Bucky’s 48th St.Tacoma

I had the alternator and battery replaced on my car about a week before I took my car in today for an oil change. This is a 1996 Jeep Cherokee Classic 4.0 straight 6 with 308,000 miles on it. This was the first time that my car received a kendall «Synthetic blend» compared to other oil change places I just had conventional oil, I’m hoping that no negative effects occur as a result.
I entered the shop about 8:30am on President’s Day of 2016, no lines. I was able to get in and it only took fifteen minutes for the shop to get my car on the lift and change the oil. I talked with a veteran in the lobby while my car was being worked on. There are chairs to sit on with a television, and the coffee pot hadn’t been filled for the morning. There is a vending machine for cooled beverages/​soft drinks that will take your debit/​credit card if you don’t have cash. Once the oil change and oil filter replacement was done, the shop gave me a list of repairs that are recommended for my car over the next six months or so and the approximate cost the shop would charge; they weren’t like salesmen and pressuring me to get them done on the spot. I was very satisfied with the oil change process overall, and what it cost for it to be done. Even the veteran that had his 2013 Hyundai elantra done at the shop for an oil change was surprised at how quickly the time went by.
In the meantime, after they pulled my car out on the side of the lot after the oil changed, I tried starting my car and it wouldn’t start. Steve went above and beyond and took their OBD-​II scanner. The error code P0118 came up, which had to do with my electronic cooling temperature sensor. After a couple minutes, I was able to start my car up again and drive it off the lot. I will end up replacing the sensor (easy fix), but in the meantime the team at this Bucky’s goes above and beyond for clients. Don’t hesitate to give this shop a try.

I got the oil changed in my Mini Cooper here today. It took about an hour, as estimated. They are priced well. The staff is all very nice and friendly, and seem honest. The only reason I gave 4 stars is because they do not take appointments and the first few times I called they said the wait would be over 2 hours. I guess I cannot fault them for being busy but it would be nice if they did appointments, even just one day a week.
I will be taking my other vehicle here for oil changes as well.

A BIG SHOUT OUT TO 48^th St BUCKYS’
Our family recently moved back to Tacoma. One of my worst nightmares is finding a good doctor & a good mechanic.
You all did a great job diagnosing & fixing my vehicle. And all for a reasonable price.
I’ll recommend you to my friends & family. Also we will return for future vehicle repairs
Hmmm… Timing belt In a few thousand miles…

My apologies, I must have misread my invoice. I was referring to all of the recommendations costing $ 700, not just the belt. Sorry for the confusion, thanks for clearing that up! To edit my previous comment, everything else had gone well prior to all the confusion. And thanks to Bucky’s for being so professional and letting me know about that, that goes to show that this place is well maintained and respectable!

So far so good! I received excellent and honest service and my rig is riding great! I will update if anything goes wrong, but overall I am happy with the «new management» at this location. I am not completely certain that I compared the prices with EVERY place in ttown, but for brake pads, resurfaced rotors and some other clampy thingys it was about 180. Will be back with my other car! Thanks guys!

Jon went above and beyond to help track down parts to restore suspension on an old wagon that I recently started having problems with.
The communication was excellent; they left nothing out, did a very thorough job, and called to confirm every step of the way.
He also gave me options and recommendations of other places I could try to look myself for parts, mentioning I may be able to find them cheaper, and he would still gladly install them.
Ended up doing a full restoration on the suspension of my car (my request; they didn’t «upsell» me anything, and I brought purchased parts from elsewhere).
Completely done in 2 business days (and only because they had to wait for parts from Oregon — would’ve been same day if there wasn’t shipping involved)
Car rides great, and Jon was perfect in communicating every step of the way and handling business like a pro. He was never pushy, demanding, or greedy. Just efficient, informative, and friendly.
What more could you ask for?

My wife and I take all our cars to Buckys on 48^th n pacific only and we recently got a new used car and I was hesitant to take it to Buckys because its a Subaru and I wana make sure its very well cared for. We had a minor issue but my wife took our car down there today and kass the new manager and Jon one of the mechanics worked everything out for us they even went above and beyond to make sure we were satisfied and they got our «sage» the Subaru bathed! I would recommend this location to anybody… amazing group of people! Very happy customers here thanks guys Kim n Zabrina