Autoplex Auto Service

Lou is awesome! Mike is awesome! My family and I have lived in the valley for 25 years and we take our autos to ONLY one place! They work hard and always do an excellent job. Thanks Lou!

Mike was awesome and took care of my car, went above and beyond to help me save some money. And then I met Lou who also was awesome and helpful as well. It was definitely a good experience and I will be bringing my car back! Thanks Mike and Lou!

I have brought 2 vehiclels to Mike and Lou over the last 3 years in Tempe. On an old Pathfinder they went above and beyond the call of duty to diagnose and fix a wierd emissions problem that kept me from passing.
I just got a used Montero, and they did an inspection and diagnose of a rumble in the driveline.
I have received nothing but direct and honest information and excellent work from this shop.
You can trust this shop.

Great service/​staff. I highly recommend this place. I travel across town because they are the BEST!!!

I can’t say enough great things about everyone at this place from the owner Lou, manager Mike, & anyone in the shop ~ they’re ALL stand up men in my book! Treat you like you should be treated… man or woman. 1^st time or long time customer.
Have always been straight about everything with our cars from the start & I’ve been the one who dealt with them. They treated me no different now than 10 yrs ago. Seriously. Always helpful & courteous.

Don’t trust these other reviews on here, this place is out to scam you and make as much money as they possibly can. They put a «new» engine in my fiancé’s car less than 30,000 miles ago, we have since moved or else I would be in there creating a very large scene, since then every single component under the hood has had to be replaced. They charged almost $ 8,000, lucky for them she did not know any better and paid that amount. At each of the places that I have been to get the car fixed since and told them the story they have said that not only were we over charged, by a considerable amount, but none of the supposed «new» parts that were put on were new. I have never seen such disgust as I did on the mechanics face today when he was under the hood pulling the car apart. He was appalled that a place of «business» would do the job that they did here and pretend to be an honorable mechanics shop!!! If they simply replaced the engine block with a new engine it would be $ 1500+labor but for $ 8000 all of the surrounding components should have been replaced as well but instead they put in used, or the old, parts and pawned them off as «new» or did they just charge $ 6500 in labor. This place should be ashamed of what they did to that car. If you are looking for a used car sales type of environment and fast talking to get you to spend your hard earned money then please go here!

Great shop, get it right the first time and they don’t waste time. I’ve been taking my vehicles to them for years, and never been dissatisfied with their work or service. My only hiccup is they are pricey. Offer cash pay and negotiate your discount !

Straight forwardness, integrity and honesty combined with the technical expertise to get the job done right the first time are what I demand when it comes to having a place to take my cars. I met Lou when his son and mine were on the same coach-​pitch baseball team, and he offered to accept and dispose of some sort of automotive waste fluid that we were having trouble getting rid of.
What I like about Lou is that he’s completely forthright and honest with me, and will work with me to find solutions that make sense. I own older vehicles and they need repairs, and sometimes, it’s not worth it to put in the expensive OEM part. Lou understandably will start off with the best quality part (remember, he is on the line for free labor if the part fails), but will work with me to find an option that makes sense.
Mike is a top notch master tech. He has figured out stuff that even the dealership couldn’t nail down for me, in the past.
Now, if you’re looking for the absolute lowest possible price, go across the parking lot to those guys to the west. They’ll save you a few dollars today, but maybe cost you a bunch of dollars later on. And if you have a problem — good frickin’ luck. But if you’re willing to pay a bit more for quality, but not willing to be gouged, this is the place for you. There’s a big shop about 4 miles south that does great work — but man do they make you pay through the nose! Autoplex Auto is my «go to» for genuinely good guys that deliver just what I need. And if something’s not right, I have no doubts they’ll make it right.
Oh — I read some reviews where the people complained about being ripped off. I lol’d, because I understood what was going on. Lou wasn’t willing to do a halfa$$ed job that was gonna come back to be a problem for him and the customer. I hate cars, because you always end up paying, paying, paying. But I’d rather pay to keep the old one on the road, than have a car payment, high insurance, and huge depreciation. Been there, done that.
Just give Lou a call.

Started using Autoplex years ago when the Costco Tire Center referred me. At that time they were across the street. Lou and Mike are great with explaining things and the work has always been done right.

