Salt River Solar & Wind

ZERO STARS!!! Just watched the owner, Michael Fricker taken away in Court in handcuffs finally. He will be sentenced on Thursday for deceiving customers, fraud and theft. Hurrah!!!

Went through the same nonsense with them about not being able to get Govt money. My install (9÷26÷12) was 13 months after the contract date on 8÷11÷11. Solar worked great for a year (10÷9÷13) after install when SRP pulled my inverter and left me a message to «call installer, bad voltages on the non-​billing meter socket». There is a 5 year warranty on parts & labor, but that does you no good when they are out of business. There is a 10 year warranty on the inverter, so will have to use that and find someone to fix it which I’m assuming won’t be that cheap, much less finding someone who will repair what they didn’t install. I had been trying to reach Salt River Solar & Wind for 5 days, no return call, and then I found this site and the warning lights went on. I’ve missed the «funding» payout, so may not be able to recoup anything, but I am filing a complaint against them all by name. Since Federal money was involved, I think they should have a Federal suit brought against them for fraudulent practices. They had their license pulled 20 days after my install was finished, so you know they knew where they were headed when they finished mine and got their final payoff from me.

They are scam artists especially Marc Martin who comes into your home and lies about everything. I tried to get a refund. They threatened me with calling the police. I sat in their office and listened to the people there laughing about the suckers that are out there.

I just checked SRSW website & they are currently showing as of 10÷24÷12 the SUSPENDED AZ ROC lic.254 115 & still have what I feel is a statement that was definitely untrue for me which is the the TOP TEN REASONS to go with salt river solar & it states «SATISFACTION GUARANTEED & you’ll always be satisfied.
Apparently for 37 customers who made a BBB complaint with SRSW&(they currently have an F rating) did not get satisfaction or the people who filed 16 AZ ROC complaints with lic. 254 115.
Additionally online it shows that there is a supposed 4 million lawsuit for fraud.
The co. now has a new contractor lic. of 279 301 with a business I think is called eco-​1 exteriors & deveron group.
If anyone chooses to do business with this co. ONLY pay by visa or mastercard so you can dispute charges if you should decide you want your money back if they don’t abide by the contract or even if they were to go bankrupt.
I contacted the inspector with AZROC about the suspended lic. 254 115 that is on my
lease agreement & asked if my contract is void & he said maybe & asked if SRSW could get this lic. stated above reinstated in the future & was told maybe.
Anyone needing to get their money back etc. the AZ ROC has a 30k recovery fund within a 2 yr. time line & any time after that timeframe would have to go to civil court if SRSW would not complete their project or give the money back.
Anyone looking to go solar I would get the solar array size you want & not the size that solar co’s want to sell or lease to you. Get at least 125% of your annual kwh’s because solar panels loses half percent a year for 20 yrs.
Bottom line is so far I love my pv solar array but I did not appreciate the lies & the constant situations where the majority owner M. Fricker came up with attempting to break the contract. He thought he could manipulate me by saying on the BBB website where they currently have a F rating that he would stop working on my project & then send me paperwork to end the separation for me to sign & then give me my money back.
The thing is I READ my 20 yr. solar lease agreement & the only way it can be changed if both parties sign & agree & I wasn’t about to do that. I already found out by contacting Visa I could of got my 4500. plus back by disputing the charge. M. Fricker tried repeatedly before he finally installed the solar array to break the solar contract but I found out my rights by contacting Visa & the AZ ROC.
I suggest everyone to fight for your rights if the co. does unsavory business practices to you.
I thought they would learn to have better customer relations by now but so far if you read the BBB customer negative reviews & ripoff report it seems things have not changed & that is their fault not the customer who paid the money in good faith & entered into a LEGALLY binding agreement.
If SRSW attempts to do anything outside the legal agreement it is a breach of the contract unless both parties agree & sign & that is what is stated in my 20 yr. contract.
So few mo;s ago in 2012 a frustrated customer got tired of the crap from SRSW so they contacted the news tv media ch.12 CALL TO ACTION & then SRSW abided by the contract. only probaly cuz they don;t want bad publicity to their co. There is also Ch.3 on YOUR Side that will contact SRSW to try resolve the issue.
The customer has nothing to lose but everything to gain by usiing this method to get satisfaction.
I will definitely be doing it in the future in I run in more situations where SRSW want to continually break my contract. I will never lie down & let them run me over. I know my rights because I asked a ton of questions & will not be their sucker or let me steal my money or not let them get out of warranty out of my solar equipment for the full 20 lease.
Why should anyone let them steal their money? or let SRSW weasel out of their legally binding agreement? Don’t let them do it!!!

Do not ever do your solar with this company. Their customer service is lousy. They took 11 months to install my solar. The agreed to pay for my electric bill because of the delay only to send me a check that bounced. They still have not finished the project and it will soon be a year.