Fabric Touch Cleaners

I would like to think that all cleaners are the same, but it is all about the quality of the work they put in that shows in and that should show with the end product. This is a new place we have never used that is close to my house. My wife dropped 7 shirts off here $ 23.75 when I picked them up seemed a little high for 7 shirts, but no big deal. I picked up my dry cleaning on the way to the airport only to find that my shirts were extremely bad quality had wrinkles all over and creases matted into my shirts. It was so bad I brought them to a place in Fort Lauderdale the same day I landed and they fixed all the problems and the same shirts only cost me $ 12.00 lol…
I went back to the place in Georgia and asked very politely to get a credit back. I showed them photos and voiced my concern and they suddenly were offended at the photos and became very rude towards me and told me that they cannot do anything unless I bring them a shirt with the problem and were upset I did not come back them first. I then told them I was out of town and I just got back and am fine with just a slight adjustment or what not and they told me they would do nothing. I told them I would like work things out, but can request an adjustment from my credit card if needed. They then told me the would call the police and I scratched my head and proceeded to leave. Funny how when you try to be a friendly person or work something out the other party sometimes does not get it. Oh well…
Would not come back here. Expensive, poor quality work and truly rude people.

They started off doing a good job however without telling me they started tripling the price of the services. When I confront them with the issue they gave me the excuses why they did it and when I said it was not acceptable they just didn’t care. I’ve been going there over a year and never had one complaint and they treated me horribly. I look back on my bill and they started changing the pricing and services months ago. When I told them they should have notified the client they said that I should’ve asked!