Einstein Bros

Ordered some bagels with cream cheese & a breakfast sandwich. 1^st time eating at Einstein’s and it’s my birthday so when my daughter and i leave she pulls out her bagel and in it finds a long piece of hair! We had to drive back and get another sandwich and the girl acted like it was no big deal. Nasty!!! Never again they deserve minus stars

I had there turkey, avocado and bacon sandwich and OMG! It was perfection! Everything was so fresh and delicious that it was worth the long drive thru wait. Perfect!

First time ever going to one of these and I loved it. Went on a Sunday since I had some time to kill before church and was met with great customer service. As soon as I walked in, seemed every employer there spoke, quick food, though I will admit nobody was in there at 8 am on a Sunday morning. The food was much better than I was expecting from this type of place. The music they had playing was a bonus as well. Will definitely make this spot my goto before church destination.

First visit to any Einsteins in many years and I came away with mixed feelings.
Service was friendly and fast. Comfortable environment. Bold flavor to the everything bagel, which is always my favorite because of its collection of spices. Decent selection of egg, classic and hot sandwiches.
However, I left here hungry after having one of their sandwiches. And I knew I would be when first seeing it presented to me. While the taste was there, the value was not.
Let’s just say that a «half» sandwich that I can put on a bagel instead of bread at another bagel/​coffee location that starts with a «P» costs the same, is much bigger and comes with a bag of chips or an apple.
Other than fighting Brett N. (Our fearless Unilocal CM and chairman of the every two years search committee for a new head football coach in Cleveland) for that nice wood table in the dining room as we’ve done at Evo’s down the street, I’m not sure about a return here.

Stopped in here for the first time in ages at around 10:30am on a Sunday morning. The place was packed. 3 – 4 deep in the drive up line as well. Apparently, they had done a remodeling sometime back. It looked like more tables were put in, and some outside as well. There were 4 customers in front of us but they had 2 cashiers going so it didn’t take very long. I was in for the baker’s dozen to go with 2 tubs of cream cheese (bagels are already as assortment of their popular types). They make this very handy by having a number of them boxed and ready at a little island by the customer line. All you have to do is pick the 2 tubs of cream cheese you want from the display case right in front of you, wait until it’s your turn and you’re out the door. These bagels, by the way, went on to a church function and were gone in a matter of minutes. I asked twice if they were recently filled and not something left over from the day before and was told both times no, they were recently filled from the morning batches. Judging from the softness of the bagels chosen, they were being honest with me.
Others were getting breakfast bagels topped with their favorites. Must be good since the line kept a steady pace of customers coming in behind me.
Parking: Even with the place pretty full, there were a number of spaces outside still open.
Price: Bakers dozen with two tubs: $ 14.92. Not too bad.
Service: with a smile.
Go back: Definitely.

I was very disappointed with my experience this morning. I ordered a blueberry bagel with plain cream cheese and when I opened up the bag to eat the bagel I found barley any cream cheese on it. The service was slow, in the drive thru line waiting for food for almost 5 minutes, but when I thought I was getting what I ordered I didn’t plan on writing this review. I am very unhappy with the amount of money I paid to have to put my own cream cheese on the bagel. Sincerely, a customer you have lost.

Was excited to learn we were going to have Caribou coffee nearby. I’ll take that any day over Starbucks! But this Einstein hasn’t learned how to handle the extra traffic. Still only 2 registers and less seating than before. After order was placed, it took more than 15 minutes to get an egg sandwich, and regular coffee choices are limited. Guess I’ll continue to buy my Caribou in k-​cups and stay at home.

I’ve been coming to this location for years, and sadly it’s gone downhill. It was one of my favorite go-​to places for breakfast in the mornings on my way to work, but the drive through line takes way too long. I don’t have 20 minutes plus to wait in line.
The quality has gone down too. I don’t complain much, but now when I get a bagel toasted either the bagel isn’t toasted at all or not enough, because the butter doesn’t even melt. It’s just slathered on in the middle and I have to scrape it off with a napkin. Not the easiest to do while driving without making a mess.
What a shame. I hope they make things better so I can keep coming here.

After standing for several minutes without being greeted and having two people behind the counter argue who should take our order we finally get to order. While waiting for our food we watch Samantha drop the large spatula that’s used to take your food out of the oven on the floor then pick up and set it right back on the counter. My husband said to Samantha «That needs to be washed». As Samantha said she knows that another employee came along and used said spatula to remove my food from the oven. Samantha said to my husband «It doesn’t touch your food». As we we’re sitting out in the dining room eating we could clearly hear Samantha’s voice complaining to the other employees in the back about what just happened. Would you go back after that? It’s a shame, this location used to be so well run and had a family atmosphere.

Have never not been happy with my order here. Very friendly. Good, fresh bagels. I recommend the garlic smear and cucumber/​tomato topper.

