Cvs Pharmacy

THE worst Rx counter ever. Don’t waste your time. Get your Rx filled anywhere but here… even if you have to wait an extra day, it’d be worth it not to have to step foot in this building. the store is shoddy and run-​down, the pharmacists are rude and could care less. I’d drive 20 miles out of my way to not have to use them.

They’re batting 1000. Every time one of my doctors faxed or called in a prescription, they managed to lose it. They’re quick to blame the doctor. This has happened with multiple doctors from multiple practices. The only common point is CVS. I have a hard time believing that CVS is right, and everyone else is wrong.
To make matters worse, the pharmacy techs rank number one on the following scales: rudeness, poor customer service and lack of training.
Save yourself the hassle. Go to CVS on Canal Street in Salem. They have never lost a prescription for my family — including the dog.
If this place weren’t so convenient, I’d give it 1 star.

They are conveniently near the stop and shop. +1 star for offering, each time, to link my health records with my shopping purchases. I like that blind consistency and the blank look when I decline.
+1 real star for a pharmacist that will help me find things that are ‘hard to find’. He seems like a nice guy.

RX never READY on time even when you call it in or online a day before. Just another 15 minutes or so. The traffic pattern is atrocious, and I think this is store needs a remodeling I changed all my Rx to the one near my work in Salisbury, clean excellent staff, etc.

Every single time I go to this pharmacy, my prescriptions are never ready, even after giving them 1 – 2 hours over their quoted time that they’d be ready for pick up. I waited in the drive through for 20 minutes to find out that they didn’t even have one of my prescriptions in stock… Why did they fail to tell me/​call me with this info considering I had dropped off the prescription hours earlier that day! Once I was even told that my daughter’s medication wasn’t ready and that in fact, they didn’t have any order for it! I explained that my daughter’s pediatrician faxed it over the day before, well, low and behold, it was there, they just didn’t see it on their fax! Really??? I mean come on, I’ve worked in the medical field for years and we checked our incoming faxes constantly! It’s just always a rat race going there but they are better than Walgreens so I am forced to continue with them. I will however try to seek out and better place that is close to home but I am not sure if I’ll be able to find one, not too many options in this area. They need a better system, seriously.
***UPDATE: I went to the Stop and Shop pharmacy in Swampscott and it’s like therapy for me after years of being tortured by CVS! They are awesome, always quick, and they will even ask you when dropping off a prescription if you want to wait for it and that it will only be a few minutes. I wish I knew about them sooner!

With the plethora of brand, spanking new Consumer Value Stores in the area, this location is in dire need of a facelift. It’s the dirty, dingy CVS you remember from the 80’s. That said, the pharmacy is great and where else can you get a Sham Wow, case of diet Pepsi and roll of duct tape to go with your NyQuil?

Because you always have whatever random thing I’m looking for, I give you 4 stars. even though I can NEVER find my way back out of your parking lot! Oy.