the case about the size they conceded and said they felt it all seemed a little off when they first started working there. So just beware, if you think are getting queen size beds at this location, you are actually getting full size beds… if it matters to you.

Ok experience for price. Staff friendly. Room was not completely clean (sofa bed hadn’t been moved in ages) and shower drain was not draining well — Mostly business traveler crowd. Beware 2 Springhill suites off of priest road in Tempe! Went to wrong one at first.

I have stayed here many times, and this location is consistently good.
The front desk staff is friendly and helpful. On my most recent trip Tabitha was friendly and easy to deal with and informed me of the usual breakfast and even the free snack from the snacks with the type of Marriott Rewards account my company has.
Somehow I ended up with one of ADA rooms, due to availability and the time I arrived. Seeing as I dont need a wheel chair accessible room, I found it a little awkward that everything was lower to the ground and the toilet was higher off the ground. I understand the need, but being 6’6″ its just different. I didnt mind and i always wondered how the door bell /​strobe light thing worked. The room was clean, organized, had 2 TVs, refrigerator and microwave everything i could want for a week.
Every morning they offer a complimentary breakfast with eggs, bacon, or sausage, oatmeal, fruit, bagels, muffins, toast and an assortment of other items. My only suggestion to the Marriott chain would be to add something new every once in a while. Every single hotel i stay at within the chain has the exact same thing every single time. I’m amazed by the consistency of all the locations, but it would be nice to change it up.

My parents stayed at this place when they came visit me. Overall it was ok, front desk staffs were particularly nice to all of the guests, which was very nice.

Very convenient for my work purpoaes. Front desk staff very friendly and helpful. The room was very clean and quiet. I enjoyed the separate living area. Thankfully the air conditioning was working perfectly. It was 110 degrees plus and my entire room stayed cool. I didn’t eat breakfast there but it appeared to be typical fare if breakfast foods for these hotels. My one negative comment is that the elevator was out in my building. It just would have been a nice thing to know before I got there… climbing stairs loaded down with stuff in 110 degree weather is not fun!

Terrible customer service. Reservation made months ago. Drove 6 hours, arrived to find we did not have a room and were moved to a crappy motel. Apparently they are unclear of the definition of reservation.

I always try to stay here when I’m in town. It’s close to good restaurants, circle k, laundry, Arizona Mills Mall, movies, grocery, the list goes on and on. The staff if great and super friendly. The breakfast is amazing! The pool area is beautiful and the pool is so warm. I live to stay here.

dated slow elevator, friendly service. Not my first pick

Our savior from our bad experience at another hotel.
The room was clean and very comfortable. The layout is great with a small fridge, microwave and desk by the sitting area. The bed was beyond comfy as well.
The staff was very friendly and helpful. The breakfast was tasty, even tho the coffee leaves a little be desired! Both the room coffee and the breakfast coffee was a bit weak but, with that being the only con to our stay, that’s ok. There’s a Starbucks nearby to make up for it.
We’ll definitely be back!

We could have not asked for a more pleasant stay. Sam & Amanda were perfect at the front desk. They went out their way by allowing us to drop off our bags behind the counter while we caught the early Angels spring training game. Also, while away, our housekeeper managed to clean the mess of bottles, bags and food and provided us with clean towels.
We will most definitely stay here again.

OK, room. Spotty neighborhood. Great price

Stayed here for a week. The room was like home and the had a view of the pool. The hotel has free beer and food till 7:00 that is nice. Clean rooms and the management was great. Jeff Brown the manager let me stay over time with a friend by the pool because of a flight delay. No charge. Even brought us a water by the pool. Great guy.
I now stay here instead of the Holiday Inn down the road. I now am a Marriot Gold member.
Plus a strip bar within walking distance…

i stayed here on business a few weeks ago. my employer didn’t make reservations for a me and a couple of my co-​workers, so on the day we were supposed to stay, the front desk agent who took our reservation was accommodating and helped us reserve our rooms.
when we checked in, the agent was also very nice. she explained breakfast and checked us into rooms near each other.
this spring hill suites is very nice and well kept. it’s quiet and located in a great area (close to arizona mills).
the only thing that was unpleasant was the light shining in my room all night while i tried to sleep. this is entirely my fault because i did not check to see if the curtains were black out curtains. wish i would have known! would have gotten way better sleep, hahahaha.

Visited family in Arizona this place is good value for the money. The rooms were nice and updated and the service was great. Will stay here again on my next visit!

Like other properties in the Springhill Suites brand, this one has all-​suite rooms (duh), free wifi, and a pretty good continental breakfast. Unlike the newer hotels shown in current TV advertising campaign, however, the décor in the rooms here is fairly dated. It feels very anonymous.

Love Marriott. This one was a bit hard to find at 9pm, but when we got here check in was fast and parking was easy. Negative: a/​c in room is very loud and sounds like its dying and the toilet handle needs to be held down to flush. Also rooms are a bit narrow and don’t feel very roomy.
Positive: beds comfy, breakfast (oatmeal, eggs, bagels, waffles and such) is good, mini kitchenette in room, good location, very clean, 2 tvs (one in bed area and one in front of couch) and separate sink vanity from shower/​toilet.

The actual hotel is nice and rooms were clean. Lobby is great to sit on your laptop and work on emails. Free internet. However, there aren’t that many great restaurants in the area, and the surrounding area isn’t the greatest compared to some other local hotels. Mall is near by and continental breakfast is great and FREE.

I’ll stay here again, hands down.
I can’t thank Derek and his staff enough for the excellent service we had during our three night stay. Very welcoming staff.
The shuttle picked us up at the airport and offered to take us to our off site rental car location. We were allowed to check in early. Anything we needed Derek made it happen.
The rooms were clean, comfortable perfect for us to come back and relax after the long days we had.
I just wanted to say that it was a very wonderful experience to stay here. Derek made the trip less stressful making sure we got to where we needed to go. Keep up the good work, its rare to find that kind of customer service these days.

The rooms are nice (for this brand of Marriott) but the service was pathetic.
It may have just been the girl who checked me in, but that’s all it takes to make an impression.
It will be the last time I give them my business.