Good enough bagels for a chain. Often run out of different varieties by noon. Love the drive through and the servers are always pleasant, consistent with the order. NY their not, but one of the better chains.

Ever since Ted, the former manager left this restaurant, it has gone downhill. Quality and service have not been the same. The drive through has often gotten my order wrong, my iced mochas vary, depending on who is running the window that day. The pretzel bagel which is my favorite is not the same. They look different and are more like salt bagels now. Most of the time there’s not enough cream cheese and they are just slapped together crookedly, cream cheese gets in and on the bag. They used to be perfect just about every time, before.
Sorry but I just have to be honest that I’m reluctant to go there these days, but there are not too many options on my route to work.
Tighten it up!

Super gross and not tasty. Egg batter out at room temperature for long time. Hair not restrained on food makers. Not toasted well. If look around you will see dirty equipment. Build up dirt and grime on ceiling under equipment on walls and everywhere. This place has been ignoring cleanliness and likely food safety. Beware. When cleanliness is missing food safety and proper procedures are not usually followed either. Don’t let dust from front menu lights fall on your head

We went to this Einstein for a late breakfast/​brunch around 11:45 am. The lady in the maroon shirt (cashier taking payment) was horribly rude, as she kept texting under the counter and then disappearing to the back to take personal phone calls when the line was building up at the register. We waited 15 minutes to pay for a bag of chips, ultimately giving up and dropping the cash on the counter and sitting down to eat our food. The coffee canisters were empty nearly the entire time we were there, and only after we and several other customers mentioned it did they have someone brew more coffee. The only people who appeared to be working were the lady taking the orders, the guy working the drive-​thru window, and the guy making the food.
The food was great but the experience was marred by the rude service from the lady in the maroon shirt. Perhaps she was agitated by some personal matters, but we all have personal things going on. Please don’t bring your baggage to work.

Sunday mornings growing up meant bagels, lox and cream cheese for breakfast. Real fresh New York bagels.
Not quite the same but the bagels are fresh and they do a good job of getting your order out pretty quickly. My sesame bagel was good and they do have varied types, more so if you come early.
Not a big fan of their cream cheese or the gobs they put on, so I usually get mine to go.

I always like my Einstein Bagels… you can’t go wrong with this place and they have a new one that I just had to try… the Nacho Cheese/​Jalapeño bagel and it was delicious!!!
Some veggie cream cheese on it and toasted to perfection, you just can’t go wrong with that combo. Great with a glass of champagne and a paper on a Sunday morning.

I tried the one in south tampa & fell in love, so I decided to take my husband here who had to buy breakfast after loosing a bet. The good was consistent with the other place & the amount of variety for just a bagel shop, is always impressive. Most of the bad reviews were from drive thru, which I won’t be utilizing because of this. The food is great, but I have to agree that the staff always appears miserable & agitated.

Service was fast and friendly at this location which was a nice surprise due to how busy they were. The bagel and tea I had was prepared properly. Which for me is saying a lot, I don’t care for a bagel unless it it toasted not just warmed. This location got it right the first time.
So if you like you bagel’s toasted you should stop by this Einstein’s location.

Ok so I’m from Philly — I really, really enjoy a good bagel with cream cheese.
Einstein Bros is exactly what you expect in a bagel – they put a ton of cream cheese on, which I would rather have that than not enough! My go-​to is the sesame with cream cheese OR the sesame with bacon, egg and cheese. Both are really great. I’ve also had the lox bagel, but I feel weird eating smoked salmon from a drive through, so that only happened once.
Friendly people work here and I appreciate that on a Sunday morning when I hit the drive through with my dog, they always give him a treat (a hard/​stale piece of bagel) and it’s so cute – he knows it’s coming and loves it.
Not the best bagel in town, but tasty, quick, cheap and good service.

Today started out with some early morning conference calls followed by a long drive across the state, and so I felt compelled to eat something healthy for breakfast without spending hours and hours at a diner.
I remembered that there is an Einstein Bros. Bagel spot near my condo, so I zipped around the corner and went through the drive-​through to snag a toasted bagel with a fruit cup for breakfast. The bagel was freshly-​made earlier this morning, and when toasted it had the perfectly crunchy outer crust, with the warm, soft inner dough. This was much better than the frozen crap that you can buy at your local mega-​mart and then try to re-​heat in a toaster oven.
I ordered a toasted sesame seed bagel with a schmear of lite veggie cream cheese, and also ordered a fruit cup of fresh citrus, melon and berries. Everything was perfect — though a little pricey, but since someone else was cooking I didn’t complain.
Einstein has many different styles /​flavors of bagels and toppings for breakfast, including bagel breakfast sandwiches. You can request packs of bagels, cream cheese and coffee all packed up to go for you and your office mates. If you visit later in the day you’ll see bagel gourmet luncheon sandwiches, paninis, wraps, salads, and soups.
Nice change of pace for breakfast and lunch options!