Smashburger

Got burnt chicken. When it was replaced it was burnt again and the worker (Amanda) said that she couldn’t do anything about it except bring me a burger (honestly, if I’m getting chicken strips, it means I don’t want a burger). My husband who works at a food place asked if the oil was dark and apparently the oil had not been filtered today leaving all the nasty burnt bits to cling to food. There was also an area that was super slippery from grease. The man cooking the food was also not wearing a facenet over his pretty long beard.

*NO STARS*
Dumb m. f dont know how to take an order. I had to go back TWICE for my order with 4 kids I dont have the time or gas to wast. I was angry when I went back a SECOND TIME I am tryin to keep my kids from running around and stumbled over a word the little kid cashier with the messed up face thought it was funnie which insted of being apologetic his dumb ass thought it was funny. Never never never going back to this place they always have and excuse for thir f-​ups.

I know what you’re thinking. «It’s a chain, all chain restaurants are the same!» Not so. This Smash Burger is the best in town. They cook it right every time. Been there about a dozen times. The manager, the black dude with the dreads, really cares about your experience. You can tell he likes his job. Other SB’s just don’t have it going on like this one. I’m a fan!

eh!
I was all hyped up and… its just a burger
a little pricey for just a burger

The service here was great! My cashier greeted me with a smile and his politeness was genuine. BUT I ordered the Club Grilled Chicken and the chicken breast is paper thin. I paid 7.29 for the sandwich and an extra .70 for the cheese. It was pretty much eating a bun. I would have been much happier walking right next door to McDonalds. Great Service. Less than average food.

My food was brought to me COLD. I don’t really think I need to say much more. If you want a good burger, go to Habit, Burger Fi, or Rehab Burger. Stay far, far away from this horrendous place.

They have gluten-​free buns, and their Burgers and chicken are all the Yums! You can get goat cheese on your burger, my favorite! I love their shoestring fries… They’re not too soggy and not too overly crispy, just right!
They have four salads and they all sound good, but I’m not here to be *that* healthy.

Make sure you check your pick up order! I waiting in line with no cashier forever for them to mess up my order beyond belief. They got 1 of my 4 items correct, I don’t know how you get it that wrong.

Pricey but tasty. 5 stars for food. Server suggests u pirate wifi from Subway next door since they do not offer. Bummer!
Burgers comparable to Habit grill.
Not as good as What a Burger or the Chuckbox in Tempe (can get beer w burger at Chuck)

Black bean burger and Arizona burger are to die for! They never disappoint.

Food came out really fast, fresh and hot. Terrell is an excellent manager here. Interacts with customers and gave a military discount from ID card unlike the Smashburger on 24^th street & Baseline. They expect you to be in uniform. Live closer to 24^th street but rather come back to this location!

After waiting 15 minutes, lunch rush, order came out wrong. Slapped a new bun on it and called good. Uhm Nope! Fries had a ton of oil but NO seasoning. Yuk. In the 40 minutes I sat here I watched 4 orders go back. Seriously it was not that busy. Last time I drive from east Mesa for this

I really like the burgers at this place, but they are a little messy. I can’t seem to have a meal here without the onion straws– they are a must! This location also has the Vitamin Water in the coke machine– another favorite of mine.
It is a nice, new, clean facility that is good for a fast lunch.

This was my first time at a Smashburger and now see no real reason to go to another one. The burger patty did not taste of the best quality of beef and cooking it on a griddle made it taste greasier. The haystack onions were thin, crispy, greasy and had no real substance. The fried veggies are just baby carrots and green beans deep fried that glistened in oil and had no seasoning. The chocolate milkshake was good but not worth the ten minute wait in line.

Seeing that there isn’t a Smashburger near where I live, I like to make it a point to visit the house of smash at least once every time I’m out in the Phoenix area. That being said, I think it’s pretty clear that I enjoy a good smash.
The burger itself is good, you can tell that the meat is of decent quality and it tastes good to boot. Maybe a little more seasoning to really make the flavor pop, but that’s just my opinion. What really makes Smash that much better is the various toppings that go on the burger. There are so many different options that there’s bound to be a combination that you’re going to enjoy. The toppings are also really good. Now I know that it sounds a little strange to be praising the toppings more than what should be the star of a burger, but in all honesty, that’s how it rolls here, they really change the dynamic of what essentially a naked burger.
Oh, and the sides, kinda hit and miss. The Smash fries, I personally feel are a little overrated. I like my fries to have a saltiness factor in them, and with their signature smash fries, it just wasn’t there. The flavor was alright, don’t get me wrong, but the parmesan and rosemary flavors didn’t do it for me. Now the fried pickles and veggie fries? That’s where it’s at. The pickles may have been a little on the salty side (even for me), but they were packed with flavor, and were really delicious. The flash fried veggies were also a real treat. Who knew that plopping raw veggies in a fryer for a few seconds would make them amazing?
All in all, Smashburger is a darn tasty place to get a burger. Just make sure to load it up with some decent toppings to round out the flavor. Oh, and get fried pickles on the side. You’ll thank me later.

Arizona burger was awesome, as usual. You can’t stop eating the Smash Fries. The employees at this location were extremely nice.

You wanted healthy??? Ok it is a burger joint, but guess what… They cater to you health nuts… excuse me .us health nuts too!
In my family, we need options galore and thankfully Smashburger delivers just that! With Veggie Fries (real veggies, not breaded and buttered) and an amazing Quinoa and Black Bean Burger and gluten free buns… your belly and mind will be satisfied and craving more.
Feel like being bad or just don’t care about those gluten free freaks, then go get yo burger on! Cheese, Bacon, BBQ Sauce, Sweet Potatoes fries, and an oreo shake… get it!

Consistently amazing. Consistently tasty.
Best thing in the house? The Arizona burger. Fresh guacamole, fresh jalapenos and the most amazing chipotle sauce I’ve ever had on a burger.
Do you want a good burger? Come here. No place better in Phoneix.

The burger itself was pretty good and tender, and we had two different types of fries with them, both were good, I had the Rosemary ones, and wife had the Sweet Potato one, while I love potatoes, but not sweet potatoes these things are starting to make me like Sweet potatoes!
Since they had Coke products and I refuse to drink Coke, went with a Root Beer, and that was pretty good.
The service was pretty friendly and prompt, I would have no problems returning here!

I’ve been a big fan of the Smash*burgers* for a while. The Arizona burger with jalapeños is one of a kind for quickie burger joints like this one. Add on a side of smash fries and I walk away a happy carnivore nearly every time.
The other night, I gave the Arizona Grilled Chicken a try. The meat was surprisingly good for grilled. Cooked through. What made it remarkable were the spicy toppings. I don’t consider myself a «heat wimp» but the peppers had me chugging coke after each bite. It wasn’t the most pleasant experience, but I was still satisfied with my choice.
Aside: One of the cashiers was quite pleasant while the other guy, who took or order, acted like it was forced labor. Or, like he was too good for taking burger orders, literally taking a long swig of his beverage as we concluded our order.
Smashburger is not the best of the best in terms of burger establishments, but for the speed and price, it does the trick.