Professional Movers Group

LIARS! Deceivers,
Promised me that I could pack my car inside as long as the driver could see out the windows.
Transport gut said no! he wanted more money.
I have transported my car before with other movers without being charged extra.
do not use Professional Movers Group!!!

Ok – let me tell you how this group works so you can make sure you never use them. I spoke with Stuart, their representative a week ago to ask him if he could provide a driver to transport our 2016 GMC 2500HD from Illinois to the Bay Area in California. We had looked at a number of places and the numbers, the good-​looking website and so on, gave us the impression that we could trust this group. Additionally, Stuart said that getting the driver should be no problem and that he would send the contract over which required a $ 200 deposit, whereupon the driver would call us to set everything up.
I signed the contract, gave him the $ 200 and never heard from Stuart again. The company kept telling me that they were working on it — even as my son and I flew out to Illinois to make the purchase.
After the purchase, with no driver contact at all from the Professional Movers Group, we began looking at other sources as the dealership would not allow the truck to remain on the lot. PMG said that because we were looking at other sources (like, what the heck we were supposed to do?), that we were in violation of their «contract» and we would lose our $ 200.
Needless to say, I can recognize a scam when I see one and have since reported them to our bank as well as our Congressman’s office.
My recommendation would be that no one ever use the Professional Movers Group and that if you ever have to deal with any of this type of group in the future, that you pay no one any deposit until they can provide factual guarantees (contact numbers, license verification’s, etc.) that the driver will be there for the pick up at that agreed upon time.
I lost my $ 200 from the Professional Movers Group — don’t you do it.

Things started well but unfortunately this organization turned out to be dishonest. I was moving my elderly father from Boynton Beach to Lake Mary. I was told this was an «Orlando» based move (makes sense) but in the end was charged as a Tampa based move — the only place they are located.
I felt bad because both Belinda and Mary were nice and helpful while booking, it is too bad they could not be honest. The actual movers, Jamal and Jay were actually excellent — not their fault for the deception at all.
In addition to the overcharges there was a very unpleasant exchange mid way through when payment was demanded at the pack up in Boynton Beach, rather than at the unload in Lake Mary where my husband was with the certified check, and where their contract states that payment is to be made. This is where Mary’s true colors came out.
As with all movers — be very careful getting an explanation of their services — where they start charging travel time. The initial estimate is always a low-​ball but for them it was a complete lie. They have earned a poor review and lost my recommendations to others. Stay away!