Went for breakfast. I ordered an egg mcnuffin than had a burnt muffin. Service was slow despite the fact they weren’t busy but what topped it off was the cashier right in the middle of order said excuse me and waited on another customer I complained to her and she rolled her eyes, walked off and went and checked her work schedule. Never again will I give this McDonald’s a nickel of my money.
Cherie S.
Place rating: 2 Taylor, TX
I placed my to go order at 1:13 pm and picked up my order at 1:32 pm. There was not a lot of people at the store at this time yet they shut down to one register so they had they had extra help up front to assemble orders. The toy in the kids meal I asked for, and they showed me they had, was different so I it took a few moments to get the attention of an employee to exchange. Arriving home I find the chocolate milk is not in the meal so go back to the store. I went for the convenience of time and find it takes almost and hour for a Happy Meal.
Justin J.
Place rating: 1 Round Rock, TX
Absolute slowest service that I’ve ever had in 40+ years from a McDonald’s. Prepare to grow old there.
Abel R.
Place rating: 5 Taylor, TX
Fast friendly customer service. Line does get a bit long in the mornings but that’s okay they are able to manage it.
Brittany S.
Place rating: 2 Taylor, TX
Why is it that every version of a franchise located in Taylor is horrible? This McDonald’s is slow. The service is lacking. I guess this town doesn’t have a good employment pool to choose from. This is why I rarely come to this location. Go to any McDonald’s anywhere else. Service is faster and more friendly. Just don’t go here.
Mary C.
Place rating: 1 Taylor, TX
The slowest McDonalds I literally have ever been to. They try to charge me more for items than what is showing on the outside drive thru menu. I point it out and they send out a manager to verify, then they agree with me that the menu shows different amount than what their cash register is set at. And week after week they refuse to fix it, so I have to go through this whole explanation processs each time i order this drink. And it just keeps on happening… Nobody there seems to care about service or the customer. If I ever see more than a couple cars waiting in that drive thru, I know now to not even bother pulling in, it will take forever to actually get up to the window to get my order. So slow… I mean crazy slow.
Gerald G.
Place rating: 1 Arboretum, Austin, TX
No doubt in all my travels this is the dirtiest McDonalds with the slowest service ever.. If there are more than two cars in drive thru forget it and then if you go in you will see where your food is coming from and you will not go back
Jerod S.
Place rating: 1 Round Rock, TX
Left drive through before paying and receiving my order due to seeing a Rat running along side the building and going into the store through the propped open back door. Then the Rat came back out with a McRib bun and hid in the bushes.