Secretary of State

Now I usually go to the smaller SOS branches but this was closer to my doctors office and since i was picking up an handicap sticker and I had a rode there, then i guess i should get it now.
OMG — i feel so bad for elder people who don’t really get technology because the place has upgraded. It just not the normal «please take a ticket and sit, then wait for your number». Now you’ll have to use a kiosk, select what you are looking, and then entering your cell number. Please note: some people will get a ticket and others will not depending on your request.
The updated system will send a text message to your phone (not call) which will let you know your queue and estimated time. Unfortunately since i there — i literally had to help two older people figure the system and somewhat walk them there. I would give this place a 5 stars only if there were someone helping at the kiosk but other than that this place is nice and clean.

I thought I’d be slick and arrive at 9am on a Tuesday. There were already about 30 other people in line at the door. I got whammied.
While waiting in line, I noticed an option to text check-​in… What?! I could potentially cut in front of all these people waiting to check in at the automated kiosk? That’s exactly what I did!
I took a seat and received text updates. I was at the counter after 10 minutes and out the door just a few after that. The employees were friendly and efficient. It almost felt like I wasn’t at a Secretary of State. In previous visits, the employees were short-​tempered and curt… things have really turned around!
If you visit, remember to spot the text check-​in option and avoid the kiosk line.