I can’t say enough nice things about Autoplex Autoservice. After figuring out that we may have bought a lemon from a used car dealer, we took our car here to get it checked out. Unfortunately our worst fears turned out to be true, but Lou and Mike have gone above and beyond with their service and advice, even though it turns out to be uneconomical to get repairs done. I will definitely be using them in the future when we get a new car.
If you want honest, friendly and excellent service, look no further.

Lou and Mike have been taking care of our cars for years and have always been fair and honest. I never worry about being overcharged, especially since on more than one occasion when they could find what was wrong, they didn’t even charge me for their time. They will also tell me if they think I need to take it to the dealership. My friends think I’m crazy to drive all that way for an oil change but it’s worth it to me to know someone I trust is taking care of my car.

I’ve been taking cars to Lou for 20 years or so. They’ve taken very good care of my cars. A big part of this is Lou’s knack for keeping on good mechanics. The entire team is clearly committed to good work and the resulting safety of the customers.
I can go on long road trips by myself knowing that my car is in as good shape as possible. Makes the long drives we take in Arizona safer and less stressful.

Finally an auto service you can trust. I have brought a total of three vehicles to Lou and his team. If you want a down to earth, knowledgeable, friendly mechanic then this is your last stop.

Mike & Lou are great !! Very friendly & honest. Being a woman you always fear being overcharged & sold things you don’t need, definitely not the case! Use them you won’t be disappointed !!!

Lou is a GEM! Called Att info to try to find the Jeep /​Dodge dealer in the autoplex and was given their number instead… by accident.
An out of town mom to a College student who’s auto had broken down.
Lou answered and assured me that they could do the work for me and WOW what a GREAT experience. They did a wonderful job, gave me an estimate for the repair, after i authorized the repairs they repaired it promptly, called me to inform me along the way of what was being done to the vehicle. Even held the car indoors for us to transport home to Illinois, until the transport arrived and that was almost a week! (without a complaint)
Lou and Mike are honest «tell it like it is» folks and were a delight to speak to!
Lou even offered to write a «novel» of the things we needed to check in to on the vehicle when it arrives home in Chicago (which is where Lou is from originally!)
I really appreciated having someone there who was honest and providing old fashioned quality, uncomplicated service… and with a smile too ! ps. my daughter loved talking to him as well and was glad to have her car repaired!
Although I had never met Lou before, it was like having a caring, trustworthy «Uncle» there for my daughter, to repair and help us with the vehicle! Peace of mind for me!
Thanks again Lou and Mike for being wonderful and offering A+ customer service!

A friend of a friend recommended Lou/​Autoplex and I couldn’t be happier. Lou provides honest, fast service and is a pleasure to deal with. No runaround, no nonsense, honest auto service. Extremely difficult to find these days… I went to him for a muffler/​tailpipe and then later for a catalytic converter and was completely happy with the outcome. Additionally, he pointed out other things that I should see my previous mechanic about that they needed to fix/​finish. :)

Lou is the owner at Autoplex auto in Tempe (and yes, he HAS moved from the Priest location to 250 W. Guadalupe Rd. #17 in Tempe).
Lou is absolutely the best case scenario when it comes to getting /​keeping your car in top shape. My family and I have been taking all our cars to Lou for the past 15 years, and have always been satisfied with his work.
Lou and his guys are absolutely honest, charge reasonable rates for the work they do, and do an excellent job. He is always really good about explaining exactly what is wrong, and how much it is going to cost to fix it (no surprise charges). Additionally, when you take something to Lou to get fixed you can be confident that it will be done right.
Just as an illustrative point – I was in California a few months back and got my car checked out before the drive back to Arizona. The guys at the auto shop in California told me I had a whole laundry list of things that I needed to get fixed on my car. I decided to wait until I could have Lou look at my car, and Lou said all the things they had recommended were bogus.
In summary, Lou has kept my cars in great shape for a long time. I would be out a lot of time, money and frustration without him.

I found him! This is Lou’s shop that was located on Priest Drive, and is now on Guadalupe. We have taken my cars (plural) to this shop on several occasions and the employees have always been helpful and honest. Whether it was for a quick oil change or some major overhaul, the guys @ this shop are always reliable.
My car wasn’t running and Lou arranged for it to be towed in, and gave me a deal on the work to be done. He also looked over two cars we were looking to purchase and gave us an honest evaluation of the vehicles.
Now that I know where his new location is, he has my business!