Midas / SpeeDee Oil Change

So in the midst of our journey alllll the way up to Carrollwood for some BBQ, we start seeing steam/​smoke arising from the hood of our (her) minivan, which isn’t normal. We pull over and discover the radiator reservoir is half full, and there is fluid all over the inside of underneath the hood. Instantly we realize that we need to get this fixed QUICKLY. I called Dodge and was told that if I brought in my vehicle that day, they «MIGHT be able to look at it» since I couldn’t get an appointment for days due to them being booked. Because I’ve had previous experience with them that taught me that an appointment was pretty meaningless, I knew it would be infinitely worse without one. This was for my grand caravan (former actually. See Kuhn Honda review), which means kids, which means we don’t have time to leave my vehicle anywhere while waiting for repairs. Enter Midas, where over the phone Marcus was attempting to diagnose and give estimates as I told him what was going on, which was exactly what I wanted to hear. I brought it in minutes later and he figured out the problem quickly (hoses & assembly). I laughed inside as he sounded very sympathetic/​disappointed that it would take him the rest of the afternoon, which I guess he assumed would be too long for my preference. I happily left it with them, as this meant that we’d have it back in time to pick up the kids, and more importantly I wouldn’t have to cancel my fishing trip the next morning. We were almost home after a nice lunch at Holy Hog (see separate review), and a stop at another store when my phone rang with them telling me that it was done. The work was done correctly and is still holding up as far as I know (the van has since been traded in due to age and multiple repairs such as this one), and I’m fine with the price I paid. He even gave a discount when I asked about one for military, which he said they don’t have. I’ve always trusted Midas since they’ve worked on this and my other vehicle all over the US, and I’ll continue to trust this one when needed.

This guy is both incompetent as well as a scammer. Tried to charge us $ 900 for a $ 50 problem that I ended up fixing myself because after we paid the problem was still not fixed. Also, beware he makes profit on the parts and labor. I would recommend buying your own parts if you have to use this Midas.

DON’T TAKE YOUR CAR TO THIS PLACE. Literally go anywhere else! The owner of the store, Marcus, is a professional con artist who thinks he’s invincible. Either they misdiagnosed my problem and «fixed» the wrong thing, or they knew exactly what they were doing by replacing something that wasn’t broken because they could collect more money on that part instead of fixing the actual problem.
My car broke down late Friday night and I took it here on Saturday morning. They had it all weekend, going back and forth telling me I needed different things for the car; spark plugs, valve cover, brake pads, tires, etc. I insisted I only needed to get the car in running condition again, and that was my only concern right now. The final diagnosis was that my valve cover «had a big crack in it» and that was causing the problem. I agreed to pay their $ 550 quote (originally they wanted $ 759) for a new valve cover only if they could assure me that it would fix the car, which they said it would. When I went to pick up the car I was shocked to find it in the same undrivable condition. They then changed their story claiming they never promised the new valve cover would fix the car! Lies lies lies! So they did absolutely nothing to fix the car although they still took my money and were still trying to get even more! They started telling me that it needed other parts as well, and if I brought it back in the next day they would give me a discount on the installation of those parts. Riiiiight.
I went to another mechanic who verified that the $ 500 part they replaced was just fine and didn’t need to be replaced! (They also overcharged me $ 200 on that part — shocker) Here’s the kicker: The only thing the car actually needed was an ignition coil that literally can be installed in under 60 seconds and costs $ 43. I’m sure I am not the only person this has happened to at this place. I will be seeking legal action against this Midas location.

GREAT SERVICE! My girls were stranded in Tampa and Midas came to the rescue! Larry and Marcus along with the rest of the staff are the best of the best. They went above and beyond to make sure my girls were taken care of and were able to make it back home (Michigan) safely! Thank you for being so personable and professional. We will always choose Midas!