Moore & Smith Tree Service

I finally bought a home in Land O Lakes after renting for 5 years. Being from Virginia, I have never owned Palm trees and have no idea how to care for them properly. But what I did know is that they didn’t look quite right. I called Moore & Smith because of their great reviews and spoke with Kasandra. She is a licensed arborist and offered to come by for a consult. I immediately thought consult = expensive, but I decided to see it through.
She came out, answered my 100 (probably really dumb) questions, took a lot of time to teach me about each one of my 4 types of palms, and even told me that one of them is poisonous (OMG — who knew) and to never reach inside it. She’s so knowledgable and really nice.
To my surprise consult did not equal expensive. Her written estimate was perfectly reasonable and the service was scheduled for the next day.
The crew that came to do the work were professional and again were willing to answer my questions, not making me feel like I was delaying them or keeping them from their next job (which is common in these businesses) they just chatted with me. Educated me more about my trees and it is very obvious this isn’t you run of the mill «guy with chain saw» business. Oddly, I know this sounds weird, but the convey a real love of trees.
The whole process was actually really enjoyable and my trees look happy now. :)))
Happy Stagecoach Resident,
Erica.

Very professional and knowledgeable. Excellent communication, arrived when they stated they would. Price was very reasonable. Cleaned up to perfection after cutting down tall pine. This company is top notch. I could tell from the second I spoke to them they knew what they were doing. Will hire them again in a heart beat as well as HIGHLY recommend them to friends and family.

Moore & Smith is spot on, a truly professional company who knows what they are doing. My 5 large once overgrown oak trees are now trimmed to perfection and put back to good health! Very nice clean up job too!
HIGHLY RECOMMEND !

I couldn’t ask for a better trees service or nicer people then Moore and Smith!
My live Oak was over grown and a mess. Phillip raised the canapé on the oak and now is shaped correctly. Moore and Smith have the best prices in the area. I would definitely recommend to friends and family.
Thanks again for the excellent service!
J.P. Morgan
Wesley Chapel Florida

Ok so let’s start with the back story:
A 150 year old grande oak tree sat behind our back fence in an alleyway. This tree was pretty much as tall as trees get in the city of Tampa.
Grande oaks are protected in this city, and if you do so much as sneeze on them the city will fine you.
Well this grande oak decided to die on us and began slowly leaning on our back fence.
One of the limbs decided to fall and literally crushed our metal shed and went straight through the wooden fence. It sounded like a bomb went off. This thing was coming down. So naturally we called the city saying their tree was falling.
Apparently when oaks are alive its the cities but when they die and cause damage its ours. Fun. We had to pull a permit and pay for removal ourselves.
So we began the tedious process of looking for a contractor. If you’ve never looked for a contractor listen up, it’s hard. You get a million calls after going to one website. Most do not care what you want, they just want you to pay them. I literally had one tell me that they «wouldn’t even come out for less then $ 500 and they charge for estimates». Some did not have the experience or equipment to deal with a mammoth grande oak. It’s a super dangerous job. Your going up a hundred feet or more carefully taken down small 3 foot sections. You need professional and well trained climbers because people die doing this, and most importantly you need someone with a lot of insurance if anything happens. I live in Seminole heights, if that tree come down wrong it’ll split my neighbors house in half and take the neighborhoods power lines with it.
The estimates start rolling in and my bank account starts crying. There goes well… everything.
How Moore & Smith Tree Care LLC came into my life:
Then all of a sudden I got a call from a very happy go lucky English/​Scottish accent guy. He tells me he’s a local contractor and would love to give me an estimate. Then he tells me about his experience, and man oh man he’s got a lot of experience. As I agree to get one final quote I realize he just called me on his personal cell. If you’ve never worked with a contractor you should know getting a contractors cell is something reserved for big CEOs dealing with huge properties not a school teacher living in Seminole Heights.
He comes back with a quote by the next morning, and my bank account stops crying. It’s literally $ 500 bucks less. He says no pressure and sends me a very detailed pdf of a contract outlining the work his crew will do. If I like it and would like to hire them just reply to the email. This was Wednesday. I reply and hire him.
The city of Tampa typically takes about 3 days to get a permit.
But Phillips (the contractor) wife was Downtown pulling the permit at 9 am on Thursday. We had the permit by the time I got home from work. That means the city Arborist came out the same day the permit was pulled. At this point I assume she’s a magician.
We scheduled for them to bring the mammoth down Saturday at 9:00 am.
Saturday came and they knocked on our door at 9:00am sharp. Again not what I expected, a contractor on time. And it was Phillip knocking not someone from the work crew. They got straight to work.
They worked the whole day carefully taking the mammoth apart piece by piece. The work crew was cheerful and meticulous. They were so very careful with the back yard. They were clean.
They even took away the smashed shed and put up new fencing to replace the crushed fencing. That wasn’t in the contract, they did not have to do that, but they did. They finished with daylight to spare. Phillips wife came to complete payment at the end of the day.
What I think of Moore & Smith Tree Care LLC: This is literally the best contractor I’ve ever worked with in this city. This is the best customer service I’ve ever received.

They are very professional team. Willie came to my house for quoting for 5 times since I need to do the discussion with my neighbour and I went abroad for another month among them. He was patient, professional and very thoughtful for the customers. The communication was easy and efficient. Later, I was very impressed by the work by Phil and his team. Very knowledgable about the plants and trees and gave me lots of useful ideas. Besides, they finished the work on time and thoroughly. I’ve recommended to all my friends already and my neighbors. I believe it worth a try to contact them at least for a quote if you have any thoughts about doing something with your trees.

They are real nice people. They do good work & have competitive prices. They even came back out to chop off a branch that I wanted removed that I missed on the walk thru.
I highly recommend.