Nova Storage

Great Customer service from manager Kia
Very helpfull and professional…
Thanks Kia!!!

So far a pleasant experience.
Needed some more storage space and this place was affordable — much less than the public storage on the same street — and the guy in the office (Martin) was very nice.
It’s clean, lots of rodent traps around (better they’re trapped than gnawing on your stored items), hours are average. There’s a restroom clean enough to actually use. Nice that you’re able to pull your car right up to the doors.
Their internal swing out doors are nice and wide, unfortunately they won’t fit one of the larger shrouded shackle boron locks (the mega safe ones that are hard to cut). Martin took care of our non-​fitting lock with a replacement. Saw some other doors where people used an extension device to be able to use the larger shrouded shackle locks and will look into that, but it seems like they keep a good eye on who is in and out of there at any given time. The 5 foot unit only measures 58″ across the floor, but I’m sure it says somewhere in the contract they’re allowed a couple inches leeway. It makes a big difference in what can be stored across the back wall of a 5′ unit when you lose 2 inches.
Still worth the $

Wow, under new management, scalpers. Watch out for these guys, they are completely inflexible, rude. I do believe my possessions are safe it’s a solid place, clean. But the policy of not prorating months after the 10^th is a scam, in other words you can move out on the 15 — but you’re still forced to pay for the whole month. And they are really quick to lock you out and start fining you astronomically. If I had a do over… But when I first went the people were awesome. So. Go figure.

These guys are awesome! Always so easy and accommodating! I left the storage I was at for these guys! They have me more space at a way better price and they did it to make a sad girl happy when she was having a terrible day. In addition to awesome customer service, they have great morals and good hearts. Love them!

1^st time using a storage place. The staff is very nice, professional and helpful, the place seems clean and secure. Prices are definitely the lowest… trust me i looked around and these guys have reasonable prices! you can also pay online which is very convenient.
The only thing i don’t care for is the times your allowed to go in and out… i guess is for safety purposes but if i need to go and get something from storage i cannot make it before they close which is at 6pm on weekdays… so i have to wait till Saturday or rush after work if i really need something. Other than the times i am happy with this choice! :-)

Danny was very helpful and patient. We had specific needs of drive-​up access and needed a storage that had a wider clearance. Gave us 2 months 50% off and 4 months $ 10 off.

The staff here are amazing, they make you feel comfortable the moment you walk in. they also allow storage of a vehicle at a low rate. Great storage business

Moving out of my apartment in Northridge to Tujunga, there are a few items I need to keep in storage. I dropped in to Nova on Saturday because my boyfriend has used them in the past and liked the service for his storage unit.
At first I was undecided about which size unit to take. I thought I had seen an advertisement for the Self Storage up by 210 and Yarnell… so when I told the guy I wanted to check and see which was the better deal, Carlos, who had done all my paperwork, was very gracious and said he would be there if we decided to return.
I ran up to the Self Storage, found out their prices were waaay over the prices offered at Nova and returned to sign up.
Carlos gave us all the information and showed us around the units. I appreciated his patience with my questions.
You can pay online, with billing or autopay via your bank’s direct wire transfer. They offer deals too.
Will update you on the move when it is finally over and my items have made the transition. I was impressed with the quality of the welcome and information as well.