MIT Computers

Friendly, albeit incompetent, customer service. Falsely advertised free diagnostics online ($ 40). Slow slow slow to complete the requested work.

Absolutely terrific, efficient service and competitive pricing!
John repaired a laptop for us over the busy holidays. Despite their business rush at this time of year, he communicated regularly relative to progress, pricing and expectations. We also managed to crush an iphone screen in the interim and they fixed it while we waited — and in time for our laptop pick up so we only had to make one trip! Awesome, professional service. The pricing was competitive. They have a $ 40 diagnostic fee that is applied toward the repair. They accept major credit cards except Discover.
We have worked with quite a few computer and phone repair services, but MIT on Fowler stands out — we will return! (We also hope they expand to Gainesville so we can get great service for college students as well!!)
Location tip: In a strip mall on Fowler across from Walgreens and the mall.
Excellent service and staff!!!

Thrilled with the customer service and level of expertise here! My computer died and my hubby sent me here to get a power supply. Braden tested my old one and confirmed that it was most likely a dead power supply. When I got home my husband installed the power supply but it turned out the fan was too loud for what I do with audio recordings. So we called Braden and he gave my husband some information about how to maybe make the fan quieter. Unfortunately my computer doesn’t have the hardware for that. So I called back and asked if there was another power supply that could be quieter. Braden said yes so I headed back to the store. Turns out the more expensive power supply is just what I needed and Braden installed it for me with no extra charge. I highly recommend this computer store for any of your needs!

I had worst and unacceptable experience ever from one of staff and their services.
their service mind is zero.
they doesn’t know how to fix computer.
they treat your computer like trash.
and just fraud your money.
don’t ever go there.
complaining staff name: Bradyn Mitchell
complaining business name: MIT computers
I dropped off my laptop computer for diagnosis on ¹⁰⁄₁₇.
The diagnosis fee is $ 40 and it will be credit toward to any repairing fee.
i called and visited them 3 days after their promising date.
they told me it will take $ 300 to fix my computer.
$ 200 for reinstalling the window and $ 120 for replacing DC jack.
but bradyn mitchell told me that he can repair the DC jack for just $ 80.
so i requested to just repair the DC jack.
but next day he failed to repairing the DC jack.
so i went there to pick it up.
but my computer got a lot of scratches on top case and power was completely out of power.
I was very upset because my new computer got so much more damaged then before.
However Bradyn Mitchell offered me again that one other specialist who is most expert person in this field can fix my DC jack.
but it will be cost $ 200.
he can give me $ 100 of store credit for scratched case.
basically he want to charge me more even though he damaged my computer so much.
I tried so hard to talk with his boss about this issue. but i couldn’t get hold of him.
Bradyn Mitchell told me that with 48hours his boss will call me.
I accepted his offer to fix my DC jack from another specialist on ¹⁰⁄₂₃.
With $ 100 store credit of scratch damages, the charge will be $ 200.
however his promise didn’t make it this time again.
he promised me he can fix it within 2 days ¹⁰⁄₂₅.
he never called me until after 5 days, neither his boss ¹⁰⁄₂₇.
so i called him on ¹⁰⁄₂₈ but he was just saying that his boss will call me tomorrow for sure 100%. and he can’t do anything about it he said.
not surprisingly, no one give me any feedback until ¹⁰⁄₂₉.
so i went back on ¹⁰⁄₃₁. he was saying that he can’t do anything more with my computer and just giving me back.
i paid $ 40, didn’t fix anything, just got a lot of damages, and stopped my own work over 2 weeks.

found the store on google great service super fast and super happy and cool peoples

Reviewed this establishment about 2 months ago, now it is gone. Not letting it go this easy. Went in for an estimate to repair my lcd screen on my laptop. (screen costs about $ 60.00 on ebay). They had it in stock, but quoted me $ 249.99 plus tax. I know, you can buy a new laptop for that. I also knew it only would take about 20 minutes to install, so I offered them $ 150.00. Mgr said «no can do». Totally tried to rip me off. So I bought the screen off ebay ($ 55.00 total) and paid a local tech $ 40.00 to install it. Saved $ 160.00. Location in New Tampa is the same way. Pays to shop around.