AutoZone

This is my go to auto parts shop. Every time I come here they are always helpful to me. I come here when I need to get my car battery charged, and they always glad to charge it for for free. When I need to dump my old oil they also do it for free. If I couldn’t find something I needed, they always find the parts for me. If I need help with changing my headlights bulb or windshield wiper they were always willing to give a helping hand to help me replace them if they are not busy. I have no complaints yet. I highly recommend this shop.

Wow. These folks were so rude to my 22 year old daughter that she came home in tears. Apparently they don’t like to make money? Funny how they are so condescending to her but sound like idiots when my husband goes in because they don’t know what they are doing. We won’t be coming back and will tell every person we know about our experience. Is there a no star option?

Got treated very very rudely when we brought the part back that they gave us which was the wrong one, almost every time we go they give us the wrong part and we have to go back. Not our fault they lack knowledge never happens at O’Reilly’s only giving one star cuz I can’t give zero

I came here because my front left light went out, nothing fancy. The girl helping me was extremely nice and helpful. I don’t even know how to pop open my hood and she showed me. She even went out to my car and tried to replace it for me in the cold and though she failed she called upon a male coworker to help me and we all just found out that the bulb was just loose. HAHA
And after all that they kindly gave me a refund seeing as how I didn’t need the bulb.
Customer service is excellent and establish is nice.

My local AutoZone was short the radiator I needed and this was the next closest location. So Sunday morning, the girlfriend and I drove over to pick it up.
After waiting in line for a minute or so, the gentleman asked if he could help us. I let him know I called in yesterday asking about a radiator for my 1990 civic wagon. He went through all the normal questions, auto or manual, 1.5 or 1.6? Not being friendly at all. He figured out which one it was and walked off to the back. Wow, someone didn’t get a donut this morning.
After a couple minutes, he comes back with the box and mumbles something about a warranty, so I say, «can you tell me more about it?», mumbles something more and I say again, «can you tell me more about it?» He then grumbles back loudly, «I need your number for the warranty, it’s lifetime, nothing to buy.»
At this point, I was ready to leave, but they had a better price on the radiator than anyone else and I kind of wanted my car running again by Monday for work. So I fork over my card and leave.
This guy was very unfriendly and this was not a pleasurable visit by any means. I’m glad this isn’t my normal AutoZone as it wouldn’t be for long if it were. If you know what you want, go get it, if not, I don’t know how far you’re going to get before wanting to leave.
I’ll give them an extra star for having what I wanted, cheaper than anywhere else and being open at a nice time for a Sunday.