Jiffy Lube

I have used other Jiffy Lube locations but not in some time. They seemed to have changed at some point, from a strictly quick oil change place, to a full service up-​sell business. I pulled in here and saw two vehicles in the three bay work area. Seemed to be several employees on hand. I was greeted promptly and told to have a seat in the lobby by a guy that seemed to speaking off a script. After a 25 minute wait, my vehicle was still waiting to be pulled in for service. Jiffy? I don’t think so. Walked out and left. No one said a word to me. I will not be back. Have an appointment at a real garage.

Stay away you have been warned!!! You get hosed over you deserve everything you get. Wish I had read the reviews prior to going. My mistake don’t let it happen to you.

This is a great shop, I have always had good customer service and fair prices. Never any unnecessary up selling.

I arrived at 730am. There were two cars in the bays and I was the only one waiting. I was greeted promptly. They had me wait for over 25 minutes before the pulled my car into an empty bay. Then when it was time for the sales pitch, the manager up sold like no ones business. I was there over an hour and a half for a basic oil change. Insane.

Pulled up, got greeted right away, very friendly (Brad). Overview of service was fair and not pushy. Basic recommendations and no hard selling. I got a basic oil change and cabin air filter replaced. I asked if they had any coupons and $ 5 off was offered. In and out in 35 min. Overall not bad.
Areas of improvement: the waiting room seats were too small for me. The wire cut into my thighs (I’m a size 20 FYI so I know I’m not small but I still have to sit if I pick their service). When I got out to my car the stuff from my glove box got left on the floor. Womp womp. So sad just touch up the details. I probably won’t go back because of the chairs. Overall not a bad location.

More interested in up selling than listening to the customer. Was told I had to have synthetic oil which isn’t true. I checked with the dealer. I brought in a coupon and was told that it was «sub par oil» and would only be good for 3000 miles. Left the engine compartment with residual oil from the oil filter. The receipt says they replaced my 5 – 20 oil with 5 – 30. I asked the asst mgr about it and said I’m sure they used 5 – 20. According to him that’s what his system defaults to for pricing. Seems to me the system should follow the manufacturers recommended. What a joke.. I have had the experience of going to places that have great service and this is not one of them. Will never go back. And by the way they don’t vacuum the whole interior as the service calls for. Will only vacuum where the hose reaches. Place sucked and the guy ahead of me said the same thing.

Rude manager. $ 45.00 for an oil change and no they don’t vacuum, clean your windows, or anything else they promise. They are definitely kings of the unnecessary upsell though. Go to AAMCO, at least they will treat you right.

The manager here is so rude, I have been in here once before and left because none of the employees have any amount of customer service. My husband said to try it again so I came back today and the manager takes me back to tell me how much it’s going to cost and of course all this extra stuff I «need.» When I explained I don’t have $ 100 to spend he said «well I guess I will just put these dirty filters back in your car.» They didn’t look that bad to me. And he tried to tell me there was mold growing on my air filter, there was absolutely no mold on my air filter!

Very expensive. Unfriendly staff. Why can’t you just sell me what I need. I should have known better when no other customers where there. Avoid this place there are many other affordable places to take your vehicle to.

Poor service. Talk you into getting car vacuum, clean windows for extra. Car not vacuumed or windows cleaned. Shisters! Don’t go there.

Way too over priced for a standard/​basic oil change. A lot other places with better pricing. Also, tried to explain EVERYTHING about the car, more than needed. Wait wasn’t long, but the explanation of details was long.

This is one of the worst Jiffy Lube locations I have ever been to. They aren’t very friendly, overpriced, and slow! I tried using a coupon but they would not take it because they said even though this is a Jiffy Lube they are a franchise and their franchise does not accept the coupon. They charge 41.99 for a regular oil change which is a total ripoff. Beware of this location! I have been to many other jiffy lubes that were a lot cheaper and accepted the coupons.

Quick and easy — friendly service. Prices seemed reasonable and recommendations were not pushed too hard, which is exactly what I’m looking for.

The dude that greeted me on the day of my visit was a tad gruff… but hey it is all good. The oil got changed with the required amount of up-​selling for synthetic oil, and of course the mandatory air filter advisory… :) But at the end of the day, you can get your oil changed in a jiffy. See what I did there? In a jiffy…
Cool eh?