Jiffy Lube

I’ve used this location for a while and the service can be hit or miss. I’ve had everything from in and out in minutes with decent service to crazy long waits with no communication. The only thing I will not d“o is come here if there are any cars waiting to get in the bays — not a good sign. Wifi. And they send coupons.

Worst Jfffy Lube ever! I was one of the first 4 customers to arrive when they opened at 8 am. After 2 hours I was told that they had not begun service on my car. There was no explanation on why I had not been updated when an oil change is supposed to take 30 minutes. I will NEVER go back or recommend that Jiffy Lube to my friends.

I usually go to the Jiffy Lube in Kensington but it’s hard to get there before 6pm during the week. Luckily this location stays open until 7pm during the week. As I pulled up there was only 1 car in the shop so I didn’t have to wait. The man that greeted me was very friendly and welcoming. At this location you have to get out of your car and wait in the waiting room (with free coffee) unlike the Kensington location where you stay in your car. I usually get synthetic oil for my car which does cost more at about $ 70 – 75 and lasts 6,000 miles. Well this location wanted charged me $ 87 + $ 22 for an air filter. Geez! He told me that every franchise is different. Even the regular oil cost more. They did a thorough check-​up on my car and vacuumed, cleaned the windows, etc. but $ 116 for an oil change and air filter? Now my pockets need fixin’.