Lola Traylor-RE/MAX Tehachapi

Lola has been very helpful. I contacted her about a townhouse in Golden Hills. She showed me the place, and offered to show other places as well. But I was sold on the townhouse. Moved in, there were a couple issues with the dishwasher and thermostat, she talked to owner, they bought a new dishwasher and thermostat for the townhouse. They also fixed a few other major maintenance issues. Overall, I am happy I went through her to find a place in Tehachapi. She is always pleasant and helpful.

I have a number of properties in Tehachapi that Lola manages and have been extremely pleased with Lola’s professionalism and concern to attend to details and going the extra mile. The tenants have been pleased with problems fixed promptly.
Highly recommend Lola

My boyfriend and I rented a house through Lola for a year, and we were continuously frustrated with her lack of professionalism. We made several maintenance requests, and they were all met with skepticism. When the thermostat stopped working, she asked us if we knew how to use one, and perhaps we needed to Google it. We went a month without an oven (working stove top), and a week without either, but Lola offered a toaster oven, «in case we wanted to make biscuits» (we moved from Georgia). We notified her of animals in the attic, and for MONTHS her response was to use snap traps, which we did, to no avail. When she finally sent an exterminator, we discovered the problem included bats in the attic, mice in the walls, and rats under the house. When the garage door ceased to work, we were again told to Google the issue.
When we moved out, we discovered that her ‘move out inspection lady’ and her ‘cleaning lady’ are the same person, which is clearly a conflict of interests. How honest can this person be in her ‘move out inspection’ role?
I strongly suggest avoiding Lola Traylor if you want a positive rental experience.