Advance Auto Parts

Amazing job! I had a dead battery. They tested it and installed it right there for free! Javier was more than helpful. If you need anything, go to Javier.

It’s tough to get excited about an auto parts store — either they have what you need in stock, or they don’t.
I’ve always had good success with the Advance Auto Parts chain, and this location is a gem. You’ll find Advanced Auto Parts stores all over the Tampa Bay area, and this particular store can be found along Waters Avenue near Hanley Road. I stopped in on a Saturday afternoon to pick up some new windshield wiper blades, a can of coolant for my air conditioner, and some engine oil treatment. Nothing terribly exciting, but that’s part of the joy of Do-​It-​Yourself auto maintenance.
After ringing up my purchases, the guy behind the counter said they would install the wiper blades for free, and also give me a hand hooking up the air conditioning coolant so that I didn’t accidentally over-​charge my system. Geez, I wasn’t going to argue about getting some professional help, and so one guy starts installing the wiper blades while a second guy shows up with the tools and the metering equipment to test my A/​C unit and install the right amount of coolant. They took the can of engine oil treatment from me and installed that as well, and then used a cloth to wipe down the engine block and close the hood.
I tried to give them some money for their time and efforts but they waived it off and just said «Come back soon!»
How can you possibly not like quality customer service like that?