Out of convenience I have gone here many times. If you don’t know anything about the health of your nails or skin, don’t go here. Metal foot files are TERRIBLE for your skin, and yet they continue to use them. You have to ask them not to. The electric sander is TERRIBLE for your natural nails, it thins them drastically. I have gel polish done, and every time they use the electric sander, even after I request that they don’t. It seems as though they are more concerned with quick service than taking the time to preserve the health of your nails. The polish can be soaked off completely, without damaging your natural nail. They prefer to soak for a couple minutes, max and aggressively scrape the majority off using a metal cuticle pusher and/or the electric file. Not worth it for gel color manicures.
Kate R.
Place rating: 1 Chittenango, NY
Awful job! I’ve been getting acrylics for years now and I’ve been here a couple times but this time they did the worst job I’ve ever had. three of my nails chipped within two days of getting them done here by doing simple tasks such as reaching into my purse… when I went in to get it fixed they charged me. Not to mention the polish color on my fixed nail was completely different from my other ones! Every time I have gotten a pedicure here the paint has immediately come off within a couple days. I will never go here again and I don’t recommend it to anyone.
Erica G.
Place rating: 1 North Miami Beach, FL
I have been getting my nails done for 16 years and never in my entire life have I gotten up out of the pedicure chair because of how rude the manager was. I should have listened to the Unilocal reviews but I figured that people only write when they have bad experiences so o wanted to give the benefit of the doubt. When the waitress at the Cheesecake Factory told me it wasn’t the best but I didn’t listen then either. When we got there and asked how much a gel manicure and pedicure together was were told $ 51 and a pedicure by itself was $ 26. When we sat down we were told that because gel was on my friends hands was gel it was $ 3 more. Every where else in the country(I travel for a living) the only time you’re charged for removing gel is if you’re not getting gel back on. Whatever, my friend was willing to pay BUT the girls doing our nails couldn’t really communicate with us so a guy who I assume is the manager came in and I explained what we were told when we came in and he said that he didn’t care that was how they did it. If we liked it they would do it, if not, fine. I was appalled! And I got up and walked out. Last time I checked this is a service and in the service industry you don’t talk to your customer like they are doing you a favor. Places like these are a dime a dozen and I left and went to one 2 miles down the road.
Katie D.
Place rating: 1 Pittsburgh, PA
Please don’t waste your time time or money! Went for pedicures with my sister. There were a few workers that sat in the corner and looked and talked amongst eAchother while staring at everyone. I left and my toe nails were jagged and nailpolish on the top of them. Bad bad bad. Will absolutely not be back
Rachel B.
Place rating: 1 Rochester, NY
Only go there if I’m desperate. The techs are just bad. My nails are never filed evenly. My gel manicure lasted 3 days. My nail tech reused the nail polish remover she had me soak my nails in on another guest(disgusting!!), everyone was eating at their stations, and I’m positive they never sanitize anything. Gross gross gross!!!
Erica S.
Place rating: 2 Boston, MA
Wasn’t impressed with this salon. Got a regular mani/pedi. While the Pedi was OKAY, my technician completely botched my manicure-she applied the nail polish very think and a lot of the nail polish was touching my cuticles. Maybe it’s just her, but overall it was a bad experience.
Beki M.
Place rating: 2 Baldwinsville, NY
I’ve been a loyal patron for years but I am now divorcing BV Nails & Spa. Quality and prices are about average with local competition, but the staffing has really gone down hill. Staff are constantly playing with their phones and chatting amongst themselves, even worse is that most do not even say thank you when they are tipped. Good bye BV it was fun while it lasted!
Denise A.
Place rating: 3 Ithaca, NY
I get my nails done at BV Nails and Spa, when I can’t make an appointment at my usual spot. If you’re getting acrylic nails done, make an appointment with Philip, he shapes nails the best out of all the technicians. Their nail polish selection is mediocre, so you may want to take your own. Although the place is a bit cramped, it is fairly big, as there is another area hidden in the back of the salon, where they do spa pedicures. My three stars review is based on the quality and shape of the nails. For example, Philip did just an OKAY job at shaping squared nails, BUT was able to do stiletto nails very well. Essentially, this place is my back up salon, but the technicians do better work than techs at other nail salons I have been to.