ENT Specialists of Arizona, PC

I was very disappointed in this place. Made 3 visits and still nothin. He tells you in 30 seconds what he want to do than spends 15 seconds recording it. And 2 of those visits his assistant was in the room. I guess dr patient confidentiality is out the door in this place. And I still have allergies and a hard time breathing. thanks for nothing.

Took my son to Dr. Guttenplan because he was having issues that another ENT office was unwilling to help with, saying that he was fine, when he actually had a relevant issue. On the first visit with Dr. Guttenplan, he didn’t say much at all but ordered tests that were needed to determine my sons issue. At the follow up visit he kindly went over options for surgery, and it was scheduled. We did have an issue with the scheduling of the surgery on their end, but the scheduler did what needed to be done to fix the error and we actually had his surgery done earlier than originally scheduled. Surgery went well. Dr. Guttenplan went over all the details immediately following surgery. He explained home care and scheduled follow ups accordingly. The only thing I would have liked is to have been told to get the prescriptions beforehand, but they were given to us at the hospital, so I had to drive thru the pharmacy on the way home with my son.
Fast-​forward a couple months. My son is no longer having the issues he was having before surgery. We are happy with the results of the surgery, which was a pretty big deal. The staff were all good with us. There was never a long wait before appointments. Thank you to Dr. Guttenplan and staff!

Needed some paperwork that I asked for months in advance and they did nothing about it. When I got the paperwork I wanted about my treatment it was totally not what I asked for they wasted my time and I am really un satisfied with them. They even offered to charge me for the report I needed for my legal case and they did not do it right at all like I needed. I understand if I was in a hurry but it’s been 3 months! Not going again

I am looking for a new ENT. I’ve seen Dr. Mendelson 4 times and am not impressed with numerous things.
1. His bedside manor leaves much to be desired. He rushes in, spends a couple of minutes with you then spends the majority of time dictating his report in the computer. His is much more personal with the microphone that with the actual patient. Makes it seem like we had some in depth conversation about possible treatment plans, which we didn’t at all.
2. He does not spend much time explaining your diagnosis and all the possible options and what those mean. He said I was a good candidate for surgery, but didn’t explain why, what that entails or how I would benefit. I tried to press for more information, but didn’t get much. He basically just said let me know what you want to do and rushed out while I was still grasping for information.
3. I wasn’t seen until OVER an HOUR past my appt. time.

My son was born with a tongue tie. We had numerous problems with another ENT and his unwillingness to help knowing that it was causing eatting issues for our baby. i was reffered to DR. Miller of ENT specialist of Arizona. I had already been there before because Dr. Medleson had placed tubes in my daughters ears two years previous. Once again I was pleased with the office staff (mesa location). They were extremely friendly and went above and beyond to help me with my insurance to get the aproval in a timely manner. Dr. Miller was very kind and personable and thorogh. i could not asked for a better experiance and am extremly grateful for ENT Specialist of Arizona

The office staff is getting better. I will over look that I got called back 45 minutes after my arrival time, but that seems to be any specialist anymore other than my allergist. The techs were great, I think it was Storm that followed up with me yesterday on my copay for my surgery and was really nice. Keep up the good work with the Tempe staff.

The entire staff at this office is completely incompetent. I went here in Jan 2012, and after waiting AN HOUR past my appointment time, I was finally taken back to the exam room. I had been experiencing a sharp ear pain and all I wanted was some medicated ear drops… Dr Mendelson prescribed me NASAL SPRAY. In addition they made me do a hearing test which came back normal (which btw that lady treated me like I was 5 years old and special needs). I think the staff should take the hearing test themselves because THEY DON’T LISTEN to anything their patients tell them. I left the office in tears.

Horrible place… I believe I saw Linda MacConnell. I was also put in a room and waited and waited, someone from the staff opened the door and said I was put in the wrong room. Dr MacConnell laughed at the reason why I was there, didn’t give the medication I needed. I now I have ER bills thxs to her and a month and half has gone by based on her bogus findings. $ 45 to lie on a table and fall backwards to see my reflexes for 2 minutes, what a joke.

On each of the three occasions I went to this office to see the doctor I had to wait a minimum of 45 minutes past my appointment time to see him. On the other occasion that I went in for an allergy test the staff forgot about me in the back room. They were not considerate with my time and the fact that I was taking off time from work to be there and had to get back. I came in with a boring case of allergies, and when I told the doctor I did not like using nasal sprays, he just wrote me a prescription for a different nasal spray. When that, and over the counter allergy medicines did not work he gave me the limited options of taking drops at 4 $ a day (which I can’t afford) or coming in to the office every month for injections (for which I do not have the time, especially at this office.) by the end I was being booked for the same test every month so they could confirm that there was still fluid in my ears, which of course there was as my condition never improved. At least the doctor was not pushy with his treatments.

I had a weird scratchy/​sore throat and wanted to have it checked out. I knew it wasnt strep, but was worried that it may have been nodes (Im a singer, and nodes are common).
I searched thru my insurance and came up w/​ENT Specialists located in the building next to Tempe St Lukes Hospital. I was greeted the minute I walked through the door. I had taken the receptionists advice about downloading the registration forms from their website and filling them out before I came in, so I waited all of 10 minutes.
The receptionist, nurse, and doctor I had were all very nice. My doctor was very chatty, and made me feel at ease. She gave me my diagnosis (Vocal Reflux) and let me go. I was in and out in 40 minutes.
I would absolutely recommend this office to anyone w/​a throat problem.

Excellent staff, wait times minimal, knowlege of health issues when presented. A++

In Oct. of 2009, I had Dr. Mendelson as my doctor to perform a deviated septum surgery on my nose at Tempe St. Luke’s Hospital. Although Dr. Mendelson may not have the most outgoing personality, he is an excellent surgeon. He was referred to me by my primary care physician who knew I was tired of having continued sinus infection problems season over season. Testing revealed that I was not experiencing the type of sinus drainage that was normal, thus the surgery would correct this problem. I can tell you that I do not suffer from any of the sinus congestion and infection problems I routinely experienced, especially during spring allergy season, historically. My breathing was corrected and I can actually sleep horizontal with my mouth closed at night now, which I never could do before due to the blockage. I’m greatful for having had Dr. Mendelson as my surgeon and would highly recommend him.

Recently moved to AZ, and made an appointment with Dr. Mendelson to move history, meds and address chronic remission issues.
All I got for my dollar appointment was a $ 140 dollar patronizing scold,
I would highly recommend finding a doctor who actually cares about his patients and their issues.

I was referred to Dr. Mendelson after dealing with chronic sinusitis and breathing problems. After a couple appointments and a CAT scan, we determined that surgery would be the best way to fix my issues. The surgery and post-​op followups all went by without complications, and I’m now much better than I was.
Throughout the care, the doctor let me know exactly what was and wasn’t going on, discussed my options with me, and helped me make informed decisions on my care. I’ll admit that sometimes the face-​time with the doctor was a little sparse, but he got the job done well and I’m quite thrilled about my rediscovered ability to breathe clearly again.
Nearly all of my appointments happened on time. The one exception was a day when he had to deal with an emergency case that set the other appointments back. His nurses and PA are all awesome and provided excellent care. His office staff are pretty okay — there would be times when they’d get their hands a little more full than they could handle, but I was never left hanging by them for an inappropriate amount of time.