Tires Plus

Have had service here twice in the past 6 month’s and both times i was very satisfied. They were quick and and gave me the discounts even though i forgot my coupon. I knew my A/​C belt need replaced the dealership told me at my maintenance appointment. I had put it off and these guys spotted it and showed me how bad the belt really was. I appreciate the showing me instead of just telling me. The cost of the replacement was about $ 50 less then the dealership quoted me and the cost of the A/​C cabin filter was less then the dealership too. These guys are great and i will be going back to them in the near future.

I hope someone from the corporate office less than an hour from this store reads this. You would think that being so close to the company’s headquarters, this store would pay attention to the stores appearance. Apparently NOT! I recently drove past this location and noticed the sign was missing some letters and the last digit of the phone number. If you advertise your phone number and want me to call you, how can I when part of your phone # is missing? I guess I will have to visit a competitor. Running a business is hard enough, but when a company as large as Tires Plus can’t even maintain their signs, what makes you think this is a place where you want to spend money taking care of your vehicle? I hope this company starts to realize the importance of attention to detail or it won’t be long until the doors are closed for good.

Worst tire buying experience ever! Bought 4 new tires w/​premium alignment (lifetime). Less than 90 days later I notice my tires wearing unevenly so I take it in they tell me I need 2 new front tires because the insides are bald. I ask how could this happen. They first said the tires weren’t aligned, to which I said you aligned them. They say not our fault you must have hit a pot hole. Then they want to charge me $ 30 more a tire plus a new alignment fee. After speaking w/​a manager they say they’ll waive the alignment fee but the tires I bought went up in price and they can’ t reduce it. So I try to leave and they tell me I can’t leave because the tires and alignment are too bad. I ask for the alignment readings and they tell me they already erased them from the computer. So after I pay. They tell me bring it back in a week to make sure the alignment is correct. So I do and then they say oh alignment not covered you went over 5,000 mile since alignment purchase and the man I talked to before was not there. I guess tires + means you buy tires and they’ll + you again and again.

I had find a coupon for a $ 19.99 oil change at Tires Plus so I find the closest one on my way to school.
so i take my girlfriend’s car in for an oil change. Never again spent 3 hours just to get a oil change.
The other bad thing is they said they wanted to sell me four new tires and the funny thing was not even a month before we had four new tire’s put on the car.
so after waiting in an empty store for like 3 hours for an oil change so they tell me what «work» needed done on the car.
Finally, I agreed to let them install a new air filter ($ 6 at Wal Mart) so they finaly got done with the car. so it’s time to pay the bill to my surprice the bill jumped to $ 42. They charged me $ 20 just to put in an’ air filter”. Avoid Tires Plus?.