Behind The Iron Gates

I love going to Behind the Iron Gates! The service and selection are excellent.
I always find something for myself or for others as gifts when I shop there. The treasures are very unique! Thank you for being the best antique store in Syracuse!

Incredibly rude service. The worst I have EVER encountered. Owner verbally attacked us for not wanting to purchase an item that she priced on the spot. We continued to shop and discuss what would have been a fair deal with one another, and other establishments we liked to explore as well. It was the casual sort of conversation you have with friends as you shop. The place has many rooms, so we weren’t aware the owner was hanging on our every word. She angrily approached us in another area of the store and quite literally yelled at us like children because she «didn’t like our attitude». I attempted to apologize for the misunderstanding and she mocked me, repeating my words in a sing song voice and told me to stop grinning at her! I was smiling because the whole encounter was so… strange. As I attempted to leave, she hassled me about my purse (a very expensive normal sized handbag) and accused me of trying to steal. I offered to show her the contents and she started screaming at us to get out immediately. I am disheartened because I have shopped here before when the owner must not have been present and enjoyed myself. I do not wish to support her after being treated so poorly. If she is so very sensitive about her pricing, perhaps antiques is not the best business for her to be in. I feel awful after the encounter as well as confused. I am not a shoplifter, do not carry myself as such, and would have gladly checked my bag or returned it to the car if she had mentioned it sooner. It was not a large purse by any standards and contained only my wallet, keys, and chapstick. I usually only leave places positive reviews, but I have try to do something to right such a weird and unfortunate visit that left me pondering how the place is even still in